“So refreshing to find an honest, knowledgeable and reliable company. Brilliant service from start to finish. I wouldn't hesitate to recommend Carl and his team for any of your plumbing needs. Big shout out to Ty too.”
Public evidence profile
CR Tonepohl Plumbing And Heating Ltd
Trust Score
67out of 100
- Rated 5.0 from 832 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume832
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say54.5 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade832 reviews
Highlights
“Tonepohl have just finished a complete overhaul of an old and extremely quirky central heating system in a large and rambling house. They took in their stride all the inevitable problems that arose, as well as being respectful of the property and its elderly owner. Everyone from the boss to the engineers to the office staff were so kind. This is the way to run a company!”
“It was dark, it was well out of hours and Carl had his engineer Tim to us within 15 minutes to repair our under warranty failed boiler pump. Tim had the part on his van and ensured the system was fully operational after new part fitted. Well deserved reputation.”
Detailed reviews
These are the individual reviews we hold for CR Tonepohl Plumbing And Heating Ltd, including the highlights above. The 832 headline total is the review volume reported across public review sources.
So refreshing to find an honest, knowledgeable and reliable company. Brilliant service from start to finish. I wouldn't hesitate to recommend Carl and his team for any of your plumbing needs. Big shout out to Ty too.
Tonepohl have just finished a complete overhaul of an old and extremely quirky central heating system in a large and rambling house. They took in their stride all the inevitable problems that arose, as well as being respectful of the property and its elderly owner. Everyone from the boss to the engineers to the office staff were so kind. This is the way to run a company!
It was dark, it was well out of hours and Carl had his engineer Tim to us within 15 minutes to repair our under warranty failed boiler pump. Tim had the part on his van and ensured the system was fully operational after new part fitted. Well deserved reputation.
Local context
Rated 5.0, above the local average for plumbers in Newton Abbot
Across 16 plumbers in Newton Abbot, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on Checkatrade.
“So refreshing to find an honest, knowledgeable and reliable company.” · Checkatrade, 14 Jan 2026
“So refreshing to find an honest, knowledgeable and reliable company.” · Checkatrade, 14 Jan 2001
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Newton Abbot, Devon.
Areas served
DevonNewton Abbot
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on CR Tonepohl Plumbing And Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about CR Tonepohl Plumbing And Heating Ltd
Is CR Tonepohl Plumbing And Heating Ltd a legitimate business?
CR Tonepohl Plumbing And Heating Ltd has 832 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about CR Tonepohl Plumbing And Heating Ltd?
CR Tonepohl Plumbing And Heating Ltd has 832 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know CR Tonepohl Plumbing And Heating Ltd's reviews are genuine?
CR Tonepohl Plumbing And Heating Ltd's 832 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has CR Tonepohl Plumbing And Heating Ltd had recent public reviews?
CR Tonepohl Plumbing And Heating Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.