Trust Score guide

A score for the public record, not a promise about the job.

Trust Score helps homeowners read public evidence faster. It looks at source depth, reviews, endorsements, contact evidence, and verified credentials, while keeping gaps and caution signals visible.

Current evidence layer
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Trust Score is built from the public evidence layer. Source names and missing facts stay inspectable.

1,007,109public reviews
182,629listings compared
4featured sources
Evidence inputs

The score is a reading aid for evidence, not an endorsement badge.

The old React surface made the boundary explicit: a homeowner should be able to see what raised confidence, what limited confidence, and which facts still need direct verification before hiring.

Source spread

A strong score starts with whether the same trader appears across several named review or directory sources, not just one polished profile.

Review depth

Volume, rating, recency, and source names are read together so a high average does not hide a thin or stale public record.

Verified facts

Credentials, company records, contact evidence, and official checks are treated as separate proof from imported review claims.

Visible cautions

Missing credentials, weak source agreement, stale data, and unresolved profile issues should lower confidence instead of disappearing.

Evidence states

What the score is trying to separate.

Strong

The record has enough public source depth, contact evidence, and verified facts to support a high-confidence comparison.

Incomplete

Some useful evidence exists, but missing sources, credentials, or contact facts mean the profile still needs inspection.

Caution

Risk signals, weak source agreement, missing basics, or unresolved public-record gaps should slow down the hiring decision.

Strict qualification

The higher bar for a qualifying profile.

  1. 01
    3+ source links

    The trader appears consistently

    A strong record should connect the same trader across several public review or listing sources.

  2. 02
    100+ reviews, 4.0+ average

    The review base is deep enough to inspect

    High review volume and rating quality help separate established public records from thin listings.

  3. 03
    3+ endorsement edges

    Other visible signals support the profile

    Endorsement evidence adds context beyond one platform rating or a single directory listing.

  4. 04
    Phone present

    The contact route is inspectable

    A public profile should make it possible to verify and contact the business before a homeowner hires.

  5. 05
    1+ verified credential

    At least one credential checks out

    Registry or credential evidence must be named so homeowners can see what backs a stronger trust claim.

Boundaries

What Trust Score does not mean.

  • A high score is not a workmanship guarantee.
  • Claiming a profile or using trader tools does not buy Trust Score points.
  • Missing data stays visible instead of being hidden behind a polished profile.
  • Homeowners should still inspect source links, dates, credentials, and contact details before hiring.
How to use it

Start with the score, then inspect what is underneath.

Trust Score should make comparison faster, not opaque. The useful action is to open the profile, check source names, review spread, credentials, dates, contact evidence, and caution signals before deciding who to call.

  • Use Trust Score as a fast reading aid, then inspect the source facts behind it.
  • A claimed profile can improve profile control, but it must not buy score points or trust language.
  • Strict qualification is a higher gate than a useful public profile; many profiles are inspectable without being strict-ready.
  • Homeowners should still verify credentials, insurance, availability, and job suitability directly before hiring.

Check the score, then inspect the evidence.

Use the public record to compare quickly, but verify the source facts before hiring.