- Source checked
- 25 Jun 2026
Public evidence profile · Checked June 2026
Will Cresswell Building and Maintenance
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Trust Score
40out of 100
How this score is worked out
Rating5.0 / 5
Review volumeLow · 8
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say23.6 of 60
Independent checks7.8 of 30
Track record9 of 10
See the independent checks
- Licences and credentials0.8 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Will Cresswell Building and Maintenance
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesWhich? Trusted TraderSee detail →
See the full verification checklist for Will Cresswell Building and Maintenance →Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Source-listed gallery
1 photoPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
5 stars8
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Which? Trusted Traders8 reviews · 5.0 avg
Highlights
“I needed an old gas fire replaced and have been struggling for years to find someone qualified to take the job on. Turned out it was a much bigger job than expected, but Will persevered all the way through and did an excellent job I'm absolutely delighted with. Good price too & Will went out of his way to come out at weekends to make sure I had heating for Christmas. Very fair price, excellent service 100% recommend.”
“We used Will to install two new hot water tanks, but while awaiting the appointment our boiler heat exchanger cracked, so Will came and install a new boiler and two large new hot water tanks. No mess, no fuss, and even had to climb on the roof to fit a new vent pipe for it. Job completed on-time, which matters to our small B&B!”
“For the last 8/9 years Will has serviced our old (pre 2003) boiler annually, understanding our reluctance to replace it unless necessary. In addition he attended to repair various valves, pumps, thermostats and taps at short notice to keep the property warm and running. He was always contactable, responsive and provided his expertise at a very reasonable rate. In short every box can be ticked but I particularly want to praise his communication skills. Will's ability to explain his work to the non-technically minded with patience is outstanding. Not just to me and family members but a long line of carers as well. We are moving out of the area but warmly recommend Will Cresswell.”
Detailed reviews
I phoned Will with a small, but fiddly job fixing a faulty toilet syphon in an inconsiderately-tiled integrated unit with very poor access. To be honest, this job must have been more hassle than it's worth, but Will sorted it for the original reasonable price, despite having to make a couple of visits either side of a trip to his local plumber's merchants to practice changing the faulty part so he could make the repair blind inside the system due to inconsiderate tiling (not his!) blocking the access needed to take it out. Will was easy to reach, communicated well with my tenants to arrange his visits and got the job done with minimum fuss.
In July of last year we used this company for a large project to include new bathroom, new roof, central heating, rewiring, and new drains. From the companty we dealt with Will who carried out the work and he was extremely reliable and punctual, and an absolute pleasure to do business with.
2 weeks or so ago Will Cresswell renewed all of the electrics in the bottom of the house, and garden lighting absolutely perfectly. He is professional, knowledgeable and friendly and I certainly recommend his services.
Local context
Rated 5.0, in line with the local average for builders in Hastings
Across 19 builders in Hastings, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
Boiler and central heating specialists Boiler changes Boiler cleaning, servicing & repair Boiler installations Boiler replacements Central heating installation Central heating repairs Central heating services Gas boilers Gas safety checks and certificate Bathroom plumbing Kitchen plumbing Hot water plumbing Plumbers Emergency plumbing services Unvented cylinder installation and maintenance Water softener installation and maintenance Boiler, central heating and gas engineers Boiler installation Boiler repair Boiler servicing Gas cooker installation Gas emergencies Gas fire repair and servicing Gas safety testing and inspection Radiators and central heating Builders Building services Extensions Garage conversions Loft conversions Plastering Porches Painters and decorators Interior decorating Painting contractors Wallpapering Exterior decorating More Services
Services they list
Emergency plumbing servicesUnvented cylinder installation and maintenanceWater softener installation and maintenanceBoiler installationBoiler repairBoiler servicingGas cooker installationGas emergenciesGas fire repair and servicingGas safety testing and inspectionRadiators and central heatingBuilding services
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
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Common questions about Will Cresswell Building and Maintenance
Is Will Cresswell Building and Maintenance a legitimate business?
Will Cresswell Building and Maintenance has 8 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Will Cresswell Building and Maintenance?
Will Cresswell Building and Maintenance has 8 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Will Cresswell Building and Maintenance's reviews are genuine?
Will Cresswell Building and Maintenance's 8 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Will Cresswell Building and Maintenance qualified and accredited?
We hold 1 independently sourced credential for Will Cresswell Building and Maintenance, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Will Cresswell Building and Maintenance specialise in?
Will Cresswell Building and Maintenance lists specialist services including Emergency plumbing services, Unvented cylinder installation and maintenance, Water softener installation and maintenance, Boiler installation, Boiler repair, Boiler servicing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Will Cresswell Building and Maintenance been trading?
Will Cresswell Building and Maintenance has been reviewed on public sources since 2014.