5

Public evidence profile

5 Star Appliance Repair Ltd

London
4.872 reviews in the current record
Overview

About 5 Star Appliance Repair Ltd

Domestic Appliance Repairs . 5 Star Appliance Repair Ltd has been vetted and approved by TrustATrader. Covering South East London and surrounding areas

Public review evidence
Reviews

What customers say about 5 Star Appliance Repair Ltd

4.8out of 5
72 reviews in the public recordCross-checked across 2 sources
TrustATrader15 reviews · 5.0 avg
Checkatrade3 reviews · 4.8 avg

Highlights

"I called to get advice about my Samsung washing machine which suddenly stopped working. Shane was professional and honest on the phone about what can be done, even if it meant losing business with me. (In the end, I decided to dispose of my broken washing machine and get a new one). I would recommend him for this reason."

ThomasTrustATrader5.0 rating

"Very timely and efficient service. 5 stars from me. Would highly recommend to anyone needing a quick turnaround. 💯"

JamieTrustATrader5.0 rating

"Shane was brilliant, he fixe my washing machine whilst being kind & professional. I am not usually one for leaving reviews, but I feel Shane is well worthy of the time & all 5 stars! Will be asking for him by name in future."

LeaTrustATrader5.0 rating

Detailed reviews

Thomas5.0 / 5 · 11 Aug 2025

I called to get advice about my Samsung washing machine which suddenly stopped working. Shane was professional and honest on the phone about what can be done, even if it meant losing business with me. (In the end, I decided to dispose of my broken washing machine and get a new one). I would recommend him for this reason.

TrustATrader
Jamie5.0 / 5 · 31 Jul 2025

Very timely and efficient service. 5 stars from me. Would highly recommend to anyone needing a quick turnaround. 💯

TrustATrader
Lea5.0 / 5 · 28 Jul 2025

Shane was brilliant, he fixe my washing machine whilst being kind & professional. I am not usually one for leaving reviews, but I feel Shane is well worthy of the time & all 5 stars! Will be asking for him by name in future.

TrustATrader
Simon5.0 / 5 · 23 Jul 2025

Great work, absolute diamond.

TrustATrader
Anonymous4.5 / 5 · 7 Oct 2024

Helpful, quick and clean

Checkatrade
Anonymous4.9 / 5 · 21 Jun 2024

I contacted 5 Star Appliance repair as our dishwasher was not working. Shane was detailed on the phone explaining costs so that I knew where I stood. It was easy to book an appointment with him and he arrived early. He was unable to fix the dishwasher but this was because it was cheaper to get a replacement than to get the parts and he made this clear. He is very good value for money and I would happily use him again should anything else stop working

Checkatrade
Anonymous5.0 / 5 · 5 Mar 2024

Shane was very knowledgeable regarding the replacement part. There are potentially 5 different types but only 1 for my machine. It was a jigsaw to take apart and put back together correctly. It's working as new. I would recommend him. In a fit of DIY you can so easily damage your appliance by not fitting parts CORRECTLY. Don't risk it call the 'A team'.

Checkatrade
Navneet5.0 / 5

our dishwasher dispenser broke, he said if you find the spring that is broke hell install it for free used to use other company will charge call out fee of £120 - he very trustworthy straightforward - would recommend

TrustATrader
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Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

This trader cannot receive quote requests or project invites here until the business owner claims the profile.

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Public evidence shown
Public review evidenceCheckatradeCompanies HouseTrustATrader
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Source profiles

Public platform links

Needs 15 more points

Qualifying Score Detail

45/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

45 of 100 points45%

Strict qualifying threshold: 60 points.

Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Review platform presence25/25
Active business10/10
Phone number10/10
GapReviews 100+

72 reviews and 4.8 average rating; need 100 reviews and 4.0+.

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GapPeer endorsements

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GapPlanning history

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PassedReview platform presence

2 linked review platforms found.

PassedActive business

Operating status is active.

PassedPhone number

Phone listed: 07360266740.

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Reviews 100+

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