- Source reference
- CBDU65699
- Licence class
- upper-tier
- Valid through
- Nov 2027
- Source checked
- 30 Jun 2026
Public evidence profile
Avon Ruby (UK) Limited
48 out of 100, with a caution: newest review we found is from September 2022. Weigh that age against the score.
- Rated 4.9 from 27 reviews
- 3 credentials shown
Newest review September 2022
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials5.3 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details5.1 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What we can verify about Avon Ruby (UK) Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- avon-ruby-uk-limited
- Source checked
- 11 Jul 2026
What this protects you with: As a member of the Federation of Master Builders, you get independent vetting of the builder, the option of an insurance-backed warranty on the work and access to a dispute resolution service.
Open this source entry (opens in new tab)- Source checked
- 25 Jun 2026
Active incorporated business
AVON RUBY (UK) LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 36 years on the register also points to an established business rather than a brand-new one.
Review recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Which? Trusted Traders27 reviews · 4.9 avg
Highlights
“I got sent this company through my insurers, the issue I was having was my hot water pressure had gone in numerous places. When the company came out they kept telling me that "they don't have a magic wand" to do things and we're unhelpful. Humans have landed on the moon but a full time plumber tells me he needs a magic wand for water pressure. They even told the insurers that the issue was isolated to one tap when it was 3 taps so the insurers wriggled out of the claim. I have since got a private plumber (sole trader) to do the job and I was very impressed at how professional and thorough he was in comparison.”
“We just wanted to thank everyone at Avon Ruby (UK) Ltd for a superb job in fixing our leaky roof. Everyone we came in contact with was polite and professional especially their installer who was friendly and very knowledgeable. We would recommend their services to anyone.”
“The replacement of my existing electric heating system with gas combi central heating was done with great expertise and efficiency. The engineers kept the inevitable disruption to a minimum, and explained what they were doing as they went along. I appreciate the annual service agreement associated with the manufacturer's 10-year guarantee. I have already made good use of the ready supply of hot water, and the flexibility of the heating system will stand me in good stead when the colder weather returns.”
Detailed reviews
These are the individual reviews we hold for Avon Ruby (UK) Limited, including the highlights above. The 27 headline total is the review volume reported across public review sources.
Boiler annual service
I have been a customer of Avon Ruby for many many years, turning to them on a Christmas Eve years ago, when British Gas, whom I had a top star contract with let me down, I have never had cause to complain or be let down by Avon Ruby. The annual service was booked professionally, I had a text to say when engineer was due and he was professional, polite and efficient, as always. I have called on Avon Ruby often and recommend them to many. From initial call, admin team to job completion, staff have always been helpful and kind. In particular, Oliver and Maurice. It is a small company, I believe, but a professional team, hard working and lovely people.
I wouldn't reccomend them
I got sent this company through my insurers, the issue I was having was my hot water pressure had gone in numerous places. When the company came out they kept telling me that "they don't have a magic wand" to do things and we're unhelpful. Humans have landed on the moon but a full time plumber tells me he needs a magic wand for water pressure. They even told the insurers that the issue was isolated to one tap when it was 3 taps so the insurers wriggled out of the claim. I have since got a private plumber (sole trader) to do the job and I was very impressed at how professional and thorough he was in comparison.
House make over
Avon Ruby were fantastic, professional, reliable and very good value for money. The work included building, electrical, plumbing, flooring and decorating. Would use this company again, no hesitation.
Great local company
We just wanted to thank everyone at Avon Ruby (UK) Ltd for a superb job in fixing our leaky roof. Everyone we came in contact with was polite and professional especially their installer who was friendly and very knowledgeable. We would recommend their services to anyone.
An excellent piece of work
The replacement of my existing electric heating system with gas combi central heating was done with great expertise and efficiency. The engineers kept the inevitable disruption to a minimum, and explained what they were doing as they went along. I appreciate the annual service agreement associated with the manufacturer's 10-year guarantee. I have already made good use of the ready supply of hot water, and the flexibility of the heating system will stand me in good stead when the colder weather returns.
Read the other 15 detailed reviews on this pageShow fewer reviews
Quote provided and work carried out very fast. Helpful friendly service completed on time and to budget.
Having fallen foul to a scam related to my roof it was great to find a firm who quoted for the work very quickly, started the work within 36 hours, did an excellent job. Work finished on schedule and to budget. Site left clean and tidy. Everyone was friendly, helpful and supportive. I know where to go next time I need some work done.
