Public evidence profile

Wise Plumbing

PlumberTunbridge Wells4.9498 reviews · 3 independent public sources
Emergency callout
Plumber
Credentials & registries
TrustATrader Approved

No Trust Score yet

  • Rated 4.9 from 498 reviews across 2 review sources
  • 60 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07414 646369
Trust at a glance

What we can verify about Wise Plumbing

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Wise Plumbing
From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for:

  • Plumber

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Customers mention transparent pricing: His quote was extremely reasonable based on other quotes I had researched · TrustATrader, 28 Apr 2026

Respectful and tidy in your home: He did an excellent job and cleaned everything up as if he had never been there. · TrustATrader, 19 Nov 2025

Clear communicationQuoted from 3 reviews

His communication is excellent from initial enquiry to completion of work · TrustATrader, 28 Apr 2026

Throughout the job, Dan talked us through every single stage of the process, turned up promptly, always kept us informed of what he was planning to do when · TrustATrader, 24 Mar 2026

Easy to communicate with and was quick to identify the issue with my heating system. · TrustATrader, 5 Feb 2026

Quick to respondQuoted from 3 reviews

Thank you for sorting our boiler problem and being so prompt. · TrustATrader, 21 Feb 2026

A prompt reply to my message and an appointment made within next few days. · TrustATrader, 9 Feb 2026

Dan responds quickly to resolve urgent problems · TrustATrader, 2 Dec 2025

Quality of the workQuoted from 2 reviews

the standard of his work is first class. · TrustATrader, 28 Apr 2026

Very pleased with the quality of work and professional service. · TrustATrader, 17 Mar 2026

Reliable and punctualQuoted from 2 reviews

He was prompt and friendly. · TrustATrader, 5 Feb 2026

Dan responds quickly to resolve urgent problems and carries out all work efficiently with care and to a high standard. He’s reliable and professional every time. · TrustATrader, 2 Dec 2025

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
498 reviews in public evidence60 reviews in the last 12 monthsReviewed on public review sources since 2017Most recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 40% of reviews we've read
  • ProfessionalMentioned in 25% of reviews we've read
Where these reviews are published
  • Checkatrade299 reviews · 4.9 avg
  • TrustATrader199 reviews · 4.9 avg

Highlights

Dan recently installed a replacement boiler for me following 20 years of faithful service from my old boiler and has now completed several jobs for me. He was a delight to deal with from start to finish- his communication is excellent from initial enquiry to completion of work and it's a pleasure to encounter someone who is so fastidious and thorough in their work from start to finish. His quote was extremely reasonable based on other quotes I had researched and the standard of his work is first class. He even cleans up afterwards which is very much appreciated. I would not hesitate to recommend Wise Plumbing to my friends and family, thank you Dan.

PaulTrustATrader5.0 rating

We have just used Dan to renovate a bathroom that had been fitted really badly by another bathroom fitter a few years earlier. The experience couldn't have been more different! Dan spent time with us in the planning stage, advising on tiles, positioning of taps and handles, styles that would work in our space, what we could salvage to keep the budget down, and generally giving us his expert advice. Throughout the job, Dan talked us through every single stage of the process, turned up promptly, always kept us informed of what he was planning to do when, and hoovered up after himself each and every day (better than we do!) Thank you Dan for restoring our faith and taking the time to ensure we felt totally safe in your capable hands - I recommend Dan wholeheartedly and will definitely use him again in future.

SarahTrustATrader5.0 rating

Fitted a new boiler. Very pleased with the quality of work and professional service.

PhilipTrustATrader5.0 rating

Detailed reviews

These are the individual reviews we hold for Wise Plumbing, including the highlights above. The 498 headline total is the review volume reported across public review sources.

Alison5.0 / 5 ·

Two Toilets fixed: Having used Dan before I had no hesitation in contacting him again for a plumbing job.. A prompt reply to my message and an appointment made within next few days. It only took Dan a few minutes to see what needed repairing and quickly fixed two toilets. Really easy to get along with and the cost I feel was at a very reasonable price ..very trustworthy... Thank you....highly recommend..

TrustATrader
Christina5.0 / 5 ·

Dan was brilliant. Easy to communicate with and was quick to identify the issue with my heating system. He was prompt and friendly. I would definitely recommend him and will be looking to contact him again for any future work in my house.

TrustATrader
Sebastian S4.7 / 5 ·

I'm very happy with my experience with Wise. It was a nice and simple job, and they very quickly identified what they'll need for it, bought the materials, and quickly fixed my issue. I'll definitely consider using them again in the future.

Checkatrade
Daniel Webb5.0 / 5 ·

Job: Remove and replace toilet. Easy and swift to book both initial visit and actual date for job. Fair pricing. Would definitely use company again.

TrustATrader
Pauline5.0 / 5 ·

Dan serviced my boiler and gas fire. He was polite, punctual and his work was carried out cleanly and professionally. I have used him many times in the past and always found him most helpful and accommodating.

TrustATrader
Read the other 3 detailed reviews on this page
Tracey5.0 / 5 ·

Can’t recommend Dan highly enough. He’s done such a great job replacing our shower, including tiling.

TrustATrader
Michael5.0 / 5 ·

Excellent from start to finish. We called Dan because of problems with our hot water supply and he quickly diagnosed a faulty hot water tank. After talking us through the options, he gave us a competitive quote and we booked him in for the job. He turned up as booked and carried out the work to a very high standard. The final bill was as quoted. This is the second plumbing job that he's done for us, in addition to routine boiler servicing, and he has been excellent every time. Best plumber that we've had (and the nicest 😊) would recommend 100 percent.

TrustATrader
Sean5.0 / 5 ·

Efficient, quick and keenly priced. Would definitely use again

TrustATrader
Local context

Rated 4.9, in line with the local average for plumbers in Tunbridge Wells

Across 28 plumbers in Tunbridge Wells, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Wise Plumbing has been vetted and approved by TrustATrader. Covering Royal Tunbridge Wells, Maidstone, Paddock Wood and all surrounding areas.

Services they list

Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksGeneral PlumbingPipe FitterPlumbing MerchantsPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

NorfolkNorwich

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: within minutes
  • Established: 2011 (15 years in business)
  • Areas served: Malling, Tonbridge, Kent

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Completed work

Photos listed as completed work

15 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Wise Plumbing before you contact them.

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Independent checks

About this business

Steadily reviewed60 reviews in the last 12 months, in line with their long-term review pace of about 55 a year.
How long they've really been tradingThey state they've been established since 2011, but the earliest independent source we can find is 2017. Worth asking them about the gap.
Website online since2007They say, established2011First public review2017
Good to know

Common questions about Wise Plumbing

Is Wise Plumbing available for emergencies?

They advertise within minutes availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Wise Plumbing a legitimate business?

Wise Plumbing has 498 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Wise Plumbing?

Wise Plumbing has 498 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Wise Plumbing's reviews are genuine?

Wise Plumbing's 498 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Wise Plumbing had recent public reviews?

Wise Plumbing has 60 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Wise Plumbing qualified and accredited?

We hold 1 independently sourced credential for Wise Plumbing, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.

What does Wise Plumbing specialise in?

Wise Plumbing lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, General Plumbing, Pipe Fitter, Plumbing Merchants. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Wise Plumbing cover?

They state on their own website that they cover Malling, Tonbridge, Kent. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.