FreeIndex
Passed: Email address is working · Check dated 28 Mar 2026
Check the listed source (opens in new tab)Public evidence profile · Checked July 2026
UGM Garden Services
Review quality
No reviews in 12 months
Trust Score
35out of 100
35 out of 100, with a caution: newest review we found is from August 2018. Weigh that age against the score.
- Rated 5.0 from 14 reviews
Newest review August 2018
How this score is worked out
Rating5.0 / 5
Review volumeLow · 14
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say25.4 of 60
Independent checks2.9 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about UGM Garden Services
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for UGM Garden Services →Public directory notes
7Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
FreeIndex
Cash, Cheque
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Garden Products
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Member since 25 Feb 2010; Reviewed by FreeIndex 17 Apr 2018; Profile last updated 12 Dec 2025
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All customer reviews are verified by email and are automatically checked for authenticity.
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Passed: Reviews checked · Check dated 28 Mar 2026
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Ranked 28 of 350 for UK Landscape Gardeners by the directory
Check the listed source (opens in new tab)Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Source-listed gallery
20 photosPhotos listed on FreeIndex
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Granite paving.
Raised bed, decking and lawn laid
Patio with raised border
Sandstone patio.
Random layout2
Sandstone effect
Decking: Installation and maintenance
Victorian
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Across all 11 reviews on FreeIndex
5 stars11
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- FreeIndex14 reviews · 5.0 avg
Highlights
“General garden maintenance and erecting trellising carried out to the highest specification. I'm thoroughly delighted.”
“Garden work including lawns hedges tree maintenance as well as general maintance of paths etc. Reliable, inexpensive and polite. Work on topiary. Developing very well.”
“Garden work including lawns hedges tree maintenance as well as general maintance of paths etc. Reliable, inexpensive and polite. Work on topiary.Developing very well.”
Detailed reviews
UGM did a wonderful job of decking my very sad looking patio and re-turfing my garden with quality turf and as a result my garden is now one to be proud of. UGM offer a friendly, trustworthy and professional service and I would recommend them to anyone requiring garden services.
I have used UGM several times to cut and maintain our hedge, it has been looking much healthier and always looks great when they have cut it. They also provide good value for money.
I have used UGM several times to cut and maintain our hedge, it has been looking much healthier... They also provide good value for money.
We have used UGM several times for both small and larger jobs We have them unfailingly friendly, helpful courteous and reliable. The quality of their advice and work has been high and their charges reasonable.
UGM provided a reliable service, good quality work at reasonable prices.
Read the other 4 detailed reviews on this pageShow fewer reviews
We had a newly designed patio, path, steps and grassed area based on a picture that I had seen in one of the product catalogues we had been using. I love the final look of the garden, it has given me a space I can enjoy and a place for the children to play safely. I was impressed with the quality of the work and that the finished garden looks just as I had imagined. We will definately use them in future for other work and my parents have also booked them for some work.
I have a long standing contract with UGM and find them professional, reliable and helpful. Their standard of work is excellent, I can thoroughly recommend them.
UGM Garden Service did a wonderful job of clearing my pityful garden and beautifully paving it. I now have an outside space to enjoy this Summer. I have no hesistation in recommending this service.
UGM offer a professional, efficient and friendly service. The prices are very reasonable and work is completed to a very high standard. We have used UGM for about 5 years now and would not dream of going elswhere. An offer of good cup of tea and a slice of cake is always appreciated!
Local context
Rated 5.0, above the local average for landscapers in Cardiff
Across 75 landscapers in Cardiff, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked July 2026
About
UGM Garden Services is a well established business offering low maintenance landscaping, garden clearance and all aspects of garden work from patios to fencing for private and commercial throughout the local area. The company, which can be found in Cardiff, was established in 2003 and has many years experience in the garden trade. UGM are proud of the fact that the quality of work has been recognised by many clients and that they have confidently recommended UGM to others, ensuring steady business growth through word of mouth and genuine referrals. All projects are considered and UGM offer a totally free consultation and quoting service. UGM undertake a wide variety of projects from large, long-established gardens to small, contemporary spaces. Whether the client is looking to create a terrace or decked area for entertainment, a low maintenance urban space or a tranquil retreat with year round colour UGM deliver a result that suits the client's requirements and budget. UGM Garden Services has a growing network of clients, located around Cardiff, including private landlords, industrial sites and several large organisations. The company is owned by Neil Humphreys who has been working in the landscape gardeners trade for many years. Leading the company for a number of years he previously worked for other gardeing and landscaping companies, he is experienced in all aspects of garden services and landscaping. With a small team of enthusiastic trades people, UGM Garden Services has professional, reliable and honest staff that are highly skilled in all aspects of garden maintenance and landscaping. Customer reviews show that the team deliver a good service in a respectful and cooperative manner.
Services they list
Fencing and DeckingLawn MowingTurf Laying
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2003, but the earliest independent source we can find is 2012. Worth asking them about the gap.
They say, established2003FreeIndex lists in business since2010First public review2012
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Get an itemised quote that separates plants and materials, any machinery or skip hire, and labour. A vague 'garden makeover' lump sum hides where the money goes and makes extra charges easy to add later.
Be wary of paying a large sum up front 'for materials'. Agree staged payments against work you can see completed, especially for hard landscaping like patios, decking, paving or driveways.
Tree work and anything near a boundary can be regulated. Protected trees and conservation areas often need permission, and removing a protected tree can be an offence. Confirm what is allowed, and that they carry public-liability insurance, before work starts.
Want an extra legitimacy check? Run the Cowboy Checker on UGM Garden Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about UGM Garden Services
Is UGM Garden Services a legitimate business?
UGM Garden Services has 14 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about UGM Garden Services?
UGM Garden Services has 14 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know UGM Garden Services' reviews are genuine?
UGM Garden Services' 14 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does UGM Garden Services specialise in?
UGM Garden Services lists specialist services including Fencing and Decking, Lawn Mowing, Turf Laying. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has UGM Garden Services been trading?
UGM Garden Services has been reviewed on public sources since 2012.
