“We were due for a boiler service, but it turned out there was a major problem and the boiler needed replacing. Mark was so helpful and efficient when it came to explaining the options and then installing the boiler on Monday after only discovering the problem on Friday. We really couldn't have asked for more, thanks again Mark for pulling out the stops to get the boiler installed so quickly!”
Public evidence profile
MSD Heating and Plumbing
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Customers often mention
Where these reviews are published
- Checkatrade224 reviews · 4.8 avg
Highlights
“I had a new boiler installed by MSD. When I have work done by a trade I look for 3 things, knowledge, customer service and value for money. MSD hit all 3 of these. I was taken through the detail, no rubbish was created or left in my premises and the installation was very professional. I would have no hesitation in recommending MSD, great job!”
Detailed reviews
These are the individual reviews we hold for MSD Heating and Plumbing, including the highlights above. The 224 headline total is the review volume reported across public review sources.
I had a new boiler installed by MSD. When I have work done by a trade I look for 3 things, knowledge, customer service and value for money. MSD hit all 3 of these. I was taken through the detail, no rubbish was created or left in my premises and the installation was very professional. I would have no hesitation in recommending MSD, great job!
We were due for a boiler service, but it turned out there was a major problem and the boiler needed replacing. Mark was so helpful and efficient when it came to explaining the options and then installing the boiler on Monday after only discovering the problem on Friday. We really couldn't have asked for more, thanks again Mark for pulling out the stops to get the boiler installed so quickly!
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
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About
In Brentwood, Essex.
Areas served
BrentwoodEssex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on MSD Heating and Plumbing before you contact them.
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Common questions about MSD Heating and Plumbing
Is MSD Heating and Plumbing a legitimate business?
MSD Heating and Plumbing has 224 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about MSD Heating and Plumbing?
MSD Heating and Plumbing has 224 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know MSD Heating and Plumbing's reviews are genuine?
MSD Heating and Plumbing's 224 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.