Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
44 reviews in public evidence8 reviews in the last 12 monthsMost recent review
Customers often mention
Friendly & politeMentioned in 40% of reviews we've read
PunctualMentioned in 28% of reviews we've read
Where these reviews are published
Which? Trusted Traders44 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Welwyn Garden Alarms Ltd, including the highlights above. The 44 headline total is the review volume reported across public review sources.
Customer in Hertfordshire
Customer recommends this business
Engineer Service Visit
Had our alarm fitted and maintained Welwyn Garden Alarms for a number of years now, and the recent battery service visit was quickly organised to our timescales and carried out out promptly and professionally by their engineer. Excellent Service.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Professional service
Having had a monitored home alarm for over 30 years, during that time the initial company who installed the alarm was taken over, then the taken over company was taken over, then another multinational company ended up taking over, during this time the quality of service diminished leading me to contact Welwyn Garden Alarms, I initially spoke to Peter the owner some 3 years ago and can highly recommend his company
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Knowledgable, friendly and efficient
Having moved house into a property with an unfamiliar system, we reached out to have it serviced. The engineer was patient, knowledgable and happy to run through everything as many times as we needed in order to be comfortable, we understood every detail and sensor. A follow-up made us feel in good hands, and an accidental triggering resulted in a near immediate contact call. Superb service all round from Welwyn Garden Alarms Ltd
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
A job done well.
A very quick initial response - had to chase for a follow up but once in the “system” response times were good. Day of change over (from an existing service supplier) was completely without drama. The technician Taylor knew what he was doing, was very respectful of my home and I barley knew he was there (a good thing). Whilst not the cheapest they are competitively priced.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Engineer visit
The engineer arrived in the allocated timeframe, was very efficient and prompt in dealing with the annual servicing of the alarm system, was courteous and polite and left everything clean and tidy.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
Excellent, trustworthy, friendly service.
I have a burglar alarm which is serviced annually. I have been a customer for many years. Recently, we had a new window fitted. Welwyn Garden Alarms arranged placement of a new alarm to that window the following day. It was easy to arrange. The staff are always friendly, trustworthy and professional. There is continuity with both office and engineering staff with the company which is reassuring.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
House Alarm Annual Service
Having used Sentry Alarms and then Welwyn Garden Alarms for almost 20 years, I have always found the people friendly and very easy to contact, and they always arrive on time. Our alarm system only occasionally needs a new battery, and once a new scanner, and all at a very reasonable price.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Welwyn Garden Alarms the best in the business in the Herts area
We had an 18-month delay to our house refurb project, and from the first estimate, from Welwyn Garden Alarms, to installation, Peter and the team from WGA were always there to answer our questions. In the event after commissioning, there was a lingering issue with the internal wifi connection, and it was decided to install a hard wire. Job done, system working perfectly, and we always recommend WGA to anyone who asks.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Very pleased
I used Welwyn Garden Alarms limited for the first time to service my house alarm system. I found the company very professional, and the engineer was personable. Helpful and respected my property. Would highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cambridgeshire
Customer recommends this business
Friendly and professional engineer - excellent job
Welwyn Garden Alarms have been looking after our alarms for over 20 years. It is a well run, professional business. The service is always first class, and the staff - from the top down - friendly and personable. To coin a phrase - thoroughly recommended.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Good company to deal with
I had my alarm installed by Welwyn Garden Alarms almost 20 years ago and they have looked after it ever since - Upgraded to internet/WiFi from fixed line a few years back. Had it serviced today, technician turned up as advised, completed service and App reinstated - Very happy 😃😃😃
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Great service all round
Have been a customer for 25+ years. Service has always been very good and personal. Generally it’s the same team members and engineers. Always very helpful and never had a problem with service in all those years. Alarm and CCTV have been very reliable. Any issues (of which there have been hardly any) have always been dealt with promptly. I have always managed to get service appointments easily to fit in with my schedule. I have another property with a different large alarm co. A completely different experience all round. Not a patch on Welwyn Garden Alarms. Wish I could use them for both!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Professional, friendly & efficient.