Thoroughly recommend Avon Ruby!
Great communication and co-ordination from Paula the project co-ordinator for Avon Ruby. Paula kept me constantly updated on timescales along with suggestions on materials and schedule of works. Everything we agreed from the outset was followed, no excuses, no faults, no issues; the team just got the job done. Andy the builder is thorough and a perfectionist, takes pride in his work and not looking to take short cuts like some of the trades I have had the displeasure of coming across in the past (That weren't from Avon Ruby by the way). At the beginning through to the end of the job their own surveyor checks on progress and workmanship as a matter of practice although as mentioned Andy knows exactly what he's doing. Andy's workmanship and Paula's management produced a very successful project outcome!
Good job.
Paul turned up when he said he would. He identified the problem at once, and fixed it very quickly.
Reliable and professional
A number of plumbing issues dealt with professionally, on time and with no fuss. A lovely firm to work with from beginning to end.
Excellent performance
Repairs to damaged vinyl flooring. As on many occasions Avon Ruby responded promptly and executed the work skilfully.
Top class workmanship
I can highly recommend Avon Ruby, top class workmanship, nothing was too much trouble. My bathroom has been transformed into the shower room of my dreams with the expertise and helpful suggestions. This has all been achieved in 16 days, no delays, always on time, totally trustworthy - 10/10 and thankyou to all the team particularly Andrew.
Delighted with the result
All the staff that visited my house were very friendly and courteous. The work was excellent and I was delighted with the result.
Great job very professional
Great team get on, work well, explain what was happening. They done a brilliant job, would use again.
Good trader
Really happy. They've come out and now I have hot water.They're coming back to look at the cistern. I'm very happy.
Caring and professional
Resulting from a fire in my kitchen my insurance company called in Avon Ruby to do the main work of clearing, building, fitting units and wiring. A first class team made a first class job including a good link-up with the office.
Excellent
Everything went very smoothly from entering the door of office to the job and cleaning down afterwards.
Prompt, hardworking, excellent
Helpful. A very good service. The men did a very good job, were helpful, polite and left everything clean and working.
A brilliant job.
Helen was a true professional, she arrived early every morning, despite days of rail strikes, and was cheerful and helpful, and above all, her decorating was of the highest standard.
Brilliant, prompt and professional as stated. Can not fault them at all.
From day one of when our work started, things were covered over and taken care of as if it was the workman's own. Never seen such a tidy pile of rubbish - always kept informed of what's going on/or how things are progressing, could not fault this company at all. Will recommend.
Professional and courteous
Following an underfloor kitchen leak, we had several assessors and craftsmen visiting our property over a period of several weeks. We have been impressed with the quality of workmanship. Each one at pains to ensure that their work met with our requirements. High quality finish and all debris removed at end of each job. Fully satisfied. We were kept "in the loop" by a project manager at all times. Good communications.
Rated 4.9, in line with the local average for builders in Greenford
Across 31 builders in Greenford, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Avon Ruby is your one-stop solution for all of your builder, roofer and plumber needs. We are a local, family business and have been providing our services for over 25 years throughout the areas of Middlesex and West London, which includes Harrow, Uxbridge, Hillingdon, Ealing and Hounslow. If you need a plumber, roofer, heating engineer or just some reliable bathroom fitters then you have come to the right place.
About this business
What to check before you hire
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerWant an extra legitimacy check? Run the Cowboy Checker on Avon Ruby (UK) Limited before you contact them.
Run Cowboy Checker →Common questions about Avon Ruby (UK) Limited
Is Avon Ruby (UK) Limited a legitimate business?
Avon Ruby (UK) Limited has 27 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Avon Ruby (UK) Limited?
Avon Ruby (UK) Limited has 27 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Avon Ruby (UK) Limited's reviews are genuine?
Avon Ruby (UK) Limited's 27 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Avon Ruby (UK) Limited qualified and accredited?
We hold 3 independently sourced credentials for Avon Ruby (UK) Limited, including Waste carrier (Environment Agency), Federation of Master Builders, Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
Is Avon Ruby (UK) Limited a registered business?
AVON RUBY (UK) LIMITED is a registered business on Companies House (company number 02539787), incorporated 14 Sept 1990, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
How long has Avon Ruby (UK) Limited been trading?
Avon Ruby (UK) Limited has been reviewed on public sources since 2015.
