“Reliable, excellent service throughout. Brad was friendly and helpful in recommending trusred suppliers. He explained how the work would go and oversaw the tilers. His work was perfect and made sure everywhere was cleaned at the end of each day. We would fully recommend Brad and thank him for his hard work to make our ensuite look so lovely.”
Public evidence profile · Checked March 2026
B-Smart
Emergency callout
Plumber
Trust Score
47out of 100
- Rated 5.0 from 43 reviews
- Reviewed 7 months ago
How this score is worked out
Rating5.0 / 5
Review volume43
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say34.8 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about B-Smart
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for B-Smart →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “made sure everywhere was cleaned at the end of each day.” · Checkatrade, 23 Dec 2025
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade43 reviews · 5.0 avg
Highlights
“Brad provided an awesome service and was very professional throughout the installation of our new bathroom. The work was carried out to a very high standard. Very respectful our our property and very informative along the way. Highly recommend”
“Brad was very polite, professional and got the job done! Turned up when he said and left with minimal mess. I would recommend Brad and use him again if needed.”
Detailed reviews
These are the individual reviews we hold for B-Smart, including the highlights above. The 43 headline total is the review volume reported across public review sources.
Reliable, excellent service throughout. Brad was friendly and helpful in recommending trusred suppliers. He explained how the work would go and oversaw the tilers. His work was perfect and made sure everywhere was cleaned at the end of each day. We would fully recommend Brad and thank him for his hard work to make our ensuite look so lovely.
Brad provided an awesome service and was very professional throughout the installation of our new bathroom. The work was carried out to a very high standard. Very respectful our our property and very informative along the way. Highly recommend
Brad was very polite, professional and got the job done! Turned up when he said and left with minimal mess. I would recommend Brad and use him again if needed.
Local context
Rated 5.0, in line with the local average for plumbers in Brentwood
Across 27 plumbers in Brentwood, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
Plumber in Brentwood, Essex.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BrentwoodEssex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on B-Smart before you contact them.
Run Cowboy Checker →Good to know
Common questions about B-Smart
Is B-Smart a legitimate business?
B-Smart has 43 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about B-Smart?
B-Smart has 43 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is B-Smart rated on reliability and quality?
On Checkatrade, customers rate B-Smart by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where B-Smart is strongest, not just the overall average.
How do I know B-Smart's reviews are genuine?
B-Smart's 43 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does B-Smart specialise in?
B-Smart lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, General Plumbing, Pipe Fitter, Plumbing Repairs. If your job is one of these, look for it in their listed services or ask them to confirm for your project.