Better Heating & Lighting Limited

Public evidence profile

Better Heating & Lighting Limited

London
5.052 reviews in the current record
Public profile launch summary

Launch summary

Better Heating & Lighting Limited

Better Heating and Lighting Ltd is a family run firm, recognised throughout Ealing by the 'Don't D.I.Y.' logo. We offer a friendly, reliable, efficient and honest service and have 40 years of experience in domestic, commercial and industrial electrical installations. Our in-depth knowledge and enthusiasm for all things electrical ensures that any work we carry out conforms to safety regulations laid down by the Institute of Engineering and Technology (the IET) Requirements for Electrical Installations in Building BS7671 (2022). Our electricians can also offer useful advice on your electrical wiring needs during the initial planning stages of any building and refurbishment projects. This could prevent making expensive mistakes and unnecessary disruption to put them right. Most of Better Heating and Lighting's work comes through word of mouth, a testimony to the character and quality of our workmanship in which we take great pride, care and attention to detail to ensure that you are happy with the end result.

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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Review evidence

Review coverage and highlights

25
Review depth25
Source platforms4
Loaded sample8
Latest dated reviewDates unavailable
Which? Trusted Traders25 reviews · 0.3 avg

Have had Michael Gilbert and his sons round to sort out various electrical installations and to carry out checks. The service has always been prompt and they take great care in their work and also clean up aterwards! Very polite and conscientious. Would definitely recommend them.

Customer in Greater London · Which? Trusted Traders0.3

"Excellent" in a single word puts comfortably in a nutshell the quality of work delivered by the "Better Heating and Lighting" team, and to top it all, their excellent manners puts the icing on the cake for sure.

Customer in Greater London · Which? Trusted Traders0.3

I have employed Better Heating and Lighting for numerous electrical projects on my home over the past 10 years or so - from installing new lighting indoors and outdoors, to conducting Electrical Installation Condition Reports (EICR), to fitting bathroom extractor fans, and much more. They are 100% reliable in my experience - and on the rare occasion something hasn't been quite right, they have been quick to resolve the issue . Their work is consistently of the highest quality. What's more they are always friendly and nothing is ever too much trouble. I would not hesitate to recommend them.

Customer in Greater London · Which? Trusted Traders0.3
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Professional endorsements

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0

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Reviews

Customer review evidence

25 total

Source-refresh labels elsewhere show when MTT last checked the record.

Jenny in Greater London4.7 rating

It’s very hard to find an electrician to come and do small jobs however Michael Gilbert did! He texted me to say what time he would arrive and was here on time. A very courteous and professional man who solved the problem of installing a double switch to 6 spotlights instead of a single. He also mended another spotlight and a broken dimmer switch. Michael had the spare parts in his van so didn’t have to go and buy them which was an added bonus. He was very respectful of my newly painted walls when moving his ladder and kit. I would highly recommend him for any electrical work.

Which? Trusted Traders
Customer in Greater London5 rating

Have had Michael Gilbert and his sons round to sort out various electrical installations and to carry out checks. The service has always been prompt and they take great care in their work and also clean up aterwards! Very polite and conscientious. Would definitely recommend them.

Which? Trusted Traders
Customer in Greater London5 rating

"Excellent" in a single word puts comfortably in a nutshell the quality of work delivered by the "Better Heating and Lighting" team, and to top it all, their excellent manners puts the icing on the cake for sure.

Which? Trusted Traders
Customer in Greater London5 rating

I have employed Better Heating and Lighting for numerous electrical projects on my home over the past 10 years or so - from installing new lighting indoors and outdoors, to conducting Electrical Installation Condition Reports (EICR), to fitting bathroom extractor fans, and much more. They are 100% reliable in my experience - and on the rare occasion something hasn't been quite right, they have been quick to resolve the issue . Their work is consistently of the highest quality. What's more they are always friendly and nothing is ever too much trouble. I would not hesitate to recommend them.

Which? Trusted Traders
Customer in Greater London5 rating

Have used BH&L many times; both on my own home and professionally in properties we manage. The team offers a rare combination of responsiveness to emergencies and ability to then book-in wider scale works at a mutually convenient time. I cannot recommend them more

Which? Trusted Traders
Customer in Greater London5 rating

We recently used Michael to sort a few small electrical jobs at our flat which were all completed to a very high standard. He took the time to listen and talk us through different options and then provided us with a very thorough breakdown of costs which he kept to. Communication was great, schedules were all stuck to and mostly importantly all the work was completed very professionally. We'd have no hesitation in recommending his services to others in the area and we will definitely be using him again in the future - thank you for the fantastic work.

Which? Trusted Traders
Customer in Greater London5 rating

Mike of Better Heating and Lighting has taken care of our electrics for probably more than 15 years, so that probably speaks for itself in terms of our faith in the thoroughness and safety of their work. Most recently they have provided electric sockets etc for a new fitted bedroom. As usual, the work was completed when we needed it and to a high standard.

Which? Trusted Traders
Customer in Greater London5 rating

Mr Gilbert came to install a new oven for me. He identified that the property was not properly earthed, gave me a clear explanation of the issue, and explained how best to resolve it. He subsequently returned to earth the fuse box and install the new cooker. He ensured safety standards were met, whilst also being sensitive to the layout of the kitchen and limiting damage to decoration. The final invoice matched his initial estimate. In summary, I found Mr Gilbert to be prompt, efficient, and kind. I would certainly be happy to use his services again.

Which? Trusted Traders
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Qualifying Score Detail

20/100

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20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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Phone listed: 0208 998 2838.

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