Public evidence profile

Total Services

BuilderUxbridge5.066 reviews · 2 independent public sources
Companies House
Status needs a check
Credentials & registries
Which? Trusted Trader
Trust Score
20out of 100
Very little to go on

20 out of 100: an official register lists this business as no longer trading normally, which caps the score at 20 whatever the reviews say.

  • Rated 5.0 from 66 reviews
  • 1 credential shown

Worth checking: TrustMark

How this score is worked out
Rating5.0 / 5
Review volume66
Independent sources2 independent public sources
Credentials1 credential shown

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Company status needs a careful check

Dissolved

Total Services is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Dissolved
Legal nameTotal Services
Company number05945070
IncorporatedNot listed
Official checkOn the public register

What the flags above mean: the official register records this company as no longer active. Work may still be offered under this name, but the registered entity behind it cannot be held to account the way an active one can. Confirm exactly who you would be contracting with before any money changes hands.

From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Respectful and tidy in your home: clean up after themselves every evening · Which? Trusted Traders, 7 Nov 2024

Reliable and punctualQuoted from 2 reviews

They turn up on time · Which? Trusted Traders, 7 Nov 2024

The boys turned up on time · Which? Trusted Traders, 27 Aug 2024

Source-listed gallery

Photos listed on Which? Trusted Traders

21 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
66 reviews in public evidenceReviewed on public review sources since 2020Most recent review
Customers often mention
  • Friendly & politeMentioned in 40% of reviews we've read
  • ProfessionalMentioned in 32% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders66 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for Total Services, including the highlights above. The 66 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Great Work by Total Services Again

I've used Total Services before and had no hesitation in using them again to undertake work at our property again. This time they raked out and re-pointed our front brickwork with lime mortar, raked out and repointed paving at the front and at the side pathway of the property relaying any loose slabs, as well as our low front wall which people commented to ask if it was a new wall? It looked that good. They also fitted a new side gate and fencing either side of it which looks great, and arranged for the whole outside of our property to be repainted, as well as internal repainting of several rooms to give our property a great refresh. Lastly, they also recovered/resealed our extension and garage flat roofs. All work was carried out within time and on budget and our property looks wonderful again after the work Total Services carried out. So thank you Mark, Dan, John and the team at Total Services, I know who to come to again when I need some work done.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great flat refurb experience

I recently bought my first property and have had zero experience of working with builders, but took a recommendation from a colleague. John, Mark and Daniel worked for 10 weeks on a 2-bed flat refurb which included a new bathroom and kitchen, moving of gas central heating pipes (a complicated job), ripping up and replacing of problematic badly installed and creaky floors, installation of LVT flooring, new doors / light switches / power sockets, decorating and build of two walk-in wardrobes. They communicated well, suggested methods to save money and were happy to incorporate adjustments along the way. I live in zone 2 in London which has tricky parking restrictions, so Mark kindly put a skip on his own driveway as a workaround. They also went above and beyond expectations, such as ferrying me to pick up / return new light fittings and helping me transport my things when it was time to move back home from an Airbnb. I wouldn’t hesitate to contact them in future for any other jobs.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

High quality work and customer service

John, Mark and Daniel are a great team and we were pleased with the total transformation of a very outdated bathroom. Mark and Daniel worked very hard and to budget and to time. They care about the standard of work they produce and made very helpful suggestions and ideas along the way. I highly recommend them and will definitely use them again as the need arises.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Bathroom & Toilet revamp

I've used Total Services before and have been extremely satisfied with their work so was they were my go to company to have a quick revamp of a separate bathroom and toilet in a property I was selling. Mark & Dan removed a damaged bath, and supplied and fitted a new one, along with a new bath panel & vanity unit. Mark & Dan take pride in their work and whilst cleaning up the toilet (room) they found a leak which they repaired. They finished the work on time and on the agreed budget, which I'll add was very reasonably priced. I'll gladly recommend Total Services, and will use them again for any future works.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Refurbished tired loft shower room

