- Source checked
- 26 Jun 2026
Public evidence profile
Waterworx Plumbing And Heating Services Ltd
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.9 from 574 reviews
- 73 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader574 reviews · 4.9 avg
Highlights
“I had a shower issue which required investigating, Waterworx were excellent from initial contact through to repair, the office staff were efficient and informed, the time it took them to book me in and attend was very quick and the guys that came to do the work were professional. The repair was quick and nothing was done that didn’t need doing. I couldn’t recommend Waterworx more.”
“Brilliant service, good contact and within 24 hours I have a working shower. Cannot recommend highly enough.”
“Brilliant service from first contact. I had my boiler serviced and a gas safety certificate check, all completed promptly and professionally. The heating engineer was friendly and efficient. Extraordinary value for money and I will be using this company in future for any heating or plumbing needs.”
Detailed reviews
Superb service from Waterworx. We have an old boiler which stopped working. We assumed a new boiler would be required, but a simple fix was all that was required. An honest trader who turned up promptly, was smart and left no mess. No hesitation in recommending them and will certainly be using them again should the need arise
Reliable, friendly, professional and always easy to reach in emergencies – that is my experience of Waterworx over the past 10 years, and why I will continue to use them. Kay Powell
Waterworks were a fantastic company to work with from start to finish. We had an old boiler replaced and moved to a more convenient position. The plumbers were polite and courteous. They kept us informed every step of the way, with clear advice and guidance on what was suitable for us. They cleaned up after the work on both days. We are so glad we found this company and will definitely use them for our future plumbing needs.
My tenant phoned in a leak yesterday afternoon. A couple of hours later, Waterworx arrived to save the day. Thanks.
Ian did a great job. He identified the problem and did the repair in a quick and very professional maner. He knows his trade and in a professional and friendly manner. Five star. Thanks
Read the other 4 detailed reviews on this pageShow fewer reviews
Waterworx has been my go-to plumbing and annual gas check for several years now and will continue to be so. Excellent work as always.
Could not speak highly enough of the Waterworx team Needed a new cold water tank for our roof space, not only did they come back to us within 10 minutes of contact but immediately set up a home visit to assess for the Work The visit happened within one working day and we were presented with a range of options with no pressure tactics in regards to our choice. The company use an online portal system to provide their quotes and you can then accept digitally available online. The work itself was arranged within four days of the emergency. Can’t speak highly enough of Gareth who carried out the work., kept me informed of every stage, was happy to answer all questions and it was a real pleasure to have him in our home as he was both clean and efficient in carrying out the work. Great trade quality.. Would highly recommend waterworx and when we make a decision to do a full overhaul of our central heating system, they will be the first person I will contact. Five star service ⭐️
It is rare to find a company that is if high quality , competitive and genuinely nice. I would thoroughly recommend them
Great professional and helpful service from several WaterWorx engineers when we had problems with our boiler. They worked with us to work out the issues and install a new boiler quickly. Amazing customer care from the whole team. Thank You.
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Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
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About
Waterworx Plumbing And Heating Services Ltd has been vetted and approved by TrustATrader. Covering Royston, Cambridge, Baldock, Harston, Buntingford, Duxford, Sawston, Melbourn, Meldreth, Shelford, Bassingbourn, Biggleswade and all surrounding areas within a 50 mile radius
Services they list
EV charger installationHeat pump installationAir conditioning installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24 Hour Call-out Service
- Services stated: EV charger installation · Heat pump installation · Air conditioning installation
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- NAPIT · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Completed work
46 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Waterworx Plumbing And Heating Services Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Review pace is higher than usual73 reviews in the last 12 months, above their long-term review pace of about 36 a year. A sign their public feedback is current.
How long they've really been tradingOperating since at least 2011 (15 years), according to an independent source, not just their own word.
First public review2011Website online since2016
Good to know
Common questions about Waterworx Plumbing And Heating Services Ltd
Is Waterworx Plumbing And Heating Services Ltd available for emergencies?
They advertise 24 Hour Call-out Service availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Waterworx Plumbing And Heating Services Ltd a legitimate business?
Waterworx Plumbing And Heating Services Ltd has 574 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Waterworx Plumbing And Heating Services Ltd?
Waterworx Plumbing And Heating Services Ltd has 574 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Waterworx Plumbing And Heating Services Ltd's reviews are genuine?
Waterworx Plumbing And Heating Services Ltd's 574 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Waterworx Plumbing And Heating Services Ltd had recent public reviews?
Waterworx Plumbing And Heating Services Ltd has 73 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Waterworx Plumbing And Heating Services Ltd qualified and accredited?
We hold 1 independently sourced credential for Waterworx Plumbing And Heating Services Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What does Waterworx Plumbing And Heating Services Ltd specialise in?
Waterworx Plumbing And Heating Services Ltd lists specialist services including EV charger installation, Heat pump installation, Air conditioning installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.