Public evidence profile · Checked March 2026

Tidal Plumbing & Heating Ltd

PlumberSouthampton4.9396 reviews · 3 independent public sources
Emergency callout
Central Heating Repair, Plumber
Credentials & registries
TrustATrader Approved

No Trust Score yet

  • Rated 4.9 from 396 reviews across 2 review sources
  • 34 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07446 987027
From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for these jobs:

  • Central Heating Repair
  • Plumber

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

From customer reviews

What customers consistently say

Recurring themes from 36 customer reviews across 2 review sources.

Respectful and tidy in your home: Properties are always left clean and tidy, and all work is completed in line with current regulations and best practice. · TrustATrader, 23 Jan 2026

Reliable and punctualQuoted from 3 reviews

Boiler service used them to fit my boiler 5 years ago and used them ever since faultless great service · TrustATrader, 27 Apr 2026

He did this and then arrived properly 45 minutes later. · TrustATrader, 6 Feb 2026

Appointments are arranged promptly, arrival times are respected, and any changes are communicated in advance. · TrustATrader, 23 Jan 2026

Quality of the workQuoted from 3 reviews

All work was carried out in accordance with the quotation given. · TrustATrader, 13 Apr 2026

Fitted our new shower in no time at all. · TrustATrader, 18 Mar 2026

The quality of workmanship is excellent. Jobs are carried out neatly and to a high standard, whether for routine maintenance, urgent repairs, or more complex plumbing issues. · TrustATrader, 23 Jan 2026

Clear communicationQuoted from 3 reviews

They were both very easy to deal with, friendly, tidy and explained all the work as they were doing it. · TrustATrader, 13 Apr 2026

Communication is clear and efficient from the outset. · TrustATrader, 23 Jan 2026

Polite and engaging, Tidal will remain one of our key contractors going forward. · TrustATrader, 21 Jan 2026

Good problem solvingQuoted from 3 reviews

They have a positive attitude and are good problem solvers. · TrustATrader, 21 Jan 2026

Greg investigated and managed to fix the boiler, so saving me a lot of money. · TrustATrader, 12 Nov 2025

They have solved long term issue with heating and boiler system in a large residential property. · TrustATrader, 17 Sept 2025

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
396 reviews in public evidence34 reviews in the last 12 monthsMost recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 36% of reviews we've read
  • Honest & transparentMentioned in 28% of reviews we've read
Where these reviews are published
  • Checkatrade363 reviews · 4.9 avg
  • TrustATrader33 reviews · 5.0 avg

Highlights

Boiler service used them to fit my boiler 5 years ago and used them ever since faultless great service

Neil High-stephensonTrustATrader5.0 rating

I have no hesitation in recommending Tidal Plumbing & Heating following a comprehensive plumbing job involving the removal of a broken shower cabinet in our ensuite bathroom and installation of a new combi boiler, a new shower and 2 new toilets. All work was carried out in accordance with the quotation given. Greg and Lee completed the job in 4 days which was ahead of schedule. They were both very easy to deal with, friendly, tidy and explained all the work as they were doing it. They came back the following week to complete the job by draining the heating system to resolve a blocked radiator issue. We are very happy with the work they have done and would recommend them.

PaulTrustATrader5.0 rating

Fitted our new shower in no time at all. Very friendly service. Would definitely recommend!

JoTrustATrader5.0 rating

Detailed reviews

These are the individual reviews we hold for Tidal Plumbing & Heating Ltd, including the highlights above. The 396 headline total is the review volume reported across public review sources.

Anna Porretta5.0 / 5 ·

As Greg couldn’t give me a specific time I asked him to text me approximately 45 minutes before he would be at my home. He did this and then arrived properly 45 minutes later. He was polite smartly dressed and carried out the work. As it was just a boiler service and check, he explained what he had done afterwards and tidied up after himself.

TrustATrader
Joanne5.0 / 5 ·

Helped us out at short notice. Very professional and always trustworthy. Would definitely recommend them.

TrustATrader
Jeanette5.0 / 5 ·

I have used Tidal Plumbing several times in the past and have always found them to be excellent. I would 100% recommend them to anyone

TrustATrader
Jez Sahota5.0 / 5 ·

I have worked with this plumbing contractor across multiple residential properties and have always found their service to be reliable and professional. Communication is clear and efficient from the outset. Appointments are arranged promptly, arrival times are respected, and any changes are communicated in advance. This is particularly important in tenanted properties, where professionalism and consideration for occupants is essential, and this contractor consistently delivers on both. The quality of workmanship is excellent. Jobs are carried out neatly and to a high standard, whether for routine maintenance, urgent repairs, or more complex plumbing issues. Problems are properly diagnosed and solutions are explained clearly before work begins. Properties are always left clean and tidy, and all work is completed in line with current regulations and best practice. Pricing is fair and transparent, with clear invoicing and no unexpected costs.

TrustATrader
Ranger 27054.8 / 5 ·

Having inherited a tricky heating system on purchase of an old Victorian house, we have been delighted with the standard of work Tidal Plumbing and Heating have done for us over the years. Thorough, diligent and who offer good value. They have a positive attitude and are good problem solvers. Polite and engaging, Tidal will remain one of our key contractors going forward.

TrustATrader
Read the other 2 detailed reviews on this page
Dan5.0 / 5 ·

I have been using Tidal Plumbing since 2017’ish, every job they have carried out has been perfect, the team are friendly and professional and I have no hesitation in recommending them!

TrustATrader
Tony Porretta5.0 / 5 ·

Always fit you in if urgent issue, no upselling and competitive prices. Most importantly work is trusted and have used repeatedly. My go-to callout.

TrustATrader
Local context

Rated 4.9, in line with the local average for plumbers in Southampton

Across 204 plumbers in Southampton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked March 2026

About

Tidal Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering Southampton and surrounding areas

Services they list

Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Cooker InstallationGas Safety Checks - CP12General PlumbingLPG Central Heating InstallationLPG Central Heating Servicing / Repair

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

HampshireSouthampton

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: no call out charges
  • Areas served: Southampton
  • Good to know: Free quotes · No call-out fee · Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Tidal Plumbing & Heating Ltd before you contact them.

Run Cowboy Checker
Independent checks

About this business

Website online sinceTheir website domain has been registered since 2017, according to the public domain registry. This dates the website, not necessarily the business.
Good to know

Common questions about Tidal Plumbing & Heating Ltd

Is Tidal Plumbing & Heating Ltd available for emergencies?

They advertise no call out charges availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Tidal Plumbing & Heating Ltd a legitimate business?

Tidal Plumbing & Heating Ltd has 396 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Tidal Plumbing & Heating Ltd?

Tidal Plumbing & Heating Ltd has 396 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Tidal Plumbing & Heating Ltd's reviews are genuine?

Tidal Plumbing & Heating Ltd's 396 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Tidal Plumbing & Heating Ltd had recent public reviews?

Tidal Plumbing & Heating Ltd has 34 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Tidal Plumbing & Heating Ltd qualified and accredited?

We hold 1 independently sourced credential for Tidal Plumbing & Heating Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.

What does Tidal Plumbing & Heating Ltd specialise in?

Tidal Plumbing & Heating Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Tidal Plumbing & Heating Ltd cover?

They state on their own website that they cover Southampton. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.