We used Total Services last year to modernise our outdated bathroom. They did such a great job, and after seeing photos of their other jobs on their new website, we had no hesitation in asking them back to refurbish our loft shower room. As well as fantastic tiling, they imperceptibly managed to exchange a 6mm cable for a 10mm cable from the loft to the fuse box in the kitchen, which allowed us to upgrade the electric shower to a 9.5kw version). They take pride in their work and are very tidy. Daily communication and updates also very good. The room looks amazing. Thank you, John, Mark, and Dan, and Kevin for the great wallpapering and decorating.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this page
Customer in Buckinghamshire
Customer recommends this business

Perfect End Result

My driveway was laid 38 years ago using solid clay block pavers, but was starting to move and ripple. Mark had recently completed my daughter's porch and so I asked him to take a look. I wanted to reuse the existing blocks (not something many contractors would take on) and he agreed to do this, and gave us an acceptable price. He suggested also having a Blue Brick edging in order to stabilise and strengthen the paving edges, and also give us some more spare blocks to allow for cuts and broken ones. Mark and Daniel worked relentlessly through 5°C temperatures and frequent rain. They never missed a day. We had ‘site’ meetings each day (over cups of tea) to discuss the work and they overcame several unplanned issues (broken soakaway drain etc). They took great care not to damage our shrub borders and cleaned up each night. The standard of workmanship is beyond reproach (I am a Chartered Building Surveyor so hopefully should know) and overall my wife and I are exceptionally pleased with the finished job. The price was exactly as agreed, plus extras we had agreed along the way. Nothing was too much trouble and I could tell that Mark took pride in his work and aimed to finish with no defects. Well done to Mark and Daniel. We will be using them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Great job

Mark and Daniel built me a new porch. They were reliable and friendly and completed the work to a high standard. The original quote was what was paid. They communicated with me at all stages. I will use them again for future projects.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Very happy long-time customer

I have been using the services of Mark and Daniel for many years now, and with John they are a great team. Friendly and courteous, they will take on any job I ask of them. The most recent job they did for me was swap my internal Dordogne oak doors for ones with Glass Panels in my kitchen and lounge, which have really opened up my hallway. Since moving to my new house, they have retiled my bathroom floors, replaced the bathroom basins, replaced my en-suite shower door, tiled my back splash wall with beautiful glass tiles, installed Amtico flooring in my understairs cupboard, which originally had open concrete flooring. The standard of workmanship is always to a very high standard. At my old house they replaced my rear door and windows for a beautiful French doors, removing the wall under the windows, and finished it off to provide a beautiful opening to my garden. They also completely gutted the bathroom and rebuilt my shower and retiled the walls and shower. Mark also installed all my garden and outdoor lighting as well as external power points. They are very helpful through consultation and their quotes are very reasonable. A very friendly team who can take on any project. They turn up on time and clean up after themselves every evening before they finish. I highly recommend Total Services for any work you need doing around the house, whether it is inside, remodelling, garden, driveway, plumbing etc. They can do pretty much any job.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

A very happy client.

I would like to thank John, Mark and Daniel for renovating my en suite. They had to knock a wall down so there was a bit of work involved. I also decided on a fully tiled bathroom with brick tiles! They did it without any hesitation. The work was completed on time and to budget. Communication was first class all the way before, during and afterwards. They were great helping me choose my bathroom suite through their professional contacts. The whole process was very easy without any aggravation. The boys turned up on time, were always polite and cleared up every day. I am over the moon with my new stunning ensuite and in fact they are back next week on another project for me. You will not go wrong choosing Total Services Building Ltd.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

New patio and dining room refurbishment

Thanks again to John , Mark and Daniel for their fantastic work . We have used the team previously to instal a new kitchen and this time to provide a new patio area and completely refurbish a dining room . Everything has been completed to top standard and without any problems. We will not hesitate to use Total services for any further work that’s needed .

