“Excellent communication. Great standard of work. Trustworthy and reliable. Fixed very bad installation by someone else which caused major damage. En-suite look excellent thank you. Steve & Jay did a excellent job”
Public evidence profile
Willow Plumbing Services
Emergency callout
Plumber
No Trust Score yet
- Rated 5.0 from 142 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Willow Plumbing Services
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
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Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade142 reviews · 5.0 avg
Highlights
“I called the company on Monday morning regarding my faulty shower. Steve came that afternoon and assessed what was needed and provided a quote later that day, I accepted this and he returned the following day and carried out the work. I was absolutely delighted with the speed and efficiency of the company and will certainly recommend them to others.”
“Steve is polite and professional as well as being knowledgeable. He is thorough and explains everything that he is doing. Efficient and tidy.”
Detailed reviews
These are the individual reviews we hold for Willow Plumbing Services, including the highlights above. The 142 headline total is the review volume reported across public review sources.
Excellent communication. Great standard of work. Trustworthy and reliable. Fixed very bad installation by someone else which caused major damage. En-suite look excellent thank you. Steve & Jay did a excellent job
I called the company on Monday morning regarding my faulty shower. Steve came that afternoon and assessed what was needed and provided a quote later that day, I accepted this and he returned the following day and carried out the work. I was absolutely delighted with the speed and efficiency of the company and will certainly recommend them to others.
Steve is polite and professional as well as being knowledgeable. He is thorough and explains everything that he is doing. Efficient and tidy.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Henfield, West Sussex.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HenfieldWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Willow Plumbing Services before you contact them.
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About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Willow Plumbing Services
Is Willow Plumbing Services a legitimate business?
Willow Plumbing Services has 142 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Willow Plumbing Services?
Willow Plumbing Services has 142 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Willow Plumbing Services' reviews are genuine?
Willow Plumbing Services' 142 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Willow Plumbing Services had recent public reviews?
Willow Plumbing Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Willow Plumbing Services specialise in?
Willow Plumbing Services lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.