“From getting a quote to finishing the work we were very impressed with Roots Ltd, very professional, gave us advice when doing the quote. On the day of the work they turned up on time and set to work on our tree that needed reducing in height, the two lads doing the job were very professional in the way they worked you could tell that they really knew what they were doing and we found them very pleasant and helpful. They cleaned up and left the garden tidy taking away all of the cuttings. We would not hesitate to recommend them and will defiantly use them again.”
Public evidence profile
The Roots Company
Review quality
No reviews in 12 months
Credentials & registries
2 credentials shown
Trust Score
55out of 100
55 out of 100, with a caution: newest review we found is from January 2024. Weigh that age against the score.
- Rated 5.0 from 134 reviews
- 2 credentials shown
Newest review January 2024
How this score is worked out
Rating5.0 / 5
Review volume134
Independent sources1 independent public source
Credentials2 credentials shown
How this score is made up
What customers say43.2 of 60
Independent checks9.4 of 30
Track record2.4 of 10
See the independent checks
- Licences and credentials2.4 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 things checkedWhat we can verify about The Roots Company
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registries2 credentials shownSee detail →
See the full verification checklist for The Roots Company →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade134 reviews · 5.0 avg
Highlights
“The team from Roots were fantastic. They gave excellent advice on reducing the size of our trees and dealt with the council conservation area paperwork for us. The team arrived on time, were friendly and cheerful. They did a beautiful job on the trees checking with us that we were happy with the shaping before any drastic action was taken. All the leaves and branches were swept up and taken away and the garden was left clean and tidy. We were very pleased with the work and would not hesitate to recommend the Roots team.”
“Potentially messy job accessing the garden through my house, but the Roots lads managed it perfectly, with no trace they had been. Tree trimmed expertly and all arisings removed. Punctual, courteous, friendly. Warmly recommended!”
Detailed reviews
These are the individual reviews we hold for The Roots Company, including the highlights above. The 134 headline total is the review volume reported across public review sources.
From getting a quote to finishing the work we were very impressed with Roots Ltd, very professional, gave us advice when doing the quote. On the day of the work they turned up on time and set to work on our tree that needed reducing in height, the two lads doing the job were very professional in the way they worked you could tell that they really knew what they were doing and we found them very pleasant and helpful. They cleaned up and left the garden tidy taking away all of the cuttings. We would not hesitate to recommend them and will defiantly use them again.
The team from Roots were fantastic. They gave excellent advice on reducing the size of our trees and dealt with the council conservation area paperwork for us. The team arrived on time, were friendly and cheerful. They did a beautiful job on the trees checking with us that we were happy with the shaping before any drastic action was taken. All the leaves and branches were swept up and taken away and the garden was left clean and tidy. We were very pleased with the work and would not hesitate to recommend the Roots team.
Potentially messy job accessing the garden through my house, but the Roots lads managed it perfectly, with no trace they had been. Tree trimmed expertly and all arisings removed. Punctual, courteous, friendly. Warmly recommended!
Local context
Rated 5.0, in line with the local average for carpenters / joiners in Bristol
Across 148 carpenters / joiners in Bristol, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “They cleaned up and left the garden tidy” · Checkatrade, 12 Jan 2024
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
- Source checked
- 18 Mar 2026
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Crown ReductionCrown ThinningLogsStump GrindingTimber MerchantsTree FellingTree Pruning
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AvonBristol
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
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Common questions about The Roots Company
Is The Roots Company a legitimate business?
The Roots Company has 134 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Roots Company?
The Roots Company has 134 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Roots Company's reviews are genuine?
The Roots Company's 134 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is The Roots Company qualified and accredited?
We hold 2 independently sourced credentials for The Roots Company, including CHAS, NPTC - Tree Surgery CS39. Each is attributed to the body that issued it in the credentials section. For example, CHAS is a health-and-safety and compliance accreditation that pre-qualifies a contractor for larger or commercial work.
What does The Roots Company specialise in?
The Roots Company lists specialist services including Crown Reduction, Crown Thinning, Logs, Stump Grinding, Timber Merchants, Tree Felling. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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