I have been a client of Welwyn Garden Alarms for over a decade. In that time I've had sterling service and support, from friendly and courteous staff. I have recommended them to family & friends, some of whom are now happy clients.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
No Problem
Scheduled service. Technician phoned ahead and arrived promptly and first call of the day. Courteous and competent. Everything completed and no problems. Follow-up documents arrived on the same day. Hopefully no further needs until next year!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Hertfordshire
Customer recommends this business
First Class
So easy from start to finish. The quote was fast and competitive. Communication was excellent. Fitting was fast and unobtrusive. Couldn't be more pleased and I highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent Company
Have used this company for 20 years plus Still receiving great service and support. Have used their services for my own home plus my business premises. Good our fashion service , keep up the good work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Good service
I have been using Welwyn Garden Alarms for several years now and always had a good service. The engineer always arrives at the scheduled time and is courteous. He works efficiently and completes the maintenance check of our alarm system with no fuss. It is good to use a local company
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent Service
We have used Welwyn Garden Alarms over many years and always received an excellent service. The whole process from booking, to visit and invoicing is efficient and professional with their engineers punctual, knowledgeable and courteous. Many thanks!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Longstanding good service
We are longstanding residential customers of WG Alarms, now across 3 different properties, over 30 years: each time we moved home, they were one of our first calls. They've never let us down in all that time and are always available to get issues resolved
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent service
Welwyn Alarms installed my alarm and have maintained it for three years. The staff, both office staff and engineers, have always been most helpful and efficient. I would not hesitate to recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for electricians in Hatfield
Across 10 electricians in Hatfield, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
03
From customer reviews
What customers consistently say
Recurring themes from 27 customer reviews on Which? Trusted Traders.
Reliable and punctualQuoted from 3 reviews
“they always arrive on time.” · Which? Trusted Traders, 30 Oct 2025
“Technician phoned ahead and arrived promptly” · Which? Trusted Traders, 7 Mar 2025
“The engineer always arrives at the scheduled time” · Which? Trusted Traders, 13 Feb 2025
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8:30am–5pm
04
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Established in 1985 Welwyn Garden Alarms Ltd are a NSI (NACOSS) Gold security installer. Our objective throughout 30 years of trading is to provide high quality reliable systems with a dedication to customer service. Driven by our reputation, 95% of our business leads come from recommendations from existing satisfied clients. We are proud of our reputation and continually strive to meet the demands of our clients through an active customer care program with any feedback gratefully received. If you would like to visit us to view equipment, receive a demonstration or discuss system requirements we will be only too happy to accommodate you. Products and services include: - Intruder Alarms - Fire Alarms - Access Control - CCTV - Automated Gates - Integrated Systems - Electrical Installation - Fire Extinguishers - Emergency Lighting To see full details of what we can do for you please go to our website.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
✓
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
✓
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on Welwyn Garden Alarms Ltd before you contact them.
Is Welwyn Garden Alarms Ltd a legitimate business?
Welwyn Garden Alarms Ltd has 44 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Welwyn Garden Alarms Ltd?
Welwyn Garden Alarms Ltd has 44 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Welwyn Garden Alarms Ltd's reviews are genuine?
Welwyn Garden Alarms Ltd's 44 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Welwyn Garden Alarms Ltd had recent public reviews?
Welwyn Garden Alarms Ltd has 8 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Welwyn Garden Alarms Ltd qualified and accredited?
We hold 1 independently sourced credential for Welwyn Garden Alarms Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Welwyn Garden Alarms Ltd insured?
They state on their own website that insurance approved. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Welwyn Garden Alarms Ltd guarantee their work?
They state on their own website that guaranteed for one year. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Welwyn Garden Alarms Ltd specialise in?
Welwyn Garden Alarms Ltd lists specialist services including Alarm installation, CCTV installation, Access control, Door entry systems, Electric gates, fire alarm installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Welwyn Garden Alarms Ltd cover?
They state on their own website that they cover Hertfordshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured