“Couldn't be happier, Adrian and Lea offered a fantastic service, called and they were with me within 2 hours, kept me updated before they arrived and when they had looked at the problem. Boiler required a new board which they collected and delivered the next working day. Fitted and working within 30 mins. I even got a phone call after checking if everything working. Would recommend their service to anyone. Thank you both”
Public evidence profile
Trust Plumbing & Heating Care
Trust Score
56out of 100
- Rated 5.0 from 149 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume149
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say43.9 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade149 reviews · 5.0 avg
Highlights
“Our boiler broke during some work going on - I rang Adrian and he was on it straight away and diagnosed the problem. He ordered the part and came as soon as it was in and fixed the problem. What a hero! Totally recommend this company”
“Needed new syphon unit in toilet. Emailed Adrian Saturday morning and got a reply within 15 minutes. Tony the plumber phoned this morning (Monday) and arrived within 30 minutes of the call. Work completed within 1 hour, new syphon unit, new stop valve and pipework, new sealant around waste pipe and toilet bowl secured to floor. Excellent work, superb service and very reasonable price. Which? Trusted Traders came up trumps! Thank you Tony.”
Detailed reviews
These are the individual reviews we hold for Trust Plumbing & Heating Care, including the highlights above. The 149 headline total is the review volume reported across public review sources.
Couldn't be happier, Adrian and Lea offered a fantastic service, called and they were with me within 2 hours, kept me updated before they arrived and when they had looked at the problem. Boiler required a new board which they collected and delivered the next working day. Fitted and working within 30 mins. I even got a phone call after checking if everything working. Would recommend their service to anyone. Thank you both
Our boiler broke during some work going on - I rang Adrian and he was on it straight away and diagnosed the problem. He ordered the part and came as soon as it was in and fixed the problem. What a hero! Totally recommend this company
Needed new syphon unit in toilet. Emailed Adrian Saturday morning and got a reply within 15 minutes. Tony the plumber phoned this morning (Monday) and arrived within 30 minutes of the call. Work completed within 1 hour, new syphon unit, new stop valve and pipework, new sealant around waste pipe and toilet bowl secured to floor. Excellent work, superb service and very reasonable price. Which? Trusted Traders came up trumps! Thank you Tony.
Local context
Rated 5.0, in line with the local average for plumbers in Cheadle
Across 17 plumbers in Cheadle, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“called and they were with me within 2 hours” · Checkatrade, 29 Dec 2025
“Tony the plumber phoned this morning (Monday) and arrived within 30 minutes of the call.” · Checkatrade, 17 Nov 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Cheadle, Cheshire.
Areas served
CheadleCheshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Trust Plumbing & Heating Care before you contact them.
Run Cowboy Checker →Good to know
Common questions about Trust Plumbing & Heating Care
Is Trust Plumbing & Heating Care a legitimate business?
Trust Plumbing & Heating Care has 149 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Trust Plumbing & Heating Care?
Trust Plumbing & Heating Care has 149 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Trust Plumbing & Heating Care's reviews are genuine?
Trust Plumbing & Heating Care's 149 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Trust Plumbing & Heating Care had recent public reviews?
Trust Plumbing & Heating Care has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
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