Public evidence profile

The Door & Window Centre Ltd

BuilderSwanley5.068 reviews · 2 independent public sources
Credentials & registries
3 credentials shown
Trust Score
56out of 100
Good record, gaps to check
  • Rated 5.0 from 68 reviews
  • 3 credentials shown

Worth checking: TrustMark

How this score is worked out
Rating5.0 / 5
Review volume68
Independent sources2 independent public sources
Credentials3 credentials shown

How this score is made up

What customers say38.2 of 60
Independent checks10.6 of 30
Track record7 of 10
See the independent checks
  • Licences and credentials2.6 of 10.3
  • Ways to reach them2.9 of 3.4
  • Reviewed on more than one site0 of 5.1
  • Registered company details5.1 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about The Door & Window Centre Ltd

1 check

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for The Door & Window Centre Ltd
Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Tidy and cleanQuoted from 2 reviews

very little mess was left after they had cleaned up after each day. · Which? Trusted Traders, 1 Mar 2026

cleaned the windows and frame and left the site spotless. · Which? Trusted Traders, 23 Aug 2025

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
68 reviews in public evidence9 reviews in the last 12 monthsReviewed on public review sources since 2022Most recent review
Customers often mention
  • Friendly & politeMentioned in 48% of reviews we've read
  • Tidy & cleanMentioned in 44% of reviews we've read
  • ProfessionalMentioned in 32% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders68 reviews · 5.0 avg

Highlights

I would highly recommend The Door & Window Centre. They did a fantastic job supplying and fitting a new front door for me. I was impressed with their communication and professionalism throughout. Really good value for money as well. I cannot fault them.

Customer in KentWhich? Trusted Traders5.0 rating

I cannot recommend The Door & Window Centre highly enough. Following a recent break-in, Matt was quick to help replace our back door and window. They measured, sent proposed designs and quote, and fitted them perfectly, with no touch-ups to paintwork needed and all debris cleared away. The door and window are excellent quality, with high security materials, 10-year guarantee and FENSA certified.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

This is the 3rd time I’ve used Doors and Windows Centre and as usual the installation and quality of the product is first class. Would recommend them without hesitation.

Customer in KentWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for The Door & Window Centre Ltd, including the highlights above. The 68 headline total is the review volume reported across public review sources.

Customer in Kent5.0 / 5 ·

Very good

I would highly recommend The Door & Window Centre. They did a fantastic job supplying and fitting a new front door for me. I was impressed with their communication and professionalism throughout. Really good value for money as well. I cannot fault them.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Fantastic job!

I cannot recommend The Door & Window Centre highly enough. Following a recent break-in, Matt was quick to help replace our back door and window. They measured, sent proposed designs and quote, and fitted them perfectly, with no touch-ups to paintwork needed and all debris cleared away. The door and window are excellent quality, with high security materials, 10-year guarantee and FENSA certified.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Business As Usual

This is the 3rd time I’ve used Doors and Windows Centre and as usual the installation and quality of the product is first class. Would recommend them without hesitation.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Tripple glazing installation review

Needing ten double glazed windows replaced, Doors & Windows (a local company) was the second company we approached for this work. In this instance they were was the lowest price of two companies we asked for a quotation; for triple-glazed windows. Doors & Windows were engaged being the lowest price of the two companies and we used. The understandable delay of fitting the windows was due to the Christmas break. The two men that installed the windows were every efficient, polite and professional and completed the work in the time allotted; three days. The quality of workmanship was first class and very little mess was left after they had cleaned up after each day. I could not fault the work. The family and I are very happy with the installation, and I would not hesitate to use them again if we needed to.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

REAR SIDE DOOR TO HOUSE

Door & Window Centre Ltd fitted a UPVC door to the rear of the house with a full size square leaded glass together with five glass units to the window to the service room and toilet/shower room. The work was carried out on the agreed date and time and budget. Two members of staff carried out the works in a proficient and helpful way. On completion the area was left clean and tidy. I am so pleased with the final installation and the service provided by The Door & Window Centre.

Which? Trusted Traders
Read the other 15 detailed reviews on this page
Customer in Kent5.0 / 5 ·

Another great service

Had new front and back doors installed. Great service as always, competitive price, friendly, helpful staff both in the shop and on the phone. Installation was faultless, guys so helpful and pleasant. Totally recommend.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Great Job, Completed Efficiently

Quotation completed by Greg, who was friendly, knowledgeable and efficient. New windows installed by Scott and Mark who were both friendly and completed the job quickly, leaving the property tidy. Excellent workmanship, very happy with my new windows.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Two Bathroom Windows

Two pleasant workman came on time. Work was done very quickly and efficiently. The price was reasonable, and the windows look lovely. What else could you want?

