“The finish is perfect” · Checkatrade, 12 Dec 2025
“the attention to detail and quality of the work is 10/10.” · Checkatrade, 22 Mar 2024
Public evidence profile
The Kitchen and Bathroom Guys
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 43 customer reviews on Checkatrade.
Respectful and tidy in your home: “The team were always on time, tidy, and professional.” · Checkatrade, 12 Dec 2025
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade43 reviews · 4.7 avg
Highlights
“I had my bathroom completely renovated by Steven and the team from The Kitchen and Bathroom Guys, and I couldn’t be happier. They turned a tired old space into a modern bathroom with a walk-in shower, new tiles, flooring, and a ceiling-mounted Aqualisa rain shower. The team were always on time, tidy, and professional. The finish is perfect, the price matched the quote, and the result is stunning. Highly recommend!”
“Steve and Loyd are really great guys. So friendly and accommodating and all the contractors they used were also very nice, so customer service was exceptional. The work was really great, and the finish was excellent. I highly recommend using them, especially if you are anxious about spending a lot of money and choosing the right people (as we were) our worries were soon put to rest as the bathroom took shape. I will be using them again for sure.”
“This company provided an excellent service. Very efficient and friendly”
Detailed reviews
These are the individual reviews we hold for The Kitchen and Bathroom Guys, including the highlights above. The 43 headline total is the review volume reported across public review sources.
Steve, Lloyd and the team did an excellent job on my re-vamped bathroom. All the contractors used were also very good (electricians, plasterer, and tilers). Looked a but austere beforehand but now much more clean and modern. Full quote itemised and provided too so you know where you stood with it as things progressed and changed. Before and after in pics attached. Would recommend.
Good quality of work
New bathroom
Steve did a fantastic job right from planning through to the end result. Highly recommended.
Verified by CheckatradeNew bathroom
Great communication from start to finish. Good team of guys who did a professional job. A well co-ordinated project by Steve and kept to promised timescales. Very pleased with the outcome. Thank you.
They were professional and showed up on time. The work was finished as planned. I cannot recommend them enough.
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by CheckatradeBathroom fitting
I’m very pleased with my new bathroom and the excellent standard of work.
Verified by Checkatrade
The Work was done, on schedule,with Quality materials, All the contractors were high quality craftsman. I was extreamly satisfied with the Quality of work, I would not hesitate to recomend them
Verified by CheckatradeFull bathroom refit
Steve and the team were excellent from start to finish. I am so impressed with my new bathroom, the attention to detail and quality of the work is 10/10. The team were polite, courteous and left the house spotless everyday. Would not hesitate to have more work done by Steve and his team.
Verified by Checkatrade
Our leaky shower has been stripped out and replaced with a very solid concrete base, resin tray and new screen. Hassle free, efficient and tidy. Thank you.
Verified by CheckatradeMany loose tiles in the shower.
Owing to faulty workmanship by tilers in previous years, water was leaking through to the wall making many of the tiles loose. The shower cabinet had to be disassembled so that faulty tiles could be removed in order for repairs to be made. We had numerous large modern large tiles applied together with an update of the showering equipment, finally the shower cabinet was reassembled. The two workmen took four days to carry out a very fine piece of work for an acceptable price. So we would use them again.
Verified by Checkatrade
Very professional and quality work
Verified by Checkatrade
Steve and Lloyd (self-employed-Lloyd) were incredible. Excellent workmanship, really kind and helpful. We were so happy with the work that we asked them to quote for our en-suite before they left and we’ll be booking them in to do that soon. Would recommend. Will definitely use again.
Verified by CheckatradeRefit new bathroom
Steve and Lloyd priced the job in Nov 22 and, have to agree with previous reviewer to say it felt reassuring to know we had a deposit held against the start date. Very good system there. Arrived on time with good communication and advice on hand to help us order in what was needed. Excellent workmanship throughout the duration of the refit (exceptional tiling) and pleasant to have around the house. Courteous, professional and generally tidy overall. Very happy with our new bathroom. Thanks The Kitchen and Bathroom Guys - wouldn't hesitate to recommend your services and score 11 if we could!
Verified by Checkatrade
I contacted Steve in distress last friday morning as my engagement ring fell in a gap we had between the wall and our bathroom floor. Many other people from this website didn’t want to take the job as it was too small for them. But Steve came on the day to give me a quote and started the process to retrieve my ring. Today we finally found the ring deep down in the house foundations and that was thanks to Steve and his never giving up attitude. I will be forever grateful to him and will recommend him to anyone as he not only did the job but also was empathetic with my stressful situation
Verified by CheckatradeComplete refurbishment of bathroom.
Steve and Lloyd did a brilliant job refurbishing my bathroom completely, from retiling, plumbing and installing new bathroom units. They were extremely tidy and kept me informed every step of the way. I would have no hesitation in recommending them.
Sources
1 named public sourceWhere this information comes from
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Review sources
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About
Bathrooms in Horsham, West Sussex.
Services they list
Bathroom CladdingBathroom DesignerBathroom FitterBathroom SupplierBathroom Supply & FitBrick TilingCeramic TilingDisabled Bathrooms / ShowersFloor TilingMosaic TilesNatural Stone TilesPlain Tiles
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HorshamWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on The Kitchen and Bathroom Guys before you contact them.
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Common questions about The Kitchen and Bathroom Guys
Is The Kitchen and Bathroom Guys a legitimate business?
The Kitchen and Bathroom Guys has 43 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Kitchen and Bathroom Guys?
The Kitchen and Bathroom Guys has 43 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Kitchen and Bathroom Guys' reviews are genuine?
The Kitchen and Bathroom Guys' 43 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does The Kitchen and Bathroom Guys specialise in?
The Kitchen and Bathroom Guys lists specialist services including Bathroom Cladding, Bathroom Designer, Bathroom Fitter, Bathroom Supplier, Bathroom Supply & Fit, Brick Tiling. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has The Kitchen and Bathroom Guys been trading?
The Kitchen and Bathroom Guys has been reviewed on public sources since 2021.
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