“They both look fantastic and they have been completed to a really high standard.” · Checkatrade, 10 Mar 2026
“The team renovated an old bathroom to my wife's specific design and it looks fabulous.” · Checkatrade, 14 Nov 2025
Public evidence profile
Willowserve Limited
Companies House
Active incorporated business
No Trust Score yet
- Rated 5.0 from 346 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Willowserve Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Willowserve Limited →From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Companies House registration
ActiveActive incorporated business
Willowserve Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameWillowserve Limited
Company number02672775
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2017)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 35 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade346 reviews · 5.0 avg
Highlights
“We have had a shower room and bathroom fitted by willowserve and we couldn't be happier with the results. They both look fantastic and they have been completed to a really high standard. The guys were all really friendly, professional, respectful and tidy. We wouldn't hesitate in using them again.”
“After calling first thing this morning in regards to my elderly brother's heating issues, they were very quick to respond and sort out the problem. Very impressed and will recommend to anybody for their quick and efficient service.”
“I think Willowserve work very hard to dispel the myth about fly-by-night builders that has held sway for many years now. Their staff are all polite, professional, and very personable. They arrive when they say they will. Another important point is that they deal with the almost inevitable issues that arise in any building project by delivering a solution and not presenting the client with a problem. The team renovated an old bathroom to my wife's specific design and it looks fabulous. Willowserve provide a one-stop shop for all your building needs and I cannot recommend them more highly.”
Detailed reviews
These are the individual reviews we hold for Willowserve Limited, including the highlights above. The 346 headline total is the review volume reported across public review sources.
We have had a shower room and bathroom fitted by willowserve and we couldn't be happier with the results. They both look fantastic and they have been completed to a really high standard. The guys were all really friendly, professional, respectful and tidy. We wouldn't hesitate in using them again.
After calling first thing this morning in regards to my elderly brother's heating issues, they were very quick to respond and sort out the problem. Very impressed and will recommend to anybody for their quick and efficient service.
I think Willowserve work very hard to dispel the myth about fly-by-night builders that has held sway for many years now. Their staff are all polite, professional, and very personable. They arrive when they say they will. Another important point is that they deal with the almost inevitable issues that arise in any building project by delivering a solution and not presenting the client with a problem. The team renovated an old bathroom to my wife's specific design and it looks fabulous. Willowserve provide a one-stop shop for all your building needs and I cannot recommend them more highly.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Bury St. Edmunds, Suffolk.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Cooker InstallationGas Safety Checks - CP12General PlumbingLPG Central Heating InstallationLPG Central Heating Servicing / RepairPlumbing RepairsPower FlushingRadiator InstallationShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Bury St. EdmundsSuffolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Willowserve Limited before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the gas engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Good to know
Common questions about Willowserve Limited
Is Willowserve Limited a legitimate business?
Willowserve Limited has 346 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Willowserve Limited?
Willowserve Limited has 346 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Willowserve Limited's reviews are genuine?
Willowserve Limited's 346 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Willowserve Limited had recent public reviews?
Willowserve Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Willowserve Limited a registered business?
Willowserve Limited is a registered business on Companies House (company number 02672775), incorporated 18 Dec 1991, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Willowserve Limited specialise in?
Willowserve Limited lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Cooker Installation, Gas Safety Checks - CP12, General Plumbing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.