Public evidence profile
Newest review we found is from May 2024.
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Newest review May 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
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Recurring themes from 24 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “made good and cleared away after themselves.” · Which? Trusted Traders, 8 Jun 2022
“The quality of the door and windows is excellent and are fitted to a high standard.” · Which? Trusted Traders, 6 May 2024
“The replacement conservatory was installed in a professional manner by a very experienced team” · Which? Trusted Traders, 22 Nov 2018
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
W J Richardson Glazing Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 51 years on the register also points to an established business rather than a brand-new one.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Double Glazing and Conservatory installers in West wickham in kent
Double Glazing installers in West Wickham near Bromley in Kent.JPG
Conservatory Erectors, Window Installers & Glaziers
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“We have just had all our windows, doors and porch replaced by this 5* family firm. From start to finish the service provided was excellent and the fitters went out of their way to finish the job to a very high standard meaning no redecoration is needed by us post installation. We liked that their fitters have been with the company for a long time and it showed in their attention to detail. The price was very reasonable too with no hard sell or "special offers"! All in all we would recommend this company without hesitation.”
“We found W J Richardson Glazing Ltd to be really helpful from quote to fitting. They were always very helpful and professional and honest. The work was started and finished on time and their workmen were friendly but professional. Very good workers and made good and cleared away after themselves. The made the process of having new windows fitted a very easy one and i would thoroughly recommend their services.”
“We initially had all our back windows and kitchen door replaced by W J Richardson about four years ago, after visiting the shop to view the products. We were a bit apprehensive as in the past we have had some bad experiences with double glazing installations, but after talking to the family run owners we went ahead and could not have been more pleased. In fact, we then had the front door and windows replaced. Again the quality of the install was amazing where the fitters took time and effort to ensure it was a first class finish. The reason I am writing a review now is we had a slight issue with the backdoor handle and after all this time and to our surprise we had an immediate response and visit to rectify the issue. In these times it goes to show there are still companies like WJ Richardson where pride in the level of customer service provided still matters. Would not hesitate to use the company again, or recommend to others considering replacement doors or windows.”
These are the individual reviews we hold for W J Richardson Glazing Ltd, including the highlights above. The 46 headline total is the review volume reported across public review sources.
We are so pleased with our new front door and surrounding windows that we feel compelled to recommend this family run company. We received excellent help and advice in the showroom without any pressure. On installation day Reece, Cory and Stuart couldnt have been more polite, helpful and respectful of our home. The quality of the door and windows is excellent and are fitted to a high standard. The attention to making good around the new installation is excellent! We highly recommend WJ Richardson Glazing Ltd and their staff!
Very friendly, go the extra mile.
Second time we have used the company and both times have been successful. Work carried out to a high standard and reliable and friendly service.
Picked from the Which? Trusted Traders list, WJ Richardson Glazing is one of six companies I asked to quote for replacement windows. Their friendly and helpful approach was clear from the start when measuring my windows and explaining how a problem window could be successfully replaced despite a pipe passing through the frame (some companies felt this was going to be difficult). My many questions were answered clearly and patiently when I visited their showroom shop to look at demonstration windows. Their quotation was the clearest I received, with each window priced individually, and a total price very similar to the other companies. There was no sales pressure at any stage and it was a pleasure to deal with WJ Richardson Glazing. Just a few weeks after ordering my new windows were installed with the team taking great care to achieve a very neat finish inside and out despite having to work in bitterly cold weather. All went well, including the difficult parts of the job, and I'm very pleased and impressed with the finished result. I'm very happy to recommend WJ Richardson Glazing.
Excellent customer service. Very courteous, helpful staff. The work undertaken (replacement windows and door) was completed to a very high standard. Replaced a broken tile when the old window was taken out - resolved satisfactorily. Aftercare was offered should the need arise. Use this firm with confidence.
The replacement conservatory was installed in a professional manner by a very experienced team who took a great deal of pride in a job well done. The work was very neat and resulted in a product that we are very pleased with and was done at a competitive price. The team were very helpful and nothing was to much trouble. We have since had the three windows in the front of the house replaced and again we could not fault the workmanship. When the team were giving the windows a final clean they noticed that one window had a blemish inside the sealed unit. This was reported back to the office and a replacement window is on its way. A good aftercare service Once again a very professional job carried out by friendly installers. Two great jobs, thank you.
Windows.
In my opinion, this company’s windows are ‘not fit for purpose’ (sub-standard) under the requirements of consumer law (the sale of goods and services Act/s). This company refuses to fulfil its obligation to ‘repair or replace’ the faulty windows they supplied and installed as required by consumer law. (the sale of goods and services Act/s). By its own admission this double-glazing company refuses to cover or include glass under its warranty/guarantee. At the point of sale this company claims to provide within the price a 10 years insurance backed warranty/guarantee but fails to provide one. This company has refused to honour the obligations of its ‘own’ 5 years warranty/guarantee when called to do so. Contrary to their responsibilities under consumer law this company tries to back off any warranty claims to its manufacturers. Contrary to their responsibilities under consumer law this company claims they cannot fulfil their warranty obligations when a manufacturer goes out of business. Unknown to its customers this company installs toughened glass where it is not necessary and by doing so increases the price by approx. 25%.
I have no hesitation in recommending W.J. Richardson Glazing LTD. Great couple of guys who did the work and very knowledgeable about what was required when putting up our conservatory.
Front of house bay windows. Price quoted is price paid. Very professional. Very pleased with final product.
Good communication. Excellent customer service, no fuss. Job done really well. We had building works going on too that impacted on the windows, this caused complications. WJRG made this easy to deal with.
Efficient, excellent work standard. Friendly and tidied up after completion.
We are over the moon with our new windows! Great service from a professional company and I would most certainly recommend them!
Great looking windows and expertly fitted. Friendly and helpful fitters. Will certainly use them again. Superb job!
Very neat and tidy job. Staff excellent and helpful from beginning to end of project.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
Double Glazing Installations & Fittings in West Wickham, Kent Enhance your home today ! W J Richardson Glazing Ltd offer a variety of double-glazing installations, carrying out Double Glazed door and Double Glazed window fitting to the highest of standards in West Wickham, Kent, and surrounding areas. Read over our many testimonials to see what our customers have to say about us. Professional & Reliable Double Glazing near Bromley W J Richardson Glazing Ltd have two teams of permanent fitters who carry out all of our windows, doors, and conservatory installations. Courteous and polite, with many years of experience, our installers are highly trustworthy and only use the finest quality products to guarantee the very best finish. Take advantage of our free no-obligation quotations today. We offer an in-depth survey of the work required, and give you tailored advice. As a family-owned firm, we don’t believe in high pressure sales, and we never subcontract. Windows and Door
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Replacement windows and doors must meet building regulations. FENSA-registered installers are Government-authorised to self-certify and register the work with your council - check they're on the FENSA register.
Check the FENSA registerWant an extra legitimacy check? Run the Cowboy Checker on W J Richardson Glazing Ltd before you contact them.
Run Cowboy Checker →W J Richardson Glazing Ltd has 46 independent public reviews, rated 4.6 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
W J Richardson Glazing Ltd has 46 public reviews, averaging 4.6 out of 5. You can read the individual reviews and where each came from in the reviews section above.
W J Richardson Glazing Ltd's 46 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 1 independently sourced credential for W J Richardson Glazing Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
W J Richardson Glazing Ltd is a registered business on Companies House (company number 01213571), incorporated 22 May 1975, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
W J Richardson Glazing Ltd lists specialist services including Double glazing installation, Sash windows, UPVC Windows, Double glazed units, Double glazing repair, Composite doors. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
