"Having searched in vain for a reliable plumber for years, we were over the moon in late December when Carl returned my message within 5 minutes. From that moment on we were treated with total professionalism, outstanding customer service and a real willingness to go the extra mile. Whether it was Carl ensuring that Sam would turn up with the right parts, Suzie ensuring we knew exactly when Sam was due to arrive, or the fabulous Sam exceeding all of our expectations, nothing was too much trouble. We would recommend WTS without hesitation. Thank you guys for making such a difference."
Public evidence profile
WTS Plumbing & Heating
Launch summary
WTS Plumbing & HeatingVerified central heating in Dorking, Surrey, rated 9.89/10 from 154 reviews on Checkatrade.
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Customer voice from the public record
"Very noisy and clearly struggling central heating. Issue diagnosed as a blocked air separator and sludge. WTS responded promptly with an acceptable quote and accommodated the job before Christmas too. The work on the day was carried out with the minimum of disruption, care was taken to explain the work and the work area was well protected. All working very well since. A splendid job, thank you."
"WTS carried out a range of plumbing and central heating work for us recently (new and replacement taps, new central heating control system etc.) and it was all completed on time and to a very high standard. Carl and Sam could not have been more helpful and considerate and we wouldn’t hesitate to recommend them"
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Review coverage and highlights
Having searched in vain for a reliable plumber for years, we were over the moon in late December when Carl returned my message within 5 minutes. From that moment on we were treated with total professionalism, outstanding customer service and a real willingness to go the extra mile. Whether it was Carl ensuring that Sam would turn up with the right parts, Suzie ensuring we knew exactly when Sam was due to arrive, or the fabulous Sam exceeding all of our expectations, nothing was too much trouble. We would recommend WTS without hesitation. Thank you guys for making such a difference.
Very noisy and clearly struggling central heating. Issue diagnosed as a blocked air separator and sludge. WTS responded promptly with an acceptable quote and accommodated the job before Christmas too. The work on the day was carried out with the minimum of disruption, care was taken to explain the work and the work area was well protected. All working very well since. A splendid job, thank you.
WTS carried out a range of plumbing and central heating work for us recently (new and replacement taps, new central heating control system etc.) and it was all completed on time and to a very high standard. Carl and Sam could not have been more helpful and considerate and we wouldn’t hesitate to recommend them
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Customer review evidence
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Having searched in vain for a reliable plumber for years, we were over the moon in late December when Carl returned my message within 5 minutes. From that moment on we were treated with total professionalism, outstanding customer service and a real willingness to go the extra mile. Whether it was Carl ensuring that Sam would turn up with the right parts, Suzie ensuring we knew exactly when Sam was due to arrive, or the fabulous Sam exceeding all of our expectations, nothing was too much trouble. We would recommend WTS without hesitation. Thank you guys for making such a difference.
Very noisy and clearly struggling central heating. Issue diagnosed as a blocked air separator and sludge. WTS responded promptly with an acceptable quote and accommodated the job before Christmas too. The work on the day was carried out with the minimum of disruption, care was taken to explain the work and the work area was well protected. All working very well since. A splendid job, thank you.
WTS carried out a range of plumbing and central heating work for us recently (new and replacement taps, new central heating control system etc.) and it was all completed on time and to a very high standard. Carl and Sam could not have been more helpful and considerate and we wouldn’t hesitate to recommend them
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