“Neil re arranged stuff so that he could come to me the very next day.” · Checkatrade, 16 Dec 2025
“He contacted me within an hour and came round later that afternoon.” · Checkatrade, 9 Jan 2025
Public evidence profile
Approved Heating & Plumbing
Emergency callout
Central Heating Repair
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Approved Heating & Plumbing
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Approved Heating & Plumbing →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade37 reviews · 5.0 avg
Highlights
“Fantastic experience . I had no heating or hot water and Neil re arranged stuff so that he could come to me the very next day. Great work and all sorted out , they stayed late one night just to get the job done . Very grateful !”
“I have used Neil at Approved several times. I’ve always been happy with his work. Especially recently when he fitted me a new boiler at short notice. He and his colleague arrived and without any fuss fitted me a new Worcester Bosch boiler. Very today and professional Highly recommend”
“After being let down by Swale heating after our radiators and boiler weren’t working, we were given Neil’s number. He contacted me within an hour and came round later that afternoon. Diagnosed the problem straight away and within the hour had fixed the problem and got our hearing back up and running again! Life saved me given the freezing temperatures outside ! Would recommend and use him again.”
Detailed reviews
These are the individual reviews we hold for Approved Heating & Plumbing, including the highlights above. The 37 headline total is the review volume reported across public review sources.
Fantastic experience . I had no heating or hot water and Neil re arranged stuff so that he could come to me the very next day. Great work and all sorted out , they stayed late one night just to get the job done . Very grateful !
I have used Neil at Approved several times. I’ve always been happy with his work. Especially recently when he fitted me a new boiler at short notice. He and his colleague arrived and without any fuss fitted me a new Worcester Bosch boiler. Very today and professional Highly recommend
After being let down by Swale heating after our radiators and boiler weren’t working, we were given Neil’s number. He contacted me within an hour and came round later that afternoon. Diagnosed the problem straight away and within the hour had fixed the problem and got our hearing back up and running again! Life saved me given the freezing temperatures outside ! Would recommend and use him again.
Local context
Rated 5.0, in line with the local average for gas engineers in Horley
Across 9 gas engineers in Horley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Horley, Surrey.
Services they list
Air Source Heat Pump Installation - ASHPGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HorleySurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Approved Heating & Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about Approved Heating & Plumbing
Is Approved Heating & Plumbing a legitimate business?
Approved Heating & Plumbing has 37 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Approved Heating & Plumbing?
Approved Heating & Plumbing has 37 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Approved Heating & Plumbing's reviews are genuine?
Approved Heating & Plumbing's 37 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Approved Heating & Plumbing specialise in?
Approved Heating & Plumbing lists specialist services including Air Source Heat Pump Installation - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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