“James, came out and diagnosed the issue with the swimming pool shower. He then came out on a Sunday and fixed it as this was the only day we were not trading. went above and beyond. Thank you”
Public evidence profile · Checked March 2026
Willow Services (Plg & Htg) Ltd
Emergency callout
Central Heating Repair, Plumber
Trust Score
56out of 100
- Rated 5.0 from 139 reviews
- Reviewed 9 months ago
How this score is worked out
Rating5.0 / 5
Review volume139
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say43.4 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Willow Services (Plg & Htg) Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Willow Services (Plg & Htg) Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade139 reviews · 5.0 avg
Highlights
“We recently had a new boiler fitted by one of the Willow Team, work is superb, and very efficient, friendly and thorough. Communication throughout the job was excellent. The quality of work is of a very high standard, and overall absolutely delighted! I would highly recommend Willow Services for any heating or plumbing work required!”
“Wonderful company, James is very knowledgeable and a genuinely nice guy. He has been back to our property several times for other jobs.”
Detailed reviews
These are the individual reviews we hold for Willow Services (Plg & Htg) Ltd, including the highlights above. The 139 headline total is the review volume reported across public review sources.
James, came out and diagnosed the issue with the swimming pool shower. He then came out on a Sunday and fixed it as this was the only day we were not trading. went above and beyond. Thank you
We recently had a new boiler fitted by one of the Willow Team, work is superb, and very efficient, friendly and thorough. Communication throughout the job was excellent. The quality of work is of a very high standard, and overall absolutely delighted! I would highly recommend Willow Services for any heating or plumbing work required!
Wonderful company, James is very knowledgeable and a genuinely nice guy. He has been back to our property several times for other jobs.
Local context
Rated 5.0, above the local average for plumbers in Peterborough
Across 99 plumbers in Peterborough, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
Central heating in Peterborough, Cambridgeshire.
Services they list
Air Source Heat Pump Installation - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General Plumbing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
CambridgeshirePeterborough
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Willow Services (Plg & Htg) Ltd before you contact them.
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Common questions about Willow Services (Plg & Htg) Ltd
Is Willow Services (Plg & Htg) Ltd a legitimate business?
Willow Services (Plg & Htg) Ltd has 139 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Willow Services (Plg & Htg) Ltd?
Willow Services (Plg & Htg) Ltd has 139 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Willow Services (Plg & Htg) Ltd's reviews are genuine?
Willow Services (Plg & Htg) Ltd's 139 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Willow Services (Plg & Htg) Ltd specialise in?
Willow Services (Plg & Htg) Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.