Plumber

Water Works WSM

Weston Super Mare4.6· 35 reviews · 1 independent public source
Trust score
50out of 100
Rating4.6★
Review volume35
Evidence breadth1 independent public source
Profile statusListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Call 07400 126704
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.6out of 5
35 reviews in public evidenceReviewed on public review sources since 2022Most recent review
Customers often mention
  • Friendly & politeMentioned in 27% of reviews we've read
MyBuilder35 reviews · 4.6 avg

Highlights

"Bathroom to be be replaced. The work completed was amazing. I would hire again. VERY GOOD JOB- THANK YOU."

CarolineMyBuilder5.0 rating

"NEW BATHROOM TO BE FITTED"

MyBuilder user from HighbridgeMyBuilder5.0 rating

"Leaking tap in bathroom"

Kathryn TullyMyBuilder5.0 rating

Detailed reviews

Showing the 20 reviews we hold full text for. The 35 headline total is the review volume reported for Water Works WSM across public review sources.

Caroline5.0 / 5 ·

Bathroom to be be replaced. The work completed was amazing. I would hire again. VERY GOOD JOB- THANK YOU.

MyBuilder
Rob Ninnes3.0 / 5 ·

En-suite tiling project Ok

MyBuilder
MyBuilder user from Highbridge5.0 / 5 ·

NEW BATHROOM TO BE FITTED

MyBuilder
Kathryn Tully5.0 / 5 ·

Leaking tap in bathroom

MyBuilder
Kit5.0 / 5 ·

Urgent: Can't turn on mains water supply Ollie turned up quickly, helped us out of a tight spot, and made a great impression. We've since brought him back for other work, and can recommend him.

MyBuilder
Nael1.0 / 5 ·
Answer from tradesperson:

Pipes under shower tray have sprung a leak Complete an utter conman. It went from 2000, to 350 to rip out my flootboards to it's not the shower tray, it's the pipes behind the shower and to rip out all the tiles to no it's the shower unit to 350 all in to 250 for labour then the cost of showr units. Guess what I have replace these shower units they are easy to replace and at most an hours work. I asked him to stop and for me to pay for his hour, on my return home I inspected it myself and discover it's the preasure vale that needs replace which just cost a few quid and a few few minutes to replace. What a complete and utter conman. Please dont touch this guy he was rude and theatening when I told him the truth. Answer from tradesperson: This review is complete garbage . Unfortunately this is a customer that is saying anything to avoid paying because after inspection it was a simple fix that apparently he could do . In his job description he claimed the leak was under his shower tray from pipes . And I said unfortunately if it was under his shower tray the tray would have to be removed to access and that would involve removing all tiles and and screen and re tiling costing up to £2000. After analysing the situation and trying to save him a demolition job l I was able to access the tray from the other side of the stud wall by going under the floor . After inspecting the leak was not under the tray due to any pipes . I then inspected the shower and there it was leaking inside the unit causing water to leak in the inside of his walls causing water damage to his ceilings below .I suggested the plan of action of replacing the shower, and said the charge for installation would be £150 + £100 for the leak detection prior Reply edited 28 Jun 2024

MyBuilder
MyBuilder user from Bristol5.0 / 5 ·

Shower replacement

MyBuilder
Anita5.0 / 5 ·

Fit 2 new toilet seats Fast ~Fair~ Will definitely use Oliver again soon

MyBuilder
Nick5.0 / 5 ·

Replace leaking bath mixer tap quick and efficient. good service

MyBuilder
MyBuilder user from Bristol3.0 / 5 ·

New bathroom fixtures

MyBuilder
neil5.0 / 5 ·

Update my bathroom Ollie, was superb to work with, I could not believe the speed he works at. Bathroom looks fantastic. I went stupidly over budget but that was my fault as Ollie has a keen eye and does make suggestions how to improve things further. So that meant there was a lot of “yea go on then”. My old bathroom looked dated, it’s now pretty darn cool

MyBuilder
emily519333.0 / 5 ·
Answer from tradesperson:

