“They were punctual, professional and polite” · TrustATrader, 8 Apr 2025
“they are always punctual” · TrustATrader, 18 Oct 2022
“They are professional, punctual and courteous.” · TrustATrader, 11 Apr 2022
Public evidence profile · Checked May 2026
Transgas Services Heating & Plumbing Limited
Review quality
No reviews in 12 months
Credentials & registries
2 credentials shown
No Trust Score yet
- Rated 5.0 from 293 reviews
- 2 credentials shown
Newest review April 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Transgas Services Heating & Plumbing Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registries2 credentials shownSee detail →
See the full verification checklist for Transgas Services Heating & Plumbing Limited →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader.
“They have always been efficient, polite and work to a high standard.” · TrustATrader, 19 Oct 2022
“1st class, excellent quality of work and professionalism.” · TrustATrader, 6 Oct 2021
“The works was, as always, to a high standard” · TrustATrader, 11 Jan 2021
Credentials and checks
Credentials, licences and vetting
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 27 Jun 2026
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader profile facts
Insurance listed on TrustATrader:
- Source-listed cover: Plumbing & Heating Engineer, Bridgehaven Specialty; verified 14 May 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader293 reviews · 5.0 avg
Highlights
“The Transgas Team did great work over the last week to install the new boiler in time for the family coming down to us for Easter. The engineers Gary, Matt and Jack were brilliant. They were punctual, professional and polite and worked so very hard to get the job done. The Transgas Team commitment to giving an excellent level of service and quality is impressive and much appreciated. I can thoroughly recommend Transgas Services.”
“We had our boiler serviced by engineer Martin Holder. Service was excellent, Martin was very pleasant and was very thorough. We have used Transgas services quite a few times and always have excellent service.”
“Good, prompt, professional service by an experienced gas engineer.”
Detailed reviews
These are the individual reviews we hold for Transgas Services Heating & Plumbing Limited, including the highlights above. The 293 headline total is the review volume reported across public review sources.
Boiler Service Very easy to book appointment online. Text alerts to advise when Engineer is on his way were very useful - and you can track their progress - even better. Michael, the Engineer was polite and efficient. Overall, very pleased.
We have used Transgas several times for boiler check ups and a new boiler. They have always been efficient, polite and work to a high standard.
transgas look after all my rental properties and do a great job they are always punctual and are happy to speak directly to the tenants
Engineer was polite, took care in his work, very thorough and completed his work efficiently. He was punctual on arrival and took care to ensure our property was well looked after while he was here. The office staff are always friendly and polite.
Transgas Services have been servicing our boiler since they installed it 10 years ago and we've had very few issues with it during that time. Their engineers are reliable, knowledgeable and I've been very happy with their work. The service this year was carried out by Lee Bradshaw and I would happily recommend him and Transgas.
Read the other 10 detailed reviews on this pageShow fewer reviews
Excellent firm. Very modern company with good old fashioned values
Great service for a replacement boiler installation. Having used the company for servicing for a number of years, I had no hesitation in using Transgas for the replacement. The price quoted was fair and comprehensive for the work required with no extras asa surprise. Alll interaction with the staff was very professional and business like , with people attending on time, tidy working and politeness at all times. I was very pleased to be contacted with a late notice availability , bringing my scheduled works forward by a few weeks. I have recommended this company to neighbours verbally, and have received positive recommendations back about this company, and have no hesitation in providing an excellent review. DC Long Ditton / Surbiton Customer.
The Transgas was a massively responsive to the request to come out. Great to be able to track the engineer on his way to the house. Providing certainty. The engineer,Craig, did a great job. He was efficient and effectively. Overall great job. Kevin
I have been using Transgas to service my boiler for many years and they always do a good professional job at a reasonable price.
Lee was very helpful and resolved the issue quickly
Lee was very helpful and gave us detailed information on the work he carried out. Very polite man.
Lee provided excellent service, spent time reconnecting the boiler and thermostat as we couldn't get it to work- explained everything. Very helpful!
Craig arrived in plenty of time to start at 8am. He was extremely well organised and systematically completed the work requested. He was polite and friendly and is a great asset to your company. Would highly recommend him for recognition of his worth.
Lee was very quick at replacing the parts and communicated everything that he did.
I have used Transgas several times now and they are always very professional and thorough. I will be certainly using them in the future. Many thanks
Local context
Rated 5.0, in line with the local average for plumbers in Surbiton Surrey
Across 15 plumbers in Surbiton Surrey, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked May 2026
About
Transgas Services Heating & Plumbing Limited are a trustworthy, reliable and professional company based in Surbiton, Surrey, covering areas that include all...
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Transgas Services Heating & Plumbing Limited before you contact them.
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Common questions about Transgas Services Heating & Plumbing Limited
Is Transgas Services Heating & Plumbing Limited a legitimate business?
Transgas Services Heating & Plumbing Limited has 293 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Transgas Services Heating & Plumbing Limited?
Transgas Services Heating & Plumbing Limited has 293 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Transgas Services Heating & Plumbing Limited's reviews are genuine?
Transgas Services Heating & Plumbing Limited's 293 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Transgas Services Heating & Plumbing Limited qualified and accredited?
We hold 2 independently sourced credentials for Transgas Services Heating & Plumbing Limited, including Gas Safe Register, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.