Ascenda Group LTD

They did a good job, very happy with the shower, paneling, tray and new door. The quote was a fair bit cheaper than the other companies, who were probably more established/experienced so it was a bit of a risk. That said, they know their stuff and delivered on time and in budget. There was an issue outside of the original scope of the work spotted by an electrician they sent round to do a check after the work was finished (An existing light fitting wasn't to regs). As they didn't spot this while doing the original work, they fitted a new light free of charge.

Disappointingly have been ignored by Dylan since raising issues on the quality of work completed. He has ignore both myself, my partner and my tenant since 16th April after promising to come and sort out the finish. The tile edges were poorly finished, the house was left dirty in a state, along with outside where tiles were cut. I’ve tried to contact them via WhatsApp messages and calls, text messages and calls and have been completely ignored after having paid £500. Really disappointing!

Ascenda agreed a mutually beneficial start date and always arrived on time. They asked what time they could work to before the work started. Every aspect of the work was dealt with diligently and professionally. The workmanship was excellent and the finished appearance immaculate. I would like to add their curtesy and positive attitude is refreshing and reassuring. Nothing assessed them and the job was finished on time to an excellent standard. I recommend without hesitation.