Complete Bathroom Renovation Olly was friendly, responded quickly to our queries and listened to our ideas and most of the work is to a good standard. However, we found that the communication could have been better. We had to change our working schedules to accommodate the refit (which was estimated to take 2 weeks) which we were fully prepared for, but Olly made this incredibly difficult to do due to the unpredictable nature of his working hours. Olly often didn't turn up when he said he would, worked irregular hours and ended up taking a week longer than he said he would (partly due to unexpected issues). Overall, the experience would have been made easier by more accurate communication. On a separate note, we also came home to 4 large and deep holes on the other side of an adjoining wall when the boarding was installed. Olly was completely unaware of the damage that was caused until we phoned him. That being said, they were plastered well. The plasterer that he brought in was polite, very punctual and neat whilst in comparison, we found Olly to be a bit of a messy worker. Overall we were disappointed by our experience given the 100% rating on Olly's page, but most of the work is to a good standard and has made a big difference to the room. Olly was transparent with his pricing throughout and was keen to offer his expertise and design ideas during the renovation. (Updated on 8 Mar 2024) Answer from tradesperson: Thank you for your response Emily ,I’m sorry you wasn’t 100% happy I wish you could have communicated better with me and told me any issues you felt , as I made you and your partner aware I was going through an unexpected separation with my partner resulting on a stressful and mental health strain on myself but I still made sure I came to work I had 1 day off to come to terms with it and weekends to look after my daughter. the job took a week longer than original time scale given because there was extra jobs added on daily you opted for and underline i

MyBuilder
delta185.0 / 5 ·

Replace 1-2 toilets (one of them appears to be leaking) I would highly recommend, Oli did a great job at short notice.

MyBuilder
neyeo5.0 / 5 ·

New Bathroom to be fitted Oliver did a great job on my bathroom, he gave good advice and suggestions on where I could save on my project. He was clear with his price and ensured that he communicated with me before proceeding with works that were out of scope. He his now fitting my new kitchen. I highly recommend.

MyBuilder
philip216765.0 / 5 ·

Bathroom refit Great work that has given us an amazing room. Really pleased with the outcome looks amazing. Olly helped us put our combined ideas into our bathroom.

MyBuilder
emma629575.0 / 5 ·

Floor tiling Oliver did a great job of tiling my floors in the living room worked really hard nice friendly guy would recommend.

MyBuilder
mariana745545.0 / 5 ·

Bathroom extractor fan replacement Great professional! Highly recommended!!!

MyBuilder
moomoo_835.0 / 5 ·

Bs148eh Ollie was able to do a complete bathroom refub at short notice. He was polite and friendly and really hard working. We had a few issues with the bathroom but nothing that he couldn’t sort out and advise us on.He’s knowledge and an eye for detail and rearranging the bathroom was amazing. We would highly recommend Oille not only for his workmanship but he’s an amazing guy.😊

MyBuilder
jenny954205.0 / 5 ·

Replace bath with shower I was very impressed with Ollie on his knowledge and dealing with people.He fitted a shower for me and also toilet. Nothing was too much trouble.It was lovely to be in his company as he makes you feel secure and don’t have to worry about any of the jobs.Thank you Ollie for all you have done it will make such a difference.I would highly recommend him to do a excellent job no matter what. Thank you once again Ollie.

MyBuilder
julian921595.0 / 5 ·

Shower room fitter At short notice after our shower sprung a leak, Olly quoted a price, stripped the complete suite and refitted a larger shower and all new products, including flooring, skirting boards, wall panels, trims, toilet and hand basin. Including new pipe work and drainage. All completed within a week. Great service and very knowledgeable, helping us choose products. Thanks Olly

MyBuilder
Sources

Every signal, traced to its origin

1 named public source

About

Professional Plumber based in Weston-super-Mare, I am dedicated to go above and beyond for my customers. With a positive friendly can do attitude I am a plumber you can trust, with the upmost care and consideration when entering your home. From Full Bathroom installations and tiling , to leak detection and repairs. We cover all your plumbing and heating needs. We also cover any home, garden or driveway improvements from, Skirting, flooring decorating, cleaning, fencing and General maintenance.

How long they've been online
From their own website

How long they've been online

Online since 2022. Their website domain was first registered in 2022, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).

Independent checks

About this business

How long they've really been tradingIndependent sources agree they've been operating since at least 2022 — that's 4 years, confirmed across 2 separate sources.
Website online since2022First public review2022
Check them yourself

What to check before you hire

Worth checking yourself
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself

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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Water Works WSM

What do customers say about Water Works WSM?

Water Works WSM has 35 public reviews, averaging 4.6 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Water Works WSM's reviews are genuine?

Water Works WSM's 35 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

How long has Water Works WSM been trading?

Water Works WSM's website has been online since 2022, according to the public domain registry — an independent marker of how long they have been established.