Public evidence profile

Better Heating & Lighting Limited

ElectricianLondon5.052 reviews · 2 independent public sources
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
Trust Score
58out of 100
Good record, gaps to check
  • Rated 5.0 from 52 reviews
  • 3 reviews in the last 12 months

Worth checking: Registered Competent Person Electrical

How this score is worked out
Rating5.0 / 5
Review volume52
Independent sources2 independent public sources
Credentials1 credential shown

How this score is made up

What customers say36.2 of 60
Independent checks11.7 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them7 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details4.1 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Better Heating & Lighting Limited

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Better Heating & Lighting Limited
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
52 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
Customers often mention
  • Friendly & politeMentioned in 40% of reviews we've read
  • Fast & efficientMentioned in 28% of reviews we've read
  • PunctualMentioned in 28% of reviews we've read
  • Tidy & cleanMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders52 reviews · 5.0 avg

Highlights

Better Heating & Lighting Limited fitted an electric shower in our flat. Mike, his son and his plumber were all very friendly, responsive and knowledgeable. They identified the best way to route the pipework and cabling through our flat with the least impact on the walls and flooring to minimise the redecoration work needed. They offered their experience to help us select the best shower based on our specific water pressure and power consumption needs. The work was on time, on budget and clean. 10/10 would definitely recommend and use again.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Mike and Alex arrived on time and are courteous and professional. The problem - flickering bedside lamps - was resolved as the dimmer switches were incompatible with LED light bulbs. The incompatible modules were removed and new V-Pro LED programmable dimmer modules and two dimmable filament LED were supplied and installed. dimmable filament LED lamps were supplied and installed. I am very satisfied with the quality of work and the cost. They have all the professional qualifications and insurance so you know you are in safe hands.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Mike and his colleague fixed a number of small electrical issues for us in a two-hour visit: they arrived promptly at the time agreed, and dealt with all the issues very efficiently, charging on the basis advertised (hourly rate as it was a small job). We are now planning to use Better Heating and Lighting for a bigger piece of work. The administration is also very efficient: emails are replied to promptly and with the information requested.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Better Heating & Lighting Limited, including the highlights above. The 52 headline total is the review volume reported across public review sources.

Customer in Greater London5.0 / 5 ·

I have been using this firm for many years. Mike and his son visited my home to sort out a non-working extractor fan and an electrical issue we have. The work was completed efficiently and professionally. They also visited within 48 hours.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

It was very nice to find a local company that was also interested in doing smaller jobs. I had 3 light fittings changed and a problematic electric shower resolved. Mike and Alex did all the required checks during the work and explained what the problem was and how it needed to be resolved. Very friendly and tidy, and good value. I will definitely be using them again, and also recommend them to anyone who asks me if I know of a good electrician. Thanks guys the shower now works!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Having moved into my new home, it was apparent there were numerous electrical issues. Mike and Alex were able to identify all concerns and provide quotes for the work. Essentially the house needed a major upgrade and making it safe. They were clean, considerate and always on time. I feel much safer now that the work has completed and continue to use them for other electrical needs including garden lighting and sockets, utility room updates and changes and new hanging lighting. Would recommend 100%!!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Better Heating and Lighting Ltd attended as arranged. We used this service again as we had major electrical work carried out by the company earlier this year. All work was neatly and professionally carried out and we'll be happy to use their services again if or when required. It had previously been difficult to get an electrician to even respond to our enquiries so this year we chose the company from Which? Trusted Trader and are glad to have done so.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

We called Mike to help replace a bathroom light fitting that one of our housemates had attempted to DIY. Mike and Alex were so friendly and we laughed about how common a call out this was (their van even says Don't DIY on the side)! Our house is quite old and has some creative wiring in places, but they checked and tested everything thoroughly to ensure it was safe before fitting the new light with no problems. Quick, tidy, professional and a pleasure to deal with. We would thoroughly recommend Better Heating and Lighting and will be keeping their details should we need any more work.

Which? Trusted Traders
Read the other 10 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

I picked Mike’s firm because of the excellent reviews on this site and wasn’t disappointed. He and his son worked as a team to find and repair the fault, doing so swiftly and explaining what had happened and what they were doing to fix it. An absolute find and I’m sure I’ll use them again.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

A new consumer unit was fitted together with other electrical jobs, the work was done in a very professional manner, clean tidy work, on schedule and to the original estimate, great communication and aftercare supplying certificates etc. Highly Recommended