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Fantastic bathroom renovation

In just three weeks, Total Services renovated our very old, tired bathroom, including moving doors and walls, and turned it into fantastic new space. Their decades of experience, and pride in their work, meant that they were able to come up with solutions for any small issues that cropped up along the way and also suggested ideas that improved the original design. Their time keeping, communication and tidiness were all great. Any additional costs to the original quote were agreed beforehand. The photos on the website don't do justice to the quality of their work. Thank you John, Mark, Dan and the team.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Look no further if you want a hassle-free renovation project done to a high standard

Such a lovely team to work with - John and Mark, together with Dan, their apprentice who’s very eager to learn and work, an absolute dream team. My whole flat (first floor with no lift) was renovated and decorated from top to bottom, including fitting a new kitchen, toilet and shower room, as well as moving radiators and doors, electrical etc. With them understanding my needs and with their excellent advice, the flat is now so homely and modern, and most importantly, practical and energy efficient, a lot of compliments from family and friends, well-deserved! There were certainly a lot of challenges along the way which Mark was very good at solving them. John was so great in project managing the whole process, with me working full time and travelling for work, he was very skilled at liaising, negotiating and picking up materials, really helped me out tremendously. I have complete trust in them; with them being flexible, creative, easy-going, thinking outside of the box, and most importantly, considering what’s best for their customers. I was always kept in the loop with the progress from their daily texts and photos, and I didn’t need to be onsite most of the time. When there were things I wasn’t sure of, they were just a phone call or a text away. As with all projects, not only was their workmanship excellent, they delivered the project on time and within budget. There were no nasty surprises at all, just good surprises! Highly recommended A++++++++++

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Bathroom updated and now in 21st century!

I got Total Services back as had previously done some great work for me. They didn't disappoint this time either! Completely refitted my small bathroom. Not only is the fitting great, but it now also feels so much bigger in there. Mark and Dan were problem solving all the time and flagging up other issues during their work; my fusebox is now also in the 21st century. They always go the extra mile to help and advise.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Extension, fitted kitchen, new bathroom, plus a few extras

John and Mark of Total Services, along with their apprentices Dan and Tom have done an outstanding job, on budget and schedule. They built a single storey extension at the back (hand dug the deep foundation in the patio!), fitted a kitchen, re-wired all of downstairs, changed our boiler and fitted underfloor heating, replaced a new garage roof, extended and installed a new shower in the downstairs bathroom, as well as repaired and replaced our front porch area. We are so grateful and have no hesitation in recommending them. They are knowledgeable, skillful, dedicated and hardworking, and importantly such a friendly bunch, top blokes! They were courteous (not only to us, but also our neighbours, keeping disruptions to a minimum) and looked after us as if they were working in their own home. John project managed for us, their longstanding good relations with their fellow tradesmen, suppliers and council building control enabled the project progress seamlessly. We lived in the house throughout the work, despite the upheaval, they kept the disruptions as low as possible, we are grateful for their thoughtfulness. We did not expect such an exceptional team, at the time when our previous builder had let us down and delayed our project by 6 months. Finding any new team was not easy, let alone coming across such a dream team, it was indeed a miracle. We continue to be astounded by the quality of their work and wish them well in their future projects.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Good quality work

Total Services carried out a floor to ceiling renovation of my kitchen / diner and bathroom and made major improvements to a separate WC and airing cupboard. They also managed the renewal of my central heating boiler and hot water tank and major changes to plumbing and mains layouts. John and Mark were very helpful (challenging) at the planning stage and offered constructive ideas how to achieve what I was aiming for. Having agreed the work to be done, I made a late decision to go away for the duration and leave them to it, not something I find comfortable doing. I returned 6 weeks later to the completed job. The work and finish is to a very good standard and they met the challenge of fitting a quart into a pint pot. Everything is working well and Mark has sorted the few snags that emerged. John and Mark and lads are good to work with. I’m happy with the results and happy to recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Tracy and James in Hertfordshire
Customer recommends this business

Fantastic builders and a great job!

We recently used Total services to carry out structural work and total renovation of our kitchen diner. John was great at communicating from the start, he project managed the entire process which was fantastic. The project took six weeks and Mark and his team were professional throughout and did an amazing job. They were easy to deal with. The job involved taking down a wall, replacing a steel, levelling floors and ripping out and replacing the entire kitchen. I would thoroughly recommend them and wouldn't hesitate to use them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business

Great work

John came with Mark to price the work The work they did was good Plenty of good communication and advice when I needed it Good banter, the apprentices - I could hear them being trained too From the moment I met the father and son - I knew they were a good company and also they were recommended to me by pure coincidence by the neighbours who they had done work for a few years earlier Friendly and down to earth - would completely recommend them and any future work will be calling them straight away So glad I made the decision to let them have the job

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Kitchen extension initially.

