Chris provided a thorough and efficient service at a competitive price. He was able to remove our boiler, fit an immersion cylinder and cap the gas supply to the property in just over a day. He did a great job of fitting the cylinder into a very tight spot and kept everything very neat. I will certainly use him again.
Public evidence profile
Brooks Plumbing and Heating
Emergency callout
Central Heating Repair, Plumber
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Where these reviews are published
- Checkatrade50 reviews · 4.8 avg
Detailed reviews
These are the individual reviews we hold for Brooks Plumbing and Heating, including the highlights above. The 50 headline total is the review volume reported across public review sources.
Chris did an excellent job with this replacement. He was punctual, tidy and kept me well informed throughout. Any issues with the old system were identified and resolved efficiently. Highly recommended.
Chris was very helpful and his response to my request was very fast! In the end, this did not result in any work for him but I will contact him again if I need any plumbing or gas or heating work in future.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Letchworth Garden City, Hertfordshire.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HertfordshireLetchworth Garden City
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Brooks Plumbing and Heating before you contact them.
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Common questions about Brooks Plumbing and Heating
Is Brooks Plumbing and Heating a legitimate business?
Brooks Plumbing and Heating has 50 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Brooks Plumbing and Heating?
Brooks Plumbing and Heating has 50 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Brooks Plumbing and Heating's reviews are genuine?
Brooks Plumbing and Heating's 50 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Brooks Plumbing and Heating specialise in?
Brooks Plumbing and Heating lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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