“Tom’s persistence paid off. He was able to find the root cause of the leak in the roof, explain it to us and rectify it. The photographic report before, during and after provided the evidence. Nice work Tom.”
Public evidence profile
Torfaen Roofing Services
Trust Score
33out of 100
- Rated 5.0 from 11 reviews
- 3 reviews in the last 12 months
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating5.0 / 5
Review volumeLow · 11
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say25.2 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade11 reviews
Highlights
“Tommy was very helpful from start to finish. Completed an inspection of the roof before the job commenced and provided feedback on other issues, clearly explaining and showing what they were. He provided regular updates via text and call. Completed the job as agreed and also helped with a few other small repairs while he was there.”
“Good customer service by engaging with me throughout the process”
Detailed reviews
These are the individual reviews we hold for Torfaen Roofing Services, including the highlights above. The 11 headline total is the review volume reported across public review sources.
Tom’s persistence paid off. He was able to find the root cause of the leak in the roof, explain it to us and rectify it. The photographic report before, during and after provided the evidence. Nice work Tom.
Tommy was very helpful from start to finish. Completed an inspection of the roof before the job commenced and provided feedback on other issues, clearly explaining and showing what they were. He provided regular updates via text and call. Completed the job as agreed and also helped with a few other small repairs while he was there.
Good customer service by engaging with me throughout the process
Local context
Rated 5.0, above the local average for roofers in Pontypool
Across 10 roofers in Pontypool, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Roofer in Pontypool.
Services they list
Asphalt Roofing InstallationAsphalt Roofing RepairBalcony Roofing InstallationBalcony Roofing RepairChimney Cowlings InstallationChimney Cowlings RepairChimneys RepairDormer / Roof WindowsDry Ridge InstallationDry Ridge RepairDry Verge InstallationDry Verge Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Pontypool
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Torfaen Roofing Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Torfaen Roofing Services
Is Torfaen Roofing Services a legitimate business?
Torfaen Roofing Services has 11 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Torfaen Roofing Services?
Torfaen Roofing Services has 11 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Torfaen Roofing Services' reviews are genuine?
Torfaen Roofing Services' 11 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Torfaen Roofing Services had recent public reviews?
Torfaen Roofing Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Torfaen Roofing Services specialise in?
Torfaen Roofing Services lists specialist services including Asphalt Roofing Installation, Asphalt Roofing Repair, Balcony Roofing Installation, Balcony Roofing Repair, Chimney Cowlings Installation, Chimney Cowlings Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.