“Ashton was clear with his quote from the off. He communicated well and answered questions and messages quickly. He completed the job efficiently and to a very high standard. He was really tidy and we would definitely recommend him.”
Public evidence profile
Urban Floors
No Trust Score yet
- Rated 5.0 from 97 reviews
- 46 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade97 reviews · 5.0 avg
Highlights
“Ash did a great job installing stair runners for me, really happy with the finish and service. He was also efficient and friendly, it’s been a pleasure, thanks Ash”
“Ashley did a great job. Very happy with the quote and finished job. Will hire again”
Detailed reviews
These are the individual reviews we hold for Urban Floors, including the highlights above. The 97 headline total is the review volume reported across public review sources.
Ashton fitted the carpets in my new home, and I couldn’t be happier with the result. This was the second job Ashton has done for me, and on both occasions the workmanship was of the highest standard. He is professional, reliable, and takes real pride in his work. His pricing is also very competitive, which makes the experience even better. I would not hesitate to recommend Ashton and will absolutely be using his services again for any future carpet fitting jobs.
Verified by Checkatrade
Ashton reassured me that I got all the right materials to install our new floor, and was happy to check some things before hand to make sure everything went smoothly on the day of the installation. The result is brilliant, would definitely recommend.
Verified by Checkatrade
Ashton was very quick to reply and easy to arrange the work with. Him and his team completed the work very quickly and did a great job. Will use again.
Verified by Checkatrade
Ashton was fantastic, quick, clean, reasonably priced great work.
Verified by Checkatrade
A great experience. At all points Ashton was communicative, polite, consistent and helpful. He was clear about timings of the appointment and kept to them. The carpet was laid well and he even used some of his own materials to replace our broken ones without extra charge. He took the old carpet away and all the scraps as promised and left it looking very neat. A professional fitter with a great attitude and competitive prices. He laid carpet in a large bedroom and hallway with small steps very well and kept to timings.
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by Checkatrade
Ashton provided a great service from start to finish. Responsive, helpful, value for money and a great end result. Don’t hesitate to use Urban Floors.
I had a great experience with Urban Floors. The carpentry was very good priced, the installation was quick and well organized, and the team was extremely helpful. Thank you so much!
Verified by Checkatrade
Ashton is really professional, reasonably priced, and did a great job laying our laminate floor. He came back a couple of weeks later too on some finishing which we had to purchase afterwards. 10/10 would recommend!
Great service from start to finish! Very responsive and knowledgeable in helping us choose the right quality carpet. On time, efficient, no issues at all, and fair pricing. Couldn’t ask for better service 👍
Verified by Checkatrade
Really great communication, friendly and helpful. Fitting was quick and efficient. Would definitely recommend!
Verified by Checkatrade
Super happy, Ash was excellent to deal with in the lead up, was quick on coming back with any questions I had and great to deal with. Really happy with everything they did on the day, it was fast, good quality work and really nice people - highly recommend
Verified by Checkatrade
Ashton was great, couldn’t have worked out better
Verified by Checkatrade
Ash was great from start to finish. He was clear and fair with his pricing, took the time to visit and show samples, and delivered excellent workmanship with a great final result. On top of that, he’s a genuinely nice person who clearly cares about achieving the best outcome. Couldn’t fault him at all.
Really pleased with the stair runner fitting. The work was done neatly and with care, and the finish looks great. Ashton did a great job and was easy to communicate with throughout. Highly recommend.
Verified by CheckatradeScreed pouring, 3 x vinyl floors and 1 x carpet floor supply and fit
I could not recommend Ashton more highly. He is a DREAM! Had a number of floors which needed sorting. A men’s loo (lots of awkward angles) which he screeded and then laid vinyl, 2 interconnecting rooms to be carpeted (more awkward angles ans corners), a small triangular room which he screeded and laid vinyl and a large triangular room with 2 joins in the vinyl. He has done a BEAUTIFUL job. Very easy to communicate with, an absolute pleasure to meet in person. Always friendly and helpful. I’ve worked with many tradesmen and Ashton is one of the very best. Hire him!!!
Local context
Rated 5.0, above the local average for tilers in Romford
Across 25 tilers in Romford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 96 customer reviews on Checkatrade.
“He communicated well” · Checkatrade, 18 Apr 2026
“He also communicated very well” · Checkatrade, 9 Apr 2026
“arrived promptly.” · Checkatrade, 9 Apr 2026
“He was clear about timings of the appointment and kept to them.” · Checkatrade, 21 Jan 2026
Sources
2 named public sourcesWhere this information comes from
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Review sources
Business and public registers
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About
Carpets / flooring in Romford, Essex.
Services they list
Carpet FittingCarpet Repair / StretchingCarpet SupplierCarpet Supply & FitCarpet TilesFloor ScreedingLaminate FlooringPly BoardingVinyl Floor TilesVinyl Flooring
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
EssexRomford
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
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Common questions about Urban Floors
Is Urban Floors a legitimate business?
Urban Floors has 97 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Urban Floors?
Urban Floors has 97 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Urban Floors' reviews are genuine?
Urban Floors' 97 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Urban Floors had recent public reviews?
Urban Floors has 46 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Urban Floors specialise in?
Urban Floors lists specialist services including Carpet Fitting, Carpet Repair / Stretching, Carpet Supplier, Carpet Supply & Fit, Carpet Tiles, Floor Screeding. If your job is one of these, look for it in their listed services or ask them to confirm for your project.