Public evidence profile
The Loft Ladder Co
Review quality
No reviews in 12 months
Credentials & registries
3 credentials shown
No Trust Score yet
- Rated 2.5 from 223 reviews
- 3 credentials shown
Newest review June 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about The Loft Ladder Co
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registries3 credentials shownSee detail →
See the full verification checklist for The Loft Ladder Co →Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.5out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.4
Communication4.5
Quality of work4.5
Where these reviews are published
- Checkatrade223 reviews · 2.5 avg
Highlights
“Tom contacted me promptly and the job was booked in. The price was excellent. The job competed with no issues .”
“Extremely pleased with all aspects of this fitting. Tom communicated promptly and went out of his way to fit my schedule to visit to provide a quote. The fitting was completed smoothly with full instructions/demonstrations given and property left clean and tidy. Very happy to recommend Tom and The Loft Ladder Co.”
Detailed reviews
These are the individual reviews we hold for The Loft Ladder Co, including the highlights above. The 223 headline total is the review volume reported across public review sources.
We hired Tom to board out our loft and fit an electric loft ladder. He subcontracted the boarding, plastering and painting out to another tradesman who completed the work well. Prior to fitting Tom requested payment to buy the ladder from the manufacturer. When it came time to fit the ladder, Tom was nowhere to be seen. He has taken our money and not delivered. We have tried to call, email and message him, but he has not come back to us. We are now left with a gaping hole in our ceiling, no way to access our loft and an empty bank balance.
Sources
4 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
In Headcorn, Kent.
Areas served
HeadcornKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on The Loft Ladder Co before you contact them.
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Common questions about The Loft Ladder Co
Is The Loft Ladder Co a legitimate business?
The Loft Ladder Co has 223 independent public reviews, rated 2.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Loft Ladder Co?
The Loft Ladder Co has 223 public reviews, averaging 2.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is The Loft Ladder Co rated on reliability and quality?
On Checkatrade, customers rate The Loft Ladder Co by category: Reliability 4.4 out of 5, Communication 4.5 out of 5, Quality of work 4.5 out of 5. These are per-category scores from real published reviews. They show where The Loft Ladder Co is strongest, not just the overall average.
How do I know The Loft Ladder Co's reviews are genuine?
The Loft Ladder Co's 223 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is The Loft Ladder Co qualified and accredited?
We hold 3 independently sourced credentials for The Loft Ladder Co, including City and Guilds, Federation of Small Businesses, Institute of Carpenters. Each is attributed to the body that issued it in the credentials section. For example, City and Guilds is City & Guilds: a long-established UK awarding body whose qualifications certify a tradesperson trained to a recognised vocational standard.