“Ben did a fantastic job refitting our bathroom. He really listened to what we wanted and provided insightful suggestions to help us achieve our vision. Ben, and all the guys he worked with, were very professional, polite, and respectful. Ben has a great eye for detail and all of the work was completed to a very high standard. We wouldn't hesitate to recommend Ben or to work with him again.”
Public evidence profile
Ben Todd Plumbing & Heating Ltd
Trust Score
56out of 100
- Rated 5.0 from 149 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume149
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say43.9 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade149 reviews · 5.0 avg
Highlights
“Ben Todd plumbing and heating installed a combi boiler for me. From the time I contacted him to the time he finished the installation, both himself and his colleague were friendly and professional. They explained exactly what had to be done and what I needed to do as a customer. I would definitely recommend and use Ben again.”
“Ben and Adam installed a new boiler and did some other smaller jobs for us over 4 full days. Ben put up with a lot from us changing and adding things and he guided us to make sure we got the best possible outcome. They were very clean, tidy, respectful and reliable. Our best experience of tradesmen in our home.”
Detailed reviews
These are the individual reviews we hold for Ben Todd Plumbing & Heating Ltd, including the highlights above. The 149 headline total is the review volume reported across public review sources.
Ben did a fantastic job refitting our bathroom. He really listened to what we wanted and provided insightful suggestions to help us achieve our vision. Ben, and all the guys he worked with, were very professional, polite, and respectful. Ben has a great eye for detail and all of the work was completed to a very high standard. We wouldn't hesitate to recommend Ben or to work with him again.
Ben Todd plumbing and heating installed a combi boiler for me. From the time I contacted him to the time he finished the installation, both himself and his colleague were friendly and professional. They explained exactly what had to be done and what I needed to do as a customer. I would definitely recommend and use Ben again.
Ben and Adam installed a new boiler and did some other smaller jobs for us over 4 full days. Ben put up with a lot from us changing and adding things and he guided us to make sure we got the best possible outcome. They were very clean, tidy, respectful and reliable. Our best experience of tradesmen in our home.
Local context
Rated 5.0, above the local average for plumbers in Newton Abbot
Across 16 plumbers in Newton Abbot, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Bathrooms in Newton Abbot, Devon.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBathroom CladdingBathroom DesignerBathroom FitterBathroom Mastic SealantBathroom SupplierBathroom Supply & FitBlocked BathsBlocked SinksBlocked Toilets
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DevonNewton Abbot
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Ben Todd Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Ben Todd Plumbing & Heating Ltd
Is Ben Todd Plumbing & Heating Ltd a legitimate business?
Ben Todd Plumbing & Heating Ltd has 149 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Ben Todd Plumbing & Heating Ltd?
Ben Todd Plumbing & Heating Ltd has 149 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Ben Todd Plumbing & Heating Ltd's reviews are genuine?
Ben Todd Plumbing & Heating Ltd's 149 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Ben Todd Plumbing & Heating Ltd had recent public reviews?
Ben Todd Plumbing & Heating Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Ben Todd Plumbing & Heating Ltd specialise in?
Ben Todd Plumbing & Heating Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Bathroom Cladding, Bathroom Designer, Bathroom Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.