We have used The Plumbing Company for over 10 years since we moved to our current property. They have completely replaced all outdated plumbing and central heating and also planning ahead to facilitate future work to the house. We have always found them pleasant and considerate and willing to resolve awkward problems.
Public evidence profile · Checked May 2026
The Plumbing Company Ltd
Credentials & registries
TrustATrader Approved
Newest review we found is from May 2024.
No Trust Score yet
- Rated 4.9 from 23 reviews
- 1 credential shown
Newest review May 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Where these reviews are published
- TrustATrader23 reviews · 4.9 avg
Detailed reviews
These are the individual reviews we hold for The Plumbing Company Ltd, including the highlights above. The 23 headline total is the review volume reported across public review sources.
From the initial survey through to the supply, installation of a new boiler matched to the existing complex heating system, and the continued contact with the owner's son in the USA, advice, care for the elderly owner, and skilled working were second to none. The Plumbing Company Ltd, worked long hours and the boiler, pumps, tubing & electrics are now fully functional & everything was left clean & tidy. They gave a good explanation on running of the boiler & the best economic choices for use of the new system. My thanks to the company - I would not hesitate to recommend them. Dr Greg Stevenson (LPA holder for the owner).
Superb customer service from start to finish. Quick response to the initial inquiry about the issue. Good communication getting the works setup. Punctual and professional workman on site, who also identified/resolved a secondary issue whilst completing the works. House left tidy, with clear instructions on what to do in the event of any further issues. Excellent service from start to finish.
Five stars for pleasant and efficient communication, good workmanship, and quick resolution of any issues as they arose. The property was empty so they came and went to suit their workflow. Quite pricey but their quotations were always clear and agreed before the work started, with options for supply of materials or not. I wouldn't hesitate to recommend The Plumbing Company Ltd for the quality of their work, their problem solving skills (it was a very small, old cottage) and their prompt communication.
Local context
Rated 4.9, above the local average for plumbers in Cambridge Cambridgeshire
Across 29 plumbers in Cambridge Cambridgeshire, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on TrustATrader.
Respectful and tidy in your home: “House left tidy, with clear instructions on what to do in the event of any further issues.” · TrustATrader, 14 May 2024
“Good communication getting the works setup.” · TrustATrader, 14 May 2024
“Five stars for pleasant and efficient communication, good workmanship, and quick resolution of any issues as they arose.” · TrustATrader, 13 May 2024
“skilled working were second to none.” · TrustATrader, 21 May 2024
“I wouldn't hesitate to recommend The Plumbing Company Ltd for the quality of their work” · TrustATrader, 13 May 2024
“who also identified/resolved a secondary issue whilst completing the works.” · TrustATrader, 14 May 2024
“their problem solving skills (it was a very small, old cottage)” · TrustATrader, 13 May 2024
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
The Plumbing Company Ltd have over 30 years of experience in the plumbing and heating trade. Based in Cambridge, we provide an efficient, reliable and...
What this business says about itself
From their own website
What this business says about itself
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2002, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on The Plumbing Company Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about The Plumbing Company Ltd
Is The Plumbing Company Ltd a legitimate business?
The Plumbing Company Ltd has 23 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Plumbing Company Ltd?
The Plumbing Company Ltd has 23 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Plumbing Company Ltd's reviews are genuine?
The Plumbing Company Ltd's 23 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is The Plumbing Company Ltd qualified and accredited?
We hold 1 independently sourced credential for The Plumbing Company Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was The Plumbing Company Ltd's website registered?
The Plumbing Company Ltd's website has been online since 2002, according to the public domain registry. This dates the website, not necessarily when the business began trading.