- Source reference
- 508848
- Member since
- 2018
- Source checked
- 19 Jul 2026
Public evidence profile · Checked July 2026
Thomas Roofing Limited
- Rated 5.0 from 64 reviews
- 2 credentials shown
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials1.9 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What we can verify about Thomas Roofing Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Thomas Roofing Limited →Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
“came on time and date arranged” · Which? Trusted Traders, 26 Feb 2026
“they give you a date for the work and stick to it.” · Which? Trusted Traders, 14 Mar 2025
“the team arrived on the appointed day, promptly at the arranged time.” · Which? Trusted Traders, 4 Jun 2024
“brilliant office staff who communicated amazingly” · Which? Trusted Traders, 4 Dec 2025
“We were kept up to date throughout” · Which? Trusted Traders, 6 Sept 2024
“Communication was great throughout the process” · Which? Trusted Traders, 3 Jul 2023
“did the job when promised to a high standard.” · Which? Trusted Traders, 10 Dec 2025
“On both occasions the work was done to a high standard” · Which? Trusted Traders, 6 Sept 2024
“Work is of an excellent standard and delivered with a very high level of professional competence and expertise.” · Which? Trusted Traders, 7 Jun 2022
Photos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Which? Trusted Traders64 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Thomas Roofing Limited, including the highlights above. The 64 headline total is the review volume reported across public review sources.
A relief to find someone to trust.
Following a terrible time with a former roofers who were simply not interested in helping us, we found Thomas Roofing via Which? Fantastic professional service, and now left with a roof I am confident will keep me dry! Highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent
Flat roof to the garage. All work done well, cleared all waste away, came on time and date arranged, quoted first and kept to quote
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Fitting of large roof light on low pitched roof
Thomas roofing fitted a pretty large roof light to our single storey low pitched rubber roof. We were really happy with their service throughout and wouldn't hesitate to use them again. We have spoken to quite a few companies about this job over the last 6 months and hadn't been able to find anyone we felt were suitable for the job. From the moment we contacted Thomas roofing they came out to give a quote quickly and when promised, provided quotes for a very reasonable price quickly and as promised, answered any follow-up questions quickly, and then most importantly did the job when promised to a high standard. We are really happy with the service provided throughout and would absolutely recommend to anyone who needs roofing work carried out. They also did the interior plastering work after fitting the window, again it was completed quickly and when promised to a high standard. Overall we are very happy with the communication, efficiency, quality of the work and friendliness of the team, we would highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work as ever
We always use Thomas Roofing for our various roofing needs. They have always been top class, great communicators and delivered great work. Would continue to use and recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
New Roof
Very satisfied with the end result. From beginning to end the project ran as described in the quote. Would strongly recommend this company to anyone. Excellent workforce, fully competent and very coperative.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
New roof
I contacted Thomas roofing in the summer and have nothing but praise for the company Mike arrived to survey the job and was respectful and professional throughout, the workers doing the roof were also the same leaving us with a fantastic completed new roof, my dealings with the office staff was similar pleasant and very helpful, I wholeheartedly can recommend this company they are a credit to their industry
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great company for roofs and gutters
Came promptly - brilliant office staff who communicated amazingly - friendly guys did work well and quickly even small jobs
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
5 out of 5
We have used Thomas Roofing three times over the last 12 months or so, for storm damage repairs, general maintenance and to resolve a problem with a chimney caused by a different roofing company. From initial contact with Harriet and Mike, to completion of the work the customer service is excellent. The staff are friendly, helpful and personable and most importantly the work is of a high standard and they give you a date for the work and stick to it. The prices are very fair and they've never once suggested that other work is necessary, so I've been confident that the price they quote is the figure I'll pay. I'll use them again without hesitation.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Very pleased.
Having contacted Thomas Roofing regarding the valleys, a damaged tile and gutters that needed cleaning, we were surprised at their very quick response. Mike came out and gave us a very fair estimate within two days . Because we were at risk of a leak from the damaged tile, the work was all completed within two weeks. Everyone involved was polite and helpful at all times including Harriet in the office. We are happy to recommend this company.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work done again
This is the second time we've used Thomas Roofing and each time we've been really happy with every aspect of dealing with them. We've had repair work done to our roof earlier this year and had to call on them again at short notice when a different problem cropped up with our guttering which had been leaking and damaging the render on the house. Mike came out the same day (within half an hour) and Harriet arranged for the repairs to be done the following day. On both occasions the work was done to a high standard and we were very happy with the price. We were kept up to date throughout and the lads who did the work on each occasion were nice and friendly and tidied up afterwards. We wouldn't use anyone else.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Good service
We needed the cladding replaced on our dormers following a leak in recent bad rain/wind. We had used the company before to replace the roof on our garage & had been very happy with the work. Came round quickly to assess work needed & tried an initial fix which didn't work. Revisited & advised full replacement required & gave a reasonable quote for the work needed. Had some initial problems with the first people sent to do the work, showing up late, leaving early etc. but when they were made aware of this the company immediately sent round their lead roofer & team & the work was then completed in a timely manner.
Work completed:
- Customer Service
- 4 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
An effective and efficient roof repair: fully satisfied once again.
