What customers say
Ratings are weighted by how much evidence backs them. A single five-star review counts for far less than hundreds of reviews across time, and a second independent review source adds real confidence for a thinner profile.
A score for the evidence, not a promise about the job.
Trust Score helps homeowners read public evidence faster. It looks at what customers say, how deep and current that evidence is, independent checks that actually exist for that trade and country, and how long they have been trading, while keeping gaps and caution signals visible.
Named public sources
CHCheckatradeTRTrustATraderMYMyBuilderRARatedPeople
Trust Score is built only from named public evidence. Source names and missing facts stay inspectable.
7,915,903Source-reported public reviews tracked
1,475,344Trader profiles tracked
118,455Trader profiles ready to browse
22+Named sources checked
Evidence inputs
The score is a reading aid for evidence, not an endorsement badge.
The score makes the boundary explicit: you can see what raised confidence, what limited it, and which facts still need direct verification before hiring.
Independent checks
Licences, verified credentials, registered company details, and reachable contact details are scored against what is actually checkable for that trade and country, so a trader is never marked down for a check that does not exist where they operate.
Track record
How long they have been trading, using company registration, review history, or other independent tenure evidence, and, where dates exist, how current their reviews are.
Visible cautions
A closed or at-risk company status caps the score outright; an implausible review count is discounted rather than trusted at face value. Missing evidence lowers the score because we can't check it, not because it's assumed absent.
Evidence states
What the score is trying to separate.
Strong
The profile has deep, well-rated customer evidence, passes most of the independent checks that exist for its trade and country, and shows a track record. That is enough for a high-confidence comparison.
Incomplete
Some useful evidence exists, but missing sources, credentials, or track-record facts mean the profile still needs inspection.
Caution
A closed or at-risk company status, an implausible review count, or another risk signal should slow down the hiring decision. See the caution line on the profile.
Strongly evidenced
The higher bar for a strongly-evidenced profile.
- 01100+ reviews, 4.5+ average
Deep, highly-rated customer evidence
A handful of five-star reviews counts for less than hundreds. The score weighs how much review evidence backs the rating, not just the average.
- 02Reviewed on more than one site
The evidence is corroborated, not just claimed
Appearing on a second independent review source adds real confidence, especially for a thinner profile. A single site with deep, genuine history can still score strongly.
- 03Licences and credentials verified, not just listed
Independent checks pass, where they exist
A credential we confirmed directly on the issuing register counts far more than one merely listed on a directory. The score uses what is actually checkable for that trade and country, without marking a business down for a register that does not exist where it operates.
- 04Registered company details, reachable contact
The business is identifiable and reachable
Registered company details and a working phone number make a business easy to verify and contact before hiring.
- 05Years of trading history
A track record that holds up over time
Company registration date, review history, or other independent tenure evidence. Real longevity is hard to fake.
Boundaries
What Trust Score does not mean.
- A high score is not a workmanship guarantee.
- Claiming a profile or using business tools does not buy Trust Score points.
- Missing evidence lowers the score because we cannot check it. It does not mean the evidence does not exist.
- The score is fair across trades and countries: it's measured against what's actually checkable for that trade, in that country, not a one-size-fits-all checklist.
- Homeowners should still inspect named sources, dates, credentials, and contact details before hiring.
How to use it
Start with the score, then inspect what is underneath.
Trust Score should make comparison faster, not opaque. The useful action is to open the profile, check source names, review spread, credentials, dates, contact evidence, and caution signals before deciding who to call.
- Use Trust Score as a fast reading aid, then inspect the source facts behind it.
- A trader can claim their profile to update its details, but that does not change the Trust Score.
- A strongly-evidenced profile clears a higher bar than a merely useful public profile; many profiles are worth inspecting without reaching that bar.
- Homeowners should still verify credentials, insurance, availability, and job suitability directly before hiring.
Check the score, then inspect the evidence.
Use the public evidence to compare quickly, but verify the source facts before hiring.