Excellent consultation and communication throughout the project undertaken. My 120yr old mid terrace old cottage necessitated so much more work to be undertaken before the project was completed e.g new boiler, radiators and all the plumbing. I requested plastering of downstairs rooms and hallway plus upstairs areas also the extension flooring and outside patio all of which was undertaken willingly. John, Mark, Dan and Tom were professional and performed excellent work also very clean and tidy with the removal of waste material etc. The extension is perfect- roomy and light and I feel that I am in a new house!! I would certainly recommend them for future work.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Complete Bathroom Refurbishment

A huge thanks to John, Mark and Dan who did a great job refurbishing our bathroom. There was a lot of work to be done in such a small space, but the transformation was amazing. Their prices are very competitive and it was done within budget and on time. We were consulted along the way on any issues and discussed options to get the right outcome. Mark ensured we had a running toilet at all times, which I know was a headache for him, but much appreciated. Additional tweaks or products and costs are discussed upfront, so there are no surprises or hidden charges. Some awkward piping meant ordering another sink unit, which unfortunately was out of stock and delayed things a bit for them, but it wasn't a problem. It arrived yesterday. Mark collected it and came over to fit it right away. They are very professional, friendly team and fun to work with. They take pride in their work, which is of a very high standard and are clean and tidy workers. I would not hesitate in recommending them to anyone. The only problem is they are very busy, so getting them to do more jobs isn't easy in the short term, but it would be worth the wait.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business

Kitchen Refurbishment and Flooring

John, Mark and Dan did a fantastic job of our kitchen refurbishment. The work involved the strip-out of existing kitchen and replacement of full cabinets, appliances, and flooring in the kitchen and hallway. They were polite, trustworthy, and enjoyable company throughout. We were consulted on all key decisions when they needed to be made, and work was completed in good time with minimal disruption. TS were very accommodating when changes needed to be made to the scope of works due to our decisions, adding value and expertise wherever possible. I would thoroughly recommend TS and will be speaking to them again shortly about some other household projects.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for builders in Uxbridge

Across 53 builders in Uxbridge, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Total Services is a family run business that has been active for more than 25 years working around the M25 area, London, Surrey, Middlesex and Hertfordshire. On Our site you will learn more about our comprehensive services, will find examples of our work in our gallery page, see what services we can provide and view testimonials from previous clients. We specialise in a wide variety of building & home improvement projects including loft conversions and renovations,total room makeovers, housing access/driveways as well as fitting kitchens, bedrooms and bathrooms. We take pride in our work and constantly strive to achieve the highest possible standard, this is something we believe that only a family run business can successfully deliver. We offer materials i.e floor and wall tiles and can supply kitchens, bathrooms and bedroom furniture all at competitive trade prices. As a company we are gas safe and niceic registered and work alongside building control to current building regulations.

Services they list

Building servicesExtensionsConservatoriesLoft conversionsGarage conversionsPorchesKitchen installationKitchen refurbishmentGranite WorktopsKitchen designAccessible bathrooms and showersBathroom refurbishment

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab)

  • Areas served: London, Surrey, Hertfordshire, Middlesex
  • Good to know: Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

Want an extra legitimacy check? Run the Cowboy Checker on Total Services before you contact them.

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Good to know

Common questions about Total Services

Is Total Services a legitimate business?

Total Services has 66 independent public reviews, rated 5 out of 5. Its registration on Companies House currently needs a careful check (Dissolved), so weigh the reviews alongside that. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Total Services?

Total Services has 66 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Total Services' reviews are genuine?

Total Services' 66 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Total Services qualified and accredited?

We hold 1 independently sourced credential for Total Services, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Total Services a registered business?

Total Services appears on Companies House (company number 05945070), but its registration status needs a careful check. Worth checking: Dissolved. This confirms the legal registration of the business, not evidence of workmanship or service quality.

What does Total Services specialise in?

Total Services lists specialist services including Building services, Extensions, Conservatories, Loft conversions, Garage conversions, Porches. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Total Services cover?

They state on their own website that they cover London, Surrey, Hertfordshire, Middlesex. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

How long has Total Services been trading?

Total Services has been reviewed on public sources since 2020.