This was repair to our house roof which had developed a small leak. As the invoice says, the work done was: "Roof Repairs 1. Strip back and remove tiles, felt and battens from bottom L/H/S corner of roof. 2. Supply and fit 1 x new Eave tray. 3. Supply and fit new Cromar breathable felt and 2x1 tanalised battens. 4. Re-fit tiles – replacing like for like where necessary. 5. Remove and dispose of any waste created." We had used Thomas Roofers before, for a separate and larger job in 2022, and we had been fully satisfied then. That's why we phoned them first when we spotted a damp patch in our roof space. One of the team visited the following day, with ladders, and went up to diagnose the problem and give us a work plan, with a written estimate. We agreed, and then the team arrived on the appointed day, promptly at the arranged time. They worked promptly, tidily and cheerfully, and finished the same day, as planned. The repair was neat - invisible! - and we've had no problems since. (Now three months, including some heavy rain storms.) We will be fully happy to use this local company again for any roofing work.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Fantastic neat job very pleased
Thomas roofing replaced and installed a large velux window. I am so pleased with it and the tidy job which was completed that I have to leave a review and recommend Thomas roofing. The roofers were in time and great at completing the installation within hours and completed the roof with original tiles. They even then organised a plaster the next day to plaster inside when I didn’t know who would complete inside. It looks amazing now. They took all rubbish and left inside and out tidy. Bunch of great guys. Would highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
An Honest Trader
At last an honest trader! Their representative visited due to rainwater incursion and immediately suggested a solution. If this proved to be incorrect, he assured me I could call the firm back to investigate the problem further. Their representative was friendly, professional and efficient. There was no "hard sell" and there was no charge for his piece of advice which hopefully will do the trick. This firm's approach is simple: their honesty will undoubtedly influence me to return to them should I ever need a roofer again. The other spin-off is that if anyone asks me to recommend an honest roofer ... the answer is an obvious one!
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
flat and tiled roof
Mike came to our rescue after a poor job was done and took it on to put it right. The lads did a good job and have been there when needed since. would recommend anyone to use Thomas Roofing.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Professional & friendly
Highly recommend this company & their work force. Approach from start to finish has been exceptional. Quote received the afternoon after Mike's visit detailing all work to be carried out; Harriet booked the work & kept me up to date due to delays due to the weather & Steve & John did a great job, with great enthusiam even on the very hot days - overall - very pleased!!!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent Job
Very happy with the turnaround and service. Very polite lads and did a professional job. I highly recommend Thomas Roofing.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Velux transformation
Four Velux windows installed in a traditional tiled roof, and the interior plastered to make good... Installation - the two man team was nothing short of brilliant in every way. Professional, polite, friendly and definitely hard-working. And as for their ability to clean up after themselves, any gentleman could learn from these guys when it comes to cleaning duties around the home! Plastering - the roof space has eight inches of Kingspan insulation between the existing ceiling and the roof tiles, so a good deal of plasterwork had to be done to make good around the four Velux windows. The plasterer was a seasoned tradesman, an expert at his job, so the finished interior of the windows is perfect. All that remains is for me to get painting now that the plaster is smooth and dry. Oh, and he too was just as conscientious when it came to clean up. All in all, an excellent job by Thomas Roofing - I have absolutely no hesitation in recommending them to you.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Quick and efficient
Thomas roofing fitted blinds for our Velux skylights. Communication was great throughout the process and all staff who came out to measure up or fit them were quick, efficient and left no mess.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent work!
The Velux windows fitted by Thomas Roofing was carried out quickly and efficiently and on time. No unexpected costs. The lads were friendly and got on with the job with no fuss or problems. Communication was excellent and they were very understanding of the issues I had with another window fitting firm. I couldn’t recommend them more! Good job and thank you.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Rated 5.0, in line with the local average for roofers in Deeside
Across 22 roofers in Deeside, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Public evidence last checked July 2026
About
Thomas Roofing is a family operated business, operating throughout Chester, North Wales, the Welsh Border Country, Cheshire, the Wirral and the entire North West. With over 20 years experience, we at Thomas Roofing take real pride in our work and strive to provide a service that is professional, reliable and delivered on time.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
What this business says about itself
- Good to know: Free quotes
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
About this business
What to check before you hire
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerWant an extra legitimacy check? Run the Cowboy Checker on Thomas Roofing Limited before you contact them.
Run Cowboy Checker →Common questions about Thomas Roofing Limited
Is Thomas Roofing Limited a legitimate business?
Thomas Roofing Limited has 64 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Thomas Roofing Limited?
Thomas Roofing Limited has 64 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Thomas Roofing Limited's reviews are genuine?
Thomas Roofing Limited's 64 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Thomas Roofing Limited qualified and accredited?
We hold 2 independently sourced credentials for Thomas Roofing Limited, including TrustMark, Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, TrustMark is the government-endorsed quality scheme for work carried out in and around the home.
What does Thomas Roofing Limited specialise in?
Thomas Roofing Limited lists specialist services including Chimneys, Flat roofing, Lead work, Roof and skylights, Guttering, fascias and soffits, Cladding. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was Thomas Roofing Limited's website registered?
Thomas Roofing Limited's website has been online since 2012, according to the public domain registry. This dates the website, not necessarily when the business began trading.



