- Source checked
- 18 Mar 2026
Public evidence profile · Checked March 2026
Waterworks Plumbing & Heating Services
Credentials & registries
3 credentials shown
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
- Source checked
- 18 Mar 2026
Reviews · public evidence
What customers say
These review totals are published independently on the named public source below, not testimonials this business chose to show. We show the aggregate rating, review volume, and source attribution we hold so you can weigh the evidence yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.8
Communication4.8
Quality of work4.7
Where these reviews are published
- Checkatrade162 reviews · 5.0 avg
Local context
Rated 5.0, above the local average for plumbers in West Malling
Across 9 plumbers in West Malling, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked March 2026
About
Bathrooms in West Malling, Kent.
Services they list
Bathroom FitterGeneral PlumbingWet Rooms
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
KentWest Malling
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Waterworks Plumbing & Heating Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Waterworks Plumbing & Heating Services
Is Waterworks Plumbing & Heating Services a legitimate business?
Waterworks Plumbing & Heating Services has 162 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Waterworks Plumbing & Heating Services?
Waterworks Plumbing & Heating Services has 162 public reviews, averaging 5 out of 5. The reviews section shows the aggregate rating, review volume, and review source information we hold.
How is Waterworks Plumbing & Heating Services rated on reliability and quality?
On Checkatrade, customers rate Waterworks Plumbing & Heating Services by category: Reliability 4.8 out of 5, Communication 4.8 out of 5, Quality of work 4.7 out of 5. These are per-category scores from real published reviews. They show where Waterworks Plumbing & Heating Services is strongest, not just the overall average.
How do I know Waterworks Plumbing & Heating Services' reviews are genuine?
Waterworks Plumbing & Heating Services' 162 public reviews come from a named public review source. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show the review source information and aggregate rating we hold rather than selling rankings, so you can weigh the evidence for yourself.
Is Waterworks Plumbing & Heating Services qualified and accredited?
We hold 3 independently sourced credentials for Waterworks Plumbing & Heating Services, including City & Guilds Qualified - Level 2, City & Guilds Qualified - Level 3, City and Guilds. Each is attributed to the body that issued it in the credentials section. For example, City & Guilds Qualified - Level 2 is City & Guilds: a long-established UK awarding body whose qualifications certify a tradesperson trained to a recognised vocational standard.
What does Waterworks Plumbing & Heating Services specialise in?
Waterworks Plumbing & Heating Services lists specialist services including Bathroom Fitter, General Plumbing, Wet Rooms. If your job is one of these, look for it in their listed services or ask them to confirm for your project.