“kept in communication throughout the work” · TrustATrader, 6 Mar 2026
“Great communication throughout - friendly, reliable and efficient.” · TrustATrader, 19 Dec 2025
“Thorough communication, fast worker.” · TrustATrader, 18 Aug 2024
Public evidence profile · Checked June 2026
Waterboy Plumbing Ltd
Credentials & registries
TrustATrader Approved
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader. Analysis updated 8 Aug 2026.
Customers who keep coming back: “Rich has fitted a new en suite & a bathroom refit for me now.” · TrustATrader, 22 Oct 2021
Customers mention transparent pricing: “Pricing is clear from the outset and also reasonable.” · TrustATrader, 6 Jun 2023
Respectful and tidy in your home: “He took the time to tidy up each day and was respectful of the rest of the house” · TrustATrader, 19 Aug 2025
“did a fantastic job” · TrustATrader, 6 Mar 2026
“Waterboy Plumbing have done a fantastic job refitting our family bathroom.” · TrustATrader, 19 Dec 2025
“We were very impressed with the quality of the job carried out from start to finish.” · TrustATrader, 25 Jan 2024
“Rich arrived exactly when he said he would” · TrustATrader, 6 Mar 2026
“Rich arrived on specified time and date” · TrustATrader, 30 Oct 2025
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader checks
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance listed on TrustATrader:
- Source-listed cover: AXA; verified 5 Mar 2026
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Public directory notes
1Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
6-year member
Check the listed source (opens in new tab)Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader58 reviews · 5.0 avg
Highlights
“Quality work. Reliable. Excellent all round service.”
“Rich serviced my boiler and also fitted a new pressure gauge. I found him to be personable, professional and reliable. If you’re looking for plumbing, boiler service etc. I’d recommend him highly.”
“Rich worked hard in the extreme heat of the heatwave. He was polite, professional and very clean and tidy. I would definitely recommend him.”
Detailed reviews
Dealing with Rich (Waterboy plumbing) was a pleasure. What is rare for some trades is Rich arrived exactly when he said he would, did a fantastic job and kept in communication throughout the work. Rich also sent pictures daily so we could see the progress. I would highly recommend Waterboy plumbing Thank you
Amazing job done ! Would definitely recommend.
Friendly, experienced and very professional. Richard is a brilliant guy, helped us out when another contractor messed up a job. No fuss, came to view next day, quick quote and on schedule repair. You won’t beat that for service. Would highly recommend to anyone, family or friends. C.J from Loughborough
Rich did an amazing job creating our dream bathroom! Would highly recommend to anyone
Waterboy Plumbing have done a fantastic job refitting our family bathroom. Many thanks for a high quality job at a competitive price! Great communication throughout - friendly, reliable and efficient. Worked hard and completed in the agreed timescales. Very clean and tidy - work was completed with minimal impact and water was only turned off for occasional short periods which were flagged in advance. Helpful initial design advice and we agreed project scope and price estimate. We then sourced and purchased all the main items and Waterboy supplied everything else, which all worked perfectly. Would highly recommend Waterboy Plumbing and we have another project lined up with them soon!
Read the other 7 detailed reviews on this pageShow fewer reviews
Rich has done an excellent job on our clock room toilet (no pics as yet as it’s screened up for painting) We can’t rate him highly enough, punctual, friendly, open to a change to the plan, I can go on, we have had some plumbers in the past and Rich is without doubt the best (mentioning no names), we have already booked him to do other works in the house in the New Year to make good the others did, One thing I would say is, get in quick as he is booked up well in advance which is a testament to his work ethic. As I say you cannot go wrong booking him.
Excellent service. Rich arrived on specified time and date , diagnosed issue and completed work promptly. No issues since, boiler working like a charm! Many thanks 😊
Richard and Mitch were polite hard working and the bathroom looks amazing
Rich was great to deal with, really decent and trustworthy, he was happy to explain things, arrived on time, charged the price quoted with no hidden extras, and did a fantastic job fitting the shower with everything finished to a high standard. He took the time to tidy up each day and was respectful of the rest of the house, which I really appreciated. Wouldn’t hesitate to recommend him and will definitely use again in the future.
Cannot fault Rich or the work he did. Refitted a bathroom for us and then replaced 2 radiators and made good the the central heating system. Top bloke and completely trustworthy.
Such a good quality job and such a nice man. Really pleased with the prompt service particularly as the work was for my elderly father in law
Very good job undertaken by Richard. He completed the work efficiently and thr finished job looks great. Highly recommend.
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Local context
Rated 5.0, in line with the local average for plumbers in Wigston
Across 12 plumbers in Wigston, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked June 2026
About
Waterboy Plumbing Ltd has been vetted and approved by TrustATrader. Covering Leicester, Loughbough, Coalville , Leicestershire, Rugby & Warwickshire,
Services they list
Underfloor heating installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Facebook (opens in new tab)
- Experience they state: 15 years
- Areas served: Leicester, Leicestershire, Blaby, Whetstone, Oadby, Narborough, Great Glen, Loughborough
- Services stated: Underfloor heating installation
- Brands they work with: Baxi, Ideal, Vaillant
- Good to know: Free quotes · Fixed pricing · Design service
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Vaillant Advance Installer · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Completed work
105 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Waterboy Plumbing Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Steadily reviewed9 reviews in the last 12 months, in line with their long-term review pace of about 7 a year.
How long they've really been tradingOperating since at least 2018 (8 years), according to an independent source, not just their own word.
First public review2018Website online since2018
Good to know
Common questions about Waterboy Plumbing Ltd
Is Waterboy Plumbing Ltd a legitimate business?
Waterboy Plumbing Ltd has 58 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Waterboy Plumbing Ltd?
Waterboy Plumbing Ltd has 58 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Waterboy Plumbing Ltd's reviews are genuine?
Waterboy Plumbing Ltd's 58 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Waterboy Plumbing Ltd had recent public reviews?
Waterboy Plumbing Ltd has 9 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does Waterboy Plumbing Ltd turn up to appointments?
TrustATrader's logs show no missed appointments for Waterboy Plumbing Ltd in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is Waterboy Plumbing Ltd qualified and accredited?
We hold 1 independently sourced credential for Waterboy Plumbing Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What does Waterboy Plumbing Ltd specialise in?
Waterboy Plumbing Ltd lists specialist services including Underfloor heating installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Waterboy Plumbing Ltd cover?
They state on their own website that they cover Leicester, Leicestershire, Blaby, Whetstone, Oadby, Narborough, Great Glen, Loughborough. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.