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Highly recommend the door and window centre

The bifold doors we ordered from the door and window centre were supplied and fitted quickly and within the timescales quoted. The doors are excellent quality and the installation is excellent.The window fitters ( two brothers) who did the job were very thorough and cleaned the windows and frame and left the site spotless. We are very pleased with the installation and wouldn’t hesitate to recommend the door and window centre.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Highly recommend

Can’t thank the Door & Window Centre enough. Brilliant customer service and extremely impressed with the fitting and quality of the door. Can’t recommend enough

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Another great job

I have been using this company for quite a few years now. Since moving house 2 years ago they have done several jobs for us. They always do a very good job. They give a quote and that is what you pay. The installers always do a good job and leave everything clean and tidy. No problems at all. I have no hesitation in saying you can use this company with confidence.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

New windows and front door

Workmen arrived as scheduled, completed job promptly and efficiently and cleared up on completion. Very pleased with new windows and front door.

Which? Trusted Traders
Customer in Kent4.7 / 5 ·

Another excellent job

We always use Door & Window Centre for our double glazing so chose them again to install new windows throughout our house. The job was completed efficiently to the highest standard and I am delighted with the end result.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Composite Front Door

The Door & Window Centre have been fabulous from the time of placing the order to installation. Kept me informed from the beginning until the front door was installed. Lovely bunch of people - very efficient, on time, organised and they cleaned up afterwards! Thank you so much i love my new door!

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

New windows and Door

I have just used The Door and Window centre in Swanley to have two new windows and a back door. I always prefer to use local business if I can and The Door and Window Centre did not disappoint. From first walking into the shop and discussing my options to fitting and after care The Door and window centre were professional , friendly and trustworthy. The quotes were clear with no hidden costs and were very reasonable. Timelines for delivery were discussed and agreed without problems. The fitters did an amazing job. There was a small issue with one of the windows not the fault of the company and it was dealt with quickly with no problems what so ever!!! From my experience I would recommend this company

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Excellent

My family and I have used this company several times over the last ten years to install doors and windows and their work has always been excellent. Our new front and back doors arrived earlier than expected and the work was completed in one day. The men are always polite, helpful and always clean before they leave. They respond quickly to emails and helpfully arranged for my door to be sprayed to match my garage door. I cannot recommend them highly enough.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Fantastic Service

After contacting The Door & Window Centre I received a first class service from beginning to end. I cannot fault the work & the friendly staff.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

New front door

Had read reviews about the company, all of which were positive. I went into the shop to discuss a new front door and was really pleased with all the information I was given, nothing too much trouble and happily showed me different doors, colours etc. I ordered my door which was fitted on the 24th. Excellent fitters, very clean and tidy and very professional. Would definitely recommend the company.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Fantastic, helpful and honest service throughout. Great product and installed to a high specification.

I can highly recommend The Door & Window Centre Ltd. I had to personally manage a huge window project which involved replacing over 150 windows in 20 apartments. Tony was extremely helpful and honest throughout the quotation period and was very personable to deal with. Having decided to proceed with The Door & Window Centre, I cannot speak highly enough of everyone in their offices and also their fantastic teams of fitters. Matt made my life so much easier, overseeing everything from their perspective, and dealt with the project in a very professional, helpful and communicative manner. Huge thanks to Mike, James, Ricky, Scott and Will for their professional work in installing the windows. They're all a huge credit to D&WC and dealt with all the elderly residents in such a great way. The windows and patio doors look (and are) fantastic and have improved the building no end. I have already recommended the company to a number of friends who have subsequently had work done and also been extremely happy. I'm not usually one for writing reviews but was so impressed with this company. You get such better service with a local family run business and this was one of the best I've dealt with.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Swanley Door and Window Centre

Excellent. We have used this company three times now over the years. The products supplied are top class, work faultless and completed on schedule, lovely staff and reasonably priced. We had one instance when something beyond anyone's control happened and that was dealt with professionally and promptly too. Would have no concerns in thoroughly recommending the business, particularly in this day and age.

Which? Trusted Traders
Local context

Rated 5.0, in line with the local average for builders in Swanley

Across 14 builders in Swanley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

4 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

At the Door and Window Centre, we pride ourselves on our excellent customer service and high-quality installations. Our business is built on recommendations alone, and as such we do not employ high pressure sales staff. 90% of business comes from referrals from satisfied customers. We were established in 1989 and have remained a family run business since. We are proud to be a trusted installer of the highest quality VEKA windows, doors and conservatories. Our installations come with Independent Network's 10-year insurance backed guarantee for your peace of mind. About Independent Network Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

Independent checks

About this business

How long they've really been tradingThey state they've been established since 1989, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established1989First public review2022
Recently reviewed9 reviews in the last 12 months.
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

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Good to know

Common questions about The Door & Window Centre Ltd

Is The Door & Window Centre Ltd a legitimate business?

The Door & Window Centre Ltd has 68 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about The Door & Window Centre Ltd?

The Door & Window Centre Ltd has 68 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know The Door & Window Centre Ltd's reviews are genuine?

The Door & Window Centre Ltd's 68 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has The Door & Window Centre Ltd had recent public reviews?

The Door & Window Centre Ltd has 9 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is The Door & Window Centre Ltd qualified and accredited?

We hold 3 independently sourced credentials for The Door & Window Centre Ltd, including FENSA, Waste carrier (Environment Agency), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, FENSA is the competent-person scheme for replacement windows and doors, self-certifying they meet building regulations.

How long has The Door & Window Centre Ltd been trading?

The Door & Window Centre Ltd has been reviewed on public sources since 2022.