“Excellent, they came out the same day I contacted them which was important, provided what I believe was a reasonable price for a Sunday emergency call out. Provided sound advice and replacement parts were robust and great workmeship. Would recommend”
Public evidence profile
Top Quality Plumbing & Heating
Trust Score
53out of 100
- Rated 5.0 from 185 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume185
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say45.5 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade185 reviews
Highlights
“I have used the company before for smaller jobs and they are very reliable. I recently had a complete bathroom refit which was done to an extremely high standard. The guys were really helpful with ideas for the design and kept me updated at each stage. The work was completed within a reasonable period of time and I am very happy with the finished product.”
“Very knowledgeable, very friendly and punctual.”
Detailed reviews
These are the individual reviews we hold for Top Quality Plumbing & Heating, including the highlights above. The 185 headline total is the review volume reported across public review sources.
Excellent, they came out the same day I contacted them which was important, provided what I believe was a reasonable price for a Sunday emergency call out. Provided sound advice and replacement parts were robust and great workmeship. Would recommend
I have used the company before for smaller jobs and they are very reliable. I recently had a complete bathroom refit which was done to an extremely high standard. The guys were really helpful with ideas for the design and kept me updated at each stage. The work was completed within a reasonable period of time and I am very happy with the finished product.
Very knowledgeable, very friendly and punctual.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“they are very reliable.” · Checkatrade, 13 Nov 2025
“punctual.” · Checkatrade, 26 Oct 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Lightwater, Surrey.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksGeneral PlumbingPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationShower InstallationShower RepairTap Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
LightwaterSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Top Quality Plumbing & Heating before you contact them.
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Common questions about Top Quality Plumbing & Heating
Is Top Quality Plumbing & Heating a legitimate business?
Top Quality Plumbing & Heating has 185 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Top Quality Plumbing & Heating?
Top Quality Plumbing & Heating has 185 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Top Quality Plumbing & Heating's reviews are genuine?
Top Quality Plumbing & Heating's 185 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Top Quality Plumbing & Heating had recent public reviews?
Top Quality Plumbing & Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Top Quality Plumbing & Heating specialise in?
Top Quality Plumbing & Heating lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, General Plumbing, Plumbing Repairs, Power Flushing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.