“Hannah was brilliant at communicating and was able to come out very quickly. She is very friendly and approachable and did everything we asked. The house is looking great now especially the floors! I would definitely recommend Hannah and will look to book further work. Thank you ☺️”
Public evidence profile
The Steam Mop
No Trust Score yet
- Rated 2.0 from 5 reviews
- Reviewed 11 months ago
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
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2.0out of 5
Where these reviews are published
- Checkatrade5 reviews · 2.0 avg
Highlights
Detailed reviews
Hannah was arranged to come to do 3 hours cleaning today. She strangely asked me if I had revoult or PayPal the night before. Then on the day and at the time she should arrive asked for half the money in advance. Ive never met this lady nor had she even arrived. So I wasn't paying for a service not recieved yet. Ive never done this in advance ever. Very odd and let down last minute with no explanation
We used Hannah for a month or two. All was fine at first, good actually. Last week she showed up with a second person, charging us £81 /4.5h for a job where she left 2 of the 3 bedrooms in our small cottage untouched. When we inquired about the issue she told us it had taken her ages "to clean the toaster" in the kitchen. Later, communication became decively unprofessional. In addition, we had put an advert for a dog friendly cleaner out she responded to.. The Steam Mop is not dog friendly, in fact, they just invented a "policy" that dogs need locking in this week. Avoid at all cost!
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About
Cleaning services in Belper, Derbyshire.
Services they list
Antiviral cleaning servicesCleanerCommercial CleaningDeclutteringDeep Cleaning ServicesDomestic CleaningEnd of Tenancy / Move CleaningHoliday Let Cleaning ServicesOffice CleaningOrganic CleaningRug CleaningSoft Washing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BelperDerbyshire
The areas they list covering on a public directory; confirm they cover your address before you book.
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Common questions about The Steam Mop
Is The Steam Mop a legitimate business?
The Steam Mop has 5 independent public reviews, rated 2 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Steam Mop?
The Steam Mop has 5 public reviews, averaging 2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Steam Mop's reviews are genuine?
The Steam Mop's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does The Steam Mop specialise in?
The Steam Mop lists specialist services including Antiviral cleaning services, Cleaner, Commercial Cleaning, Decluttering, Deep Cleaning Services, Domestic Cleaning. If your job is one of these, look for it in their listed services or ask them to confirm for your project.