Top Gas have been my go to plumbers and gas engineers for a number of years. They've always turned up on schedule, promptly provided fair estimates and been easy to deal with. Their advice is quality, I've not had a single issue, and their invoices are easy to pay. Reliable, straightforward and fair - Top Gas have it figured out and I'll continue to use them.
Public evidence profile
Top Gas Plumbing & Heating Limited
Emergency callout
Central Heating Repair, Plumber
Trust Score
56out of 100
- Rated 4.9 from 82 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.9 / 5
Review volume82
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say38.5 of 60
Independent checks12 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade82 reviews
Detailed reviews
These are the individual reviews we hold for Top Gas Plumbing & Heating Limited, including the highlights above. The 82 headline total is the review volume reported across public review sources.
I have had both a recent service which was prompted thankfully as I had lost track of time. Also new boiler fitted a year ago. Top Gas - Tom - has always followed up and ensured all ok and kindly chased up the warranty document. Great to have the warranty. Only had to use that initially for a sensor and all smooth and no additional charges. Boiler has worked quietly and consistently in its first year . Would recommend Tom and Top Gas for friendliness, reliability and care over service being delivered
Tom did a good job fitting the taps, I recommend his services.
Local context
Rated 4.9, in line with the local average for plumbers in Surbiton
Across 28 plumbers in Surbiton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in SURBITON.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe Fitter
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Surbiton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Top Gas Plumbing & Heating Limited before you contact them.
Run Cowboy Checker →Good to know
Common questions about Top Gas Plumbing & Heating Limited
Is Top Gas Plumbing & Heating Limited a legitimate business?
Top Gas Plumbing & Heating Limited has 82 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Top Gas Plumbing & Heating Limited?
Top Gas Plumbing & Heating Limited has 82 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Top Gas Plumbing & Heating Limited's reviews are genuine?
Top Gas Plumbing & Heating Limited's 82 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Top Gas Plumbing & Heating Limited had recent public reviews?
Top Gas Plumbing & Heating Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Top Gas Plumbing & Heating Limited specialise in?
Top Gas Plumbing & Heating Limited lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.