“The guys from WindowFixLtd are exactly what you want from trades people - professional, friendly punctual, helpful and informative. they replaced a window pane, aligned some patio doors and replaced a window lock and I was happy with every bit. will definitely use them again and highly recommend them.”
Public evidence profile · Checked July 2026
Windowfix Ltd
- Rated 5.0 from 734 reviews across 2 review sources
- 13 reviews in the last 12 months
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials1.9 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Checkatrade605 reviews
- Which? Trusted Traders129 reviews
Highlights
“The company visited my property to view the window and fittings that needed replacing. Provided me with a quote which I accepted . They kept in touch and we agreed on a date to install the replacement window and fittings. Very professional friendly staff from start to finish would recommend.”
“Excellent service. Professional, polite, reasonably priced and quick! Couldn't ask for more. I highly recommend Windowfix.”
Detailed reviews
These are the individual reviews we hold for Windowfix Ltd, including the highlights above. The 734 headline total is the review volume reported across public review sources.
UPVC Window Mechanism Repair
Selected WINDOWFIX to repair broken locking mechanism as they were on Which Trusted Traders (more trust than other sites). All good, prompt service, accurate quote, professional attitude and workmanship clean & tidy. Will use again.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Recommended
Window Fix repaired two windows and my front door which needed new hinges. The work was arranged quickly and carried out professionally and at the time agreed. Matt reduced the quote upon finding the internal locks on the windows to be intact. I recommend Window Fix and will use them again when necessary.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Fantastic service
We had been recommended by a friend who is a master locksmith to use this company. We needed to have three windows repaired due to condensation in them and also had a window in which we needed a new handle, side mechanism and hinges replaced due to failure as we couldn't open it. Matt came and gave us a quote which we accepted. We were told that it would be approximately two weeks for the glass to be in and that Matt would ring me to arrange a date for the work to be carried out. True to his word, he did ring and we arranged a date. He came with a colleague, and they did the work to our complete satisfaction. Brilliant company and wouldn't hesitate to use again and would thoroughly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work again from Matt.
I have used Matt at Windowfix three times during the years, and he always gets back to me to make an appointment to cost the window replacement and is always prompt in coming round. He keeps the area nice and tidy and does the job quickly. I wouldn't hesitate to use him again for his trusty work. Thanks Matt.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Repair broken wheels on sliding patio door
Very clear helpful advice. Repair done today. Fast and efficient. Great value. Highly recommended.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 12 detailed reviews on this pageShow fewer reviews
Very Professional
Matt installed multiples window panes to replace double glazing that had blown. He was very punctual for both quotation and installation. He is very thorough and his work is of a high standard. He was also very kind to accommodate a reschedule. I would recommend Matt to anyone that requires glazing work
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Super efficient, fast & friendly service
This is the 3rd time I have used Window Fix and the service was as usual efficient, fast & friendly and seemed to be a reasonable price
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Repair Of 3 Doors & 1 Window
I needed three doors and one window being repaired, as one door and the window were no longer closing properly, and the other two doors weren't closing at all. Matthew came to see me and provided a quote on the spot. He also let me know that because of the age of the doors, the parts he would need may no longer be available, but that he would check and get back to me. He did this very shortly after his visit, and thankfully the parts were available. On the day of the repairs, Matthew and his colleague Darren were polite, professional, and got all the work done successfully and quickly. As others have said in their reviews, Matthew was professional, honest and open, and his quote was provided on the spot. Should anyone else require window and door services, I would urge them to use Windowfix Ltd.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Professional and efficient service
Great service provided efficiently and professionally involving replacement window handles and hinges.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Replacing old windows
We had very old windows with old designs breaking up. Matthew came and gave us excellent advice meaning we were confident of moving forward to replace them. The windows were subsequently upgraded by Windowfix, who carried out the work speedily and efficiently. Matthew gave us some more sage advice regarding other knotty glazing problems, for which we were most grateful. Would thoroughly recommend Matthew and Windowfix.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Repair / refurbishment of doors and glass replacement
We express our sincere appreciation for the excellent work Mathew did in repairing and refurbishing our French doors, as well as replacing the misted glass. The project was a complete success, and the doors are now operating exactly as they should. From our initial enquiry through to completion Mathew was the epitome of professionalism, arriving when promised and handling everything with expertise and care. His dedication and skill made the entire experience seamless, and we couldn’t be more pleased with the result. We would wholeheartedly recommend Mathew to other customers seeking quality craftsmanship and reliability. Thank you again for your outstanding work.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Composite Door Repair, Sliding door repair. Great jobs.