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

We had Mike and his son upgrade our very old fuse box. They carried out the work to time and to quote and we very much appreciated the thoroughness with which they carried out the work. Felt like our new flat had had an electrical MOT by the time they had finished. They tidied up after themselves and were a pleasure to deal with and friendly to boot. Definitely recommend them.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Michael and Alex carried out an Electrical Installation Condition Report (EICR) on the circuits contained in our old plastic consumer unit and subsequently installed a new ten way, high integrity, dual RCD, fire rated consumer unit. Whilst doing this they found some faults, such as hazardous wiring, rodent chewed cable etc. and fixed them on the spot. The charges for the work seemed fair to us and they were very prompt in addressing the problems as they were uncovered, in quoting and in sending appropriate paperwork. Michael explained each step and was very clear and helpful. We felt we were in safe hands. We phoned him when we had a concern after a visit and he was helpful and reassuring. He and his son Alex are prompt, efficient, clear up after work effectively and are charming people who do an excellent job. Highly recommend this company.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Michael, the proprietor of Better Heating and Lighting Ltd was recommended via my cousin for an issue we'd lived with for years. From the get go our dialogue was open, honest and friendly; one could say that through our initial interaction we qualified each other as to whether we were a good fit for the endeavour ahead. Working with his youngest son, apprenticing under his father, what struck us mostly is Michael's passion for his profession; a professional who enjoys explains the whys and wherefores of everything that he is doing for his client, a knowledgeable polite engaging cordial communicative specialist - what a pleasure, what an oasis in a desert of skilled trader mediocrity! Summary of Works: Recessed lighting removed from the ceiling and inspected. Cause of the flickering lights - burning of the wires due very poor connections at each fitting! This required a rewire as the cables were too short to ensure proper connections in insulated enclosures. All lamp holders were replaced and new energy efficient LED lamps installed. The dangling cables feeding the light switch were rewired and hidden behind our wood panelling and the switch installed in a better location. Our security lights which had been connected directly behind a ring main socket - very dangerous, was rewired and a 5amp fused double pole switch spur unit for both security lights installed. Due a loose earth connection one of the dual socket outlet in the utility room was also replaced. Time: 1 day.

Which? Trusted Traders
Chad in Greater London5.0 / 5 ·

Michael performed great work as always and was fast and efficient. He also was a pleasure to deal with

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

My tenants called me on a Sunday evening to report a problem with the smoke alarms at the property. They kept going off intermittently for no apparent reason, causing a lot of noise! I called Mike to explain the issue, and within 30mins, he was at the property. He investigated the issue and managed to stop the problem. I would definitely recommend his services.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Mr Gilbert came to install a new oven for me. He identified that the property was not properly earthed, gave me a clear explanation of the issue, and explained how best to resolve it. He subsequently returned to earth the fuse box and install the new cooker. He ensured safety standards were met, whilst also being sensitive to the layout of the kitchen and limiting damage to decoration. The final invoice matched his initial estimate. In summary, I found Mr Gilbert to be prompt, efficient, and kind. I would certainly be happy to use his services again.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Mike of Better Heating and Lighting has taken care of our electrics for probably more than 15 years, so that probably speaks for itself in terms of our faith in the thoroughness and safety of their work. Most recently they have provided electric sockets etc for a new fitted bedroom. As usual, the work was completed when we needed it and to a high standard.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

We recently used Michael to sort a few small electrical jobs at our flat which were all completed to a very high standard. He took the time to listen and talk us through different options and then provided us with a very thorough breakdown of costs which he kept to. Communication was great, schedules were all stuck to and mostly importantly all the work was completed very professionally. We'd have no hesitation in recommending his services to others in the area and we will definitely be using him again in the future - thank you for the fantastic work.

Which? Trusted Traders
Local context

Rated 5.0, above the local average for electricians in London

Across 779 electricians in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

BETTER HEATING & LIGHTING LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameBETTER HEATING & LIGHTING LIMITED
Company number04771752
Incorporated
Registered activityElectrical installation
Run by1 director (longest-serving director appointed in 2003)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 23 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Better Heating and Lighting Ltd is a family run firm, recognised throughout Ealing by the 'Don't D.I.Y.' logo. We offer a friendly, reliable, efficient and honest service and have 40 years of experience in domestic, commercial and industrial electrical installations. Our in-depth knowledge and enthusiasm for all things electrical ensures that any work we carry out conforms to safety regulations laid down by the Institute of Engineering and Technology (the IET) Requirements for Electrical Installations in Building BS7671 (2022). Our electricians can also offer useful advice on your electrical wiring needs during the initial planning stages of any building and refurbishment projects. This could prevent making expensive mistakes and unnecessary disruption to put them right. Most of Better Heating and Lighting's work comes through word of mouth, a testimony to the character and quality of our workmanship in which we take great pride, care and attention to detail to ensure that you are happy with the end result.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.

Check the electrical register
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.

Want an extra legitimacy check? Run the Cowboy Checker on Better Heating & Lighting Limited before you contact them.

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Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the electrician services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Recently reviewed3 reviews in the last 12 months.
How long they've really been tradingIndependent sources agree they've been operating since at least 2003. That's 23 years, confirmed across 2 separate sources.
Company registered2003First public review2021
Good to know

Common questions about Better Heating & Lighting Limited

Is Better Heating & Lighting Limited a legitimate business?

Better Heating & Lighting Limited has 52 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Better Heating & Lighting Limited?

Better Heating & Lighting Limited has 52 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Better Heating & Lighting Limited's reviews are genuine?

Better Heating & Lighting Limited's 52 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Better Heating & Lighting Limited had recent public reviews?

Better Heating & Lighting Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Better Heating & Lighting Limited qualified and accredited?

We hold 1 independently sourced credential for Better Heating & Lighting Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Better Heating & Lighting Limited a registered business?

BETTER HEATING & LIGHTING LIMITED is a registered business on Companies House (company number 04771752), incorporated 20 May 2003, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has Better Heating & Lighting Limited been trading?

Better Heating & Lighting Limited has been reviewed on public sources since 2021.