Trustmark Roofing And Building Limited

Paid the deposit, they then took 2 weeks to get booked in after us chasing which they then never showed up for. Showed up on a random day with no notice. Didn’t finish the job, we had to go into the loft and finish ourselves. Left a complete mess, broken tiles in the gutter and on the floor as well as a pile of tiles on the garage roof. Totally unprofessional, customer service was terrible. Complained with no offer of any resolution. Do not use.

We have been so impressed with the workmanship and customer service of this company. We got quotes from a number of other tradesman in the area to replace our roof but this company were the only ones who presented a realistic and costed plan. The work they completed was extensive but consistently of good quality. We found communication with Rob in particular to be excellent. We are very grateful for the ongoing work they are doing without additional charge. We will 100% use this company again for any future work.

From Chris coming out to quote the job and clearly explaining all the options, to Jack & Gary carrying out the work, & finally Andy coming to sign everything off - the service from Trustmark Roofing & Building has been exceptional. After having my flat roof “fixed” by another business a couple of years ago, only for it to leak again, I was understandably cautious but I didn’t need to be. They did a fantastic job, gave me a 10 year warranty & most importantly earned my trust. Knowledgeable, friendly and reliable from start to finish. I felt completed reassured throughout! Highly recommended!

Contacted for leaking roof, issue was found on initial visit to be flashing around chimney needing replacement. Work was paid for and completed in under a week, bit of communication issue for when specifically the work would start - but very quick, professional and easy to contact. Would recommend

We chose this company based on their reputation on different review sites and we were not disappointed. They were professional and made sure all our concerns were addressed, even though this required multiple visits. Recommended.

Roof repair, chimney breast pointing and new lead flashing fitted, bird spikes fitted.

Pleasant workers who carried out the job with safety in mind. Listened to our needs, willing to adapt to changes as & when needed to result in a job well done. Final visit by management prior to sign off of completed job a positive touch to end on.

It’s rare to find a trade company that is professional nd has respect for their work. I was impressed to find that on completion an inspector comes to ensure that the job has been completed to their high standards. Well done team.