Thanks again to Mathew and his colleague for repairing the lock mechanism on our composite front door and also for repairing the runners on our old sliding patio door. Both repairs were successful and reasonably priced. Mathew arrived when he said he would and was courteous. Would definitely recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Replacement of multipoint door lock
Matthew visited to assess our stiff and noisy multipoint locking mechanism on our wood kitchen French doors. He diagnosed the problem, measured and ordered the parts and returned as scheduled to fit the new mechanism. I had not used him before but was impressed by his efficient organisation, promptness and polite and friendly manner. His work was carried out with no fuss or mess and we now have a quiet and easy to operate door lock. I would use him again and can certainly recommend him.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Replacement wheels on conservatory door
Matthew was courteous and friendly arrived at the time and date agreed. Work was completed quickly and efficiently with no mess. As a female pensioner on my own in the house I felt quite happy employing them. The final bill was the same as the original quote with no extra work suddenly being found as some traders are likely to do.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
I'm so glad I've found Matt after much disappointment with other companies. I would highly recommend him and his work.
I had some blown windows and doors in my conservatory. I carried out a thorough review on checkatrade and trustatrader before selecting several companies to come and quote for the work. I was most impressed with Windowfix's Which accreditation and Matt's DBS certification so I left him until last as these two items made him the most likely candidate and I wanted to be sure that I'd explored all options before deciding. I quickly ruled out the other two companies following their visits as they could not give me the solution that I wanted. Instead they quoted for complete replacement doors and windows on the basis that new glass wouldn't fit into old frames. Matt came to look at the work that needed doing and I was impressed from the start. His van and his clothes had his branding on and he introduced himself. These are such obvious things but sadly lacking with the other companies. He was very polite and respectful and discussed what he would be able to do for me. He provided a quote there and then instead of me having to wait for an email. He clearly explained the payment terms and is a rare person as he didn't want payment upfront (which others did and I object to as there is no leverage if the work is unsatisfactory). I happily gave the go ahead for Matt to order the glass. Matt and Darren came to do the work. They were professional, respectful and polite throughout and cleaned up after themselves. I am very happy with the work and would happily use Windowfix again.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work
Mat and his colleague did a brilliant job repairing our patio door. Efficient and clean work. We would highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent Service
Had two replacement windows fitted in our conservatory. From start to finish the customer service was excellent. We were kept fully up to date with timings. When fitting the new panes the work was completed quickly and efficiently. Would recommend to anyone who needs replacement windows which have ‘blown’.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
What customers consistently say
Recurring themes from 6 customer reviews on Checkatrade.
“they replaced a window pane, aligned some patio doors and replaced a window lock and I was happy with every bit.” · Checkatrade, 20 Feb 2026
“Very professional friendly staff from start to finish would recommend.” · Checkatrade, 10 Feb 2026
“Excellent service. Professional, polite, reasonably priced and quick!” · Checkatrade, 4 Feb 2026
“professional, friendly punctual, helpful and informative.” · Checkatrade, 20 Feb 2026
“Excellent service. Professional, polite, reasonably priced and quick!” · Checkatrade, 4 Feb 2026
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
- Source reference
- windowfix-ltd
- Source checked
- 25 Jul 2026
Photos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
WFix 1 Dec 2018.jpg
Website Matt Van 2.JPG
WFix 15 Dec 2018.jpg
Which 001.jpg
Which 002.jpg
Which 003.jpg
Which 004.jpg
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 8am–5pm
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked July 2026
About
Windows / doors / conservatories in Ashford, Surrey.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
What this business says about itself
- Insurance: £5m public liability
- Guarantee: All work guaranteed
- Established: 2002 (24 years in business)
- Experience they state: Over 20 years’ experience
- Areas served: Surrey, West London, Berkshire, Hampshire
- Payment methods: credit card
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
What to check before you hire
Want an extra legitimacy check? Run the Cowboy Checker on Windowfix Ltd before you contact them.
Run Cowboy Checker →Common questions about Windowfix Ltd
Is Windowfix Ltd a legitimate business?
Windowfix Ltd has 734 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Windowfix Ltd?
Windowfix Ltd has 734 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Windowfix Ltd's reviews are genuine?
Windowfix Ltd's 734 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Windowfix Ltd had recent public reviews?
Windowfix Ltd has 13 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Windowfix Ltd qualified and accredited?
We hold 2 independently sourced credentials for Windowfix Ltd, including Which? Trusted Traders, Glass and Glazing Federation. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Windowfix Ltd insured?
They state on their own website that £5m public liability. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Windowfix Ltd guarantee their work?
They state on their own website that all work guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Windowfix Ltd specialise in?
Windowfix Ltd lists specialist services including Aluminium Doors Repair, Aluminium Windows Repair, Bay Windows Repair, Cat Flaps, Composite Front Doors Repair, Conservatory Repairs. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Windowfix Ltd cover?
They state on their own website that they cover Surrey, West London, Berkshire, Hampshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Windowfix Ltd been trading?
They state on their own website that the business was established in 2002 (24 years in business). This is the business's own statement on their website, not something we have independently checked.