Water Works WSM
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
Highlights
"Bathroom to be be replaced. The work completed was amazing. I would hire again. VERY GOOD JOB- THANK YOU."
"NEW BATHROOM TO BE FITTED"
"Leaking tap in bathroom"
Detailed reviews
Showing the 20 reviews we hold full text for. The 35 headline total is the review volume reported for Water Works WSM across public review sources.
Bathroom to be be replaced. The work completed was amazing. I would hire again. VERY GOOD JOB- THANK YOU.
En-suite tiling project Ok
NEW BATHROOM TO BE FITTED
Leaking tap in bathroom
Urgent: Can't turn on mains water supply Ollie turned up quickly, helped us out of a tight spot, and made a great impression. We've since brought him back for other work, and can recommend him.
Pipes under shower tray have sprung a leak Complete an utter conman. It went from 2000, to 350 to rip out my flootboards to it's not the shower tray, it's the pipes behind the shower and to rip out all the tiles to no it's the shower unit to 350 all in to 250 for labour then the cost of showr units. Guess what I have replace these shower units they are easy to replace and at most an hours work. I asked him to stop and for me to pay for his hour, on my return home I inspected it myself and discover it's the preasure vale that needs replace which just cost a few quid and a few few minutes to replace. What a complete and utter conman. Please dont touch this guy he was rude and theatening when I told him the truth. Answer from tradesperson: This review is complete garbage . Unfortunately this is a customer that is saying anything to avoid paying because after inspection it was a simple fix that apparently he could do . In his job description he claimed the leak was under his shower tray from pipes . And I said unfortunately if it was under his shower tray the tray would have to be removed to access and that would involve removing all tiles and and screen and re tiling costing up to £2000. After analysing the situation and trying to save him a demolition job l I was able to access the tray from the other side of the stud wall by going under the floor . After inspecting the leak was not under the tray due to any pipes . I then inspected the shower and there it was leaking inside the unit causing water to leak in the inside of his walls causing water damage to his ceilings below .I suggested the plan of action of replacing the shower, and said the charge for installation would be £150 + £100 for the leak detection prior Reply edited 28 Jun 2024
Shower replacement
Fit 2 new toilet seats Fast ~Fair~ Will definitely use Oliver again soon
Replace leaking bath mixer tap quick and efficient. good service
New bathroom fixtures
Update my bathroom Ollie, was superb to work with, I could not believe the speed he works at. Bathroom looks fantastic. I went stupidly over budget but that was my fault as Ollie has a keen eye and does make suggestions how to improve things further. So that meant there was a lot of “yea go on then”. My old bathroom looked dated, it’s now pretty darn cool
Complete Bathroom Renovation Olly was friendly, responded quickly to our queries and listened to our ideas and most of the work is to a good standard. However, we found that the communication could have been better. We had to change our working schedules to accommodate the refit (which was estimated to take 2 weeks) which we were fully prepared for, but Olly made this incredibly difficult to do due to the unpredictable nature of his working hours. Olly often didn't turn up when he said he would, worked irregular hours and ended up taking a week longer than he said he would (partly due to unexpected issues). Overall, the experience would have been made easier by more accurate communication. On a separate note, we also came home to 4 large and deep holes on the other side of an adjoining wall when the boarding was installed. Olly was completely unaware of the damage that was caused until we phoned him. That being said, they were plastered well. The plasterer that he brought in was polite, very punctual and neat whilst in comparison, we found Olly to be a bit of a messy worker. Overall we were disappointed by our experience given the 100% rating on Olly's page, but most of the work is to a good standard and has made a big difference to the room. Olly was transparent with his pricing throughout and was keen to offer his expertise and design ideas during the renovation. (Updated on 8 Mar 2024) Answer from tradesperson: Thank you for your response Emily ,I’m sorry you wasn’t 100% happy I wish you could have communicated better with me and told me any issues you felt , as I made you and your partner aware I was going through an unexpected separation with my partner resulting on a stressful and mental health strain on myself but I still made sure I came to work I had 1 day off to come to terms with it and weekends to look after my daughter. the job took a week longer than original time scale given because there was extra jobs added on daily you opted for and underline i
Replace 1-2 toilets (one of them appears to be leaking) I would highly recommend, Oli did a great job at short notice.
New Bathroom to be fitted Oliver did a great job on my bathroom, he gave good advice and suggestions on where I could save on my project. He was clear with his price and ensured that he communicated with me before proceeding with works that were out of scope. He his now fitting my new kitchen. I highly recommend.
Bathroom refit Great work that has given us an amazing room. Really pleased with the outcome looks amazing. Olly helped us put our combined ideas into our bathroom.
Floor tiling Oliver did a great job of tiling my floors in the living room worked really hard nice friendly guy would recommend.
Bathroom extractor fan replacement Great professional! Highly recommended!!!
Bs148eh Ollie was able to do a complete bathroom refub at short notice. He was polite and friendly and really hard working. We had a few issues with the bathroom but nothing that he couldn’t sort out and advise us on.He’s knowledge and an eye for detail and rearranging the bathroom was amazing. We would highly recommend Oille not only for his workmanship but he’s an amazing guy.😊
Replace bath with shower I was very impressed with Ollie on his knowledge and dealing with people.He fitted a shower for me and also toilet. Nothing was too much trouble.It was lovely to be in his company as he makes you feel secure and don’t have to worry about any of the jobs.Thank you Ollie for all you have done it will make such a difference.I would highly recommend him to do a excellent job no matter what. Thank you once again Ollie.
Shower room fitter At short notice after our shower sprung a leak, Olly quoted a price, stripped the complete suite and refitted a larger shower and all new products, including flooring, skirting boards, wall panels, trims, toilet and hand basin. Including new pipe work and drainage. All completed within a week. Great service and very knowledgeable, helping us choose products. Thanks Olly
Every signal, traced to its origin
Review sources
About
Professional Plumber based in Weston-super-Mare, I am dedicated to go above and beyond for my customers. With a positive friendly can do attitude I am a plumber you can trust, with the upmost care and consideration when entering your home. From Full Bathroom installations and tiling , to leak detection and repairs. We cover all your plumbing and heating needs. We also cover any home, garden or driveway improvements from, Skirting, flooring decorating, cleaning, fencing and General maintenance.
How long they've been online
How long they've been online
Online since 2022. Their website domain was first registered in 2022, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
About this business
What to check before you hire
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on Water Works WSM before you contact them.
Run Cowboy Checker →Common questions about Water Works WSM
What do customers say about Water Works WSM?
Water Works WSM has 35 public reviews, averaging 4.6 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Water Works WSM's reviews are genuine?
Water Works WSM's 35 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Water Works WSM been trading?
Water Works WSM's website has been online since 2022, according to the public domain registry — an independent marker of how long they have been established.
