True Grain Carpentry

I needed a complex roofing job on the main roof abutting my extension. All main roof tiles, battens and felt needed removing, plus two rows from the extension roof, and the lead box gutter at their intersection replaced. Then the whole roof renewed and tiles replaced. On arriving to quote, Dean looked surprisingly young to have the knowledge and experience to be owning, running, supervising and physically working himself for 5* True Grain Carpentry, but his quick understanding of what was needed and his explanation of how he would do the work was very reassuring. He later told me he was actually in his thirties and had been a Which Trusted Trader for some years. Dean's depth of knowledge of many areas of building meant he could turn his hand to anything that was needed. He was clearly proud of his company and only employed good workers alongside him. His own workmanship was meticulous and he cleaned up daily and left the job tidy. When I once commented on how nice it was to see his high standards, he modestly said "I just like things to be right". Dean was unfailingly friendly, pleasant and polite, even when problems emerged - which he dealt with professionally, taking photographs so I understood what was happening and working extra hours to keep to schedule. In this day and age of cowboy builders out to make a quick buck, Dean is just the opposite, quoting a fair price for his high professional standards and taking a real pride in his work.

Dean and his team created fitted wardrobes in our newly extended room. These optimised the limited space perfectly and are modern and stylish. Dean is courteous, helpful, professional and conscientious. He consulted us and kept us updated about progress and timings throughout the work. Dean and Ben take great pride in their work. I would highly recommend them.

I asked Dean to perform a Rolls-Royce standard of work and that is exactly what he did. Dean is a brilliant example of doing things properly. Polite, happy, professional and above all else conscientious. I recommend him without hesitation. The job: to rip out and replace a squeaky floating wooden floor to the very highest standard. A job requiring genuine skill and millimetre accuracy and it was all done in two days; I couldn't be happier.

I would not hesitate in recommending True Grain Carpentry. Exceptional workmanship, close attention to detail and Dean always kept us informed. Polite, courteous and fairly priced too. Reassuring to have found such a good contractor and one that you can rely on 100%. Will certainly use again!

We had a replacement flat roof including additional work to the joists, lead work, new insulation, facias, soffits, and gutters. All work was completed to a very high standard, including additional work to resolve issues that were discovered when the old roof was removed. Work was completed on budget and they even came in on a Sunday to make up lost time due to the weather. Dean and Ben were polite, punctual, and tidy, and kept us informed of the progress at every stage. They exceeded our expectations and we wouldn't hesitate to recommend or use their services again.