Chris contracted the job to a different company (Weather Proof Roofing) and the work itself seems ok, however the aftercare has been appalling. There was debris left all around in both mine and my neighbour’s gardens (front and back). Also, one of the workers put a foot through my bedroom ceiling. Chris said he would make it right but he's ignored my future attempts to get hold of him. He was also rude and dismissive when I initially spoke about the issues. I've contacted the other contractor who said I need to communicate with Chris, so I've had to pay someone else to get my ceiling fixed.
Public evidence profile
Your Trusted Roofer
No Trust Score yet
Newest review February 2025
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
No rating
How Checkatrade customers rate them (out of 5)
Reliability1.0
Communication1.0
Quality of work1.0
Where these reviews are published
- Checkatrade54 reviews
Detailed reviews
These are the individual reviews we hold for Your Trusted Roofer, including the highlights above. The 54 headline total is the review volume reported across public review sources.
They have been a nightmare to deal with and have not completed the rendering of the chimneys, even though we have paid them for the job. They ignore messages, promise to come round to finish the job and don’t turn up, turn up hours late to a site visit but will be in contact when they need money. Scaffolding has been up for 4 months but have worked on the roof for only 2 weeks. Excuses are that he has lost his phone, is so busy and the weather - even though we had the mildest, driest winter on record. Avoid like the plague - he is cheap in comparison but you will pay with the stress levels.
Whatever work they carried out to fix the roof didn't fix it at all. It is still leaking as badly as it was and they haven't come back out to sort it despite me asking them to several times.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Roofer
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Walton on Thames
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Your Trusted Roofer before you contact them.
Run Cowboy Checker →Good to know
Common questions about Your Trusted Roofer
Is Your Trusted Roofer a legitimate business?
Your Trusted Roofer has 54 independent public reviews. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Your Trusted Roofer?
Your Trusted Roofer has 54 public reviews. You can read the individual reviews and where each came from in the reviews section above.
How is Your Trusted Roofer rated on reliability and quality?
On Checkatrade, customers rate Your Trusted Roofer by category: Reliability 1.0 out of 5, Communication 1.0 out of 5, Quality of work 1.0 out of 5. These are per-category scores from real published reviews. They show where Your Trusted Roofer is strongest, not just the overall average.
How do I know Your Trusted Roofer's reviews are genuine?
Your Trusted Roofer's 54 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Your Trusted Roofer specialise in?
Your Trusted Roofer lists specialist services including Roofer. If your job is one of these, look for it in their listed services or ask them to confirm for your project.