Public evidence profile

Zoe's Plumbing & Heating

PlumberRedhill2.4251 reviews · 2 independent public sources

No Trust Score yet

  • Rated 2.4 from 251 reviews
  • 3 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

2.4out of 5
251 reviews in public evidence3 reviews in the last 12 monthsMost recent review
Where these reviews are published
  • Checkatrade251 reviews · 2.4 avg

Highlights

“The work was carried out promptly, professionally and with a smile. Cost was reasonable and this is the company we will contact again if we need a plumber”

AnonymousCheckatrade5.0 rating

“Zoe installed a new boiler in our flat The installation was fine but she left a lot of mess behind and refused to put the cupboard door back on that covered the boiler and said it wasn’t her responsibility She also employed a plasterer to make good without telling us the cost until they had completed the work and they also left a mess Trying to get hold of her was a nightmare , she rarely returns calls We now have to employ a handyman to put the cupboard back at our own cost when it is something she should have done to complete the job we paid her for”

AnonymousCheckatrade4.3 rating

Detailed reviews

These are the individual reviews we hold for Zoe's Plumbing & Heating, including the highlights above. The 251 headline total is the review volume reported across public review sources.

SEVIL K

Zoe was hired to fit 7 radiator on the 8 /12/2025. Know her nearly 10 years . She fit the radiator wrongly denying that she did wrong. While she was filling up the system forget to put cap on tall 1800cm radiator flooded my newly fitted dining room laminate floring. Denying that it was her fault floor damaged by water. I had to lift floor to see full extend of the damage. I have paid cas £900 despite her damaging and not taking reasonble care in my house. She lead me to believe that she claim her insurance but she hasn't. Left me on hold since 16/12/2025. Complain on going do not trust her.

Checkatrade
Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Business and public registers

Check dates vary by source. Where we hold a date, the check shows it.

About

In Redhill, Surrey.

Areas served

RedhillSurrey

The areas they list covering on a public directory; confirm they cover your address before you book.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Zoe's Plumbing & Heating before you contact them.

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Good to know

Common questions about Zoe's Plumbing & Heating

Is Zoe's Plumbing & Heating a legitimate business?

Zoe's Plumbing & Heating has 251 independent public reviews, rated 2.4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Zoe's Plumbing & Heating?

Zoe's Plumbing & Heating has 251 public reviews, averaging 2.4 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Zoe's Plumbing & Heating's reviews are genuine?

Zoe's Plumbing & Heating's 251 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Zoe's Plumbing & Heating had recent public reviews?

Zoe's Plumbing & Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

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