What we can verify about Bryant Plumbing & Bathrooms
2 things checked
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
86 reviews in public evidenceReviewed on public review sources since 2020Most recent review
Customers often mention
ProfessionalMentioned in 36% of reviews we've read
Friendly & politeMentioned in 32% of reviews we've read
Where these reviews are published
Which? Trusted Traders86 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Bryant Plumbing & Bathrooms, including the highlights above. The 86 headline total is the review volume reported across public review sources.
Customer in Hertfordshire
Customer recommends this business
Best bathroom fitter
Amazing work completed in November 2025. From the very beginning, Richard was professional, efficient, and extremely pleasant to deal with. His attention to detail was excellent and the results are of a very high standard. Any issues or small concerns that came up during the process were dealt with immediately and put right without any fuss, which gave great peace of mind. Richard was very tidy and professional at all times and I would absolutely recommend him to anyone looking for quality workmanship and a smooth, stress-free experience. Five stars!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Excellent service and quality of work
Richard has a very professional approach to his work. He maintained good communication throughout the work and was happy to discuss the process. He is very reliable and punctual. The quality of his work was excellent, he was thorough and we were impressed by the quality of craftsmanship and finish of our new shower unit and other fittings. We would definitely use his skills again and recommend him highly.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Excellent work on two bathroom re-fits
Richard was recommended to us by our neighbour who had also been really pleased with his work. He completely re-fitted two bathrooms for us, removing all existing bathroom furniture, tiles etc. He then did all tiling, plumbing, painting and basic electrics himself (he got an electrician in to do some work). We were very impressed at how versatile he is and how good he is at so many different aspects of the work. His work was done to an extremely high standard, on time and within budget. Very easy to deal with, helpful and a very nice chap as well.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Replacment of broken bathroom floor tile - Would highly recommend
I found the workmanship to be excellent. Our bathroom floor tile was cracked. We were told that the work would be much more extensive. Lifting up several tiles, re-grouting and sealing a greater proportion of the floor. A lightbulb moment then occurred and we went back to the original person who fitted out the bathroom - Bryant Plumbing. The work carried out was excellent and it didn't involve lifting up half of the floor. You wouldn't know the difference between the new tile and the other tiles. He obviously knows what he is doing and I would highly recommend him. He is also punctual and tidy. He cleared everything up and I was left with an intact floor once more. I would highly recommend Bryant Plumbing.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Bathroom Installation
Richard refurbished my main bathroom and downstairs toilet in November 2024 which took 2 weeks and 2 days. I am very happy with the refurbishment which included underfloor heating in the bathroom. Richard is very hard working and trustworthy and also a very careful worker. He gave me some useful advice and tips during the project. His rates are also very competitive. I would not hesitate to recommend Richard to others and would use him again for any bathroom work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
High Quality Full Bathroom Refit
This was a complete teardown of an old, large bathroom, followed by a complete rebuild and tiling. It involved raising the floor level to avoid the steps in the existing bathroom (Richard's idea) - which has been a huge success; underfloor heating; rebuilding one wall; inserting a wet room floor for the walk-in shower (again Richard's idea and really successful); retiling walls and floor and fitting new units. It was a huge job, which Richard carried out on budget, subject to pre-agreed alterations. The end result is a really high quality bathroom that impresses all who see it. It's the second bathroom Richard has done for us and I would readily recommend him to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Disappointing
We were initially happy with the work to refurbish our bathroom. However, it didn't stand the test of time and we were disappointed by the initial response to our complaint earlier this year. We had to re-do our shower cubicle because it was leaking and ended up £1,000 out of pocket.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
1 / 5
Quality
2 / 5
Value
3 / 5
Customer in Greater London
Customer recommends this business
Honest, thorough and to a high standard
Richard helped to solve the leak in our bathroom. He sorted the issue and then refurbished both the bathroom and hallway to an excellent standard. He recommended the most cost effective solution throughout and communication was excellent.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Cloakroom refurbishment
Richard carried out an excellent refurbishment of our downstairs cloakroom. He is professional, polite, reliable, answered all our queries with good advice. Work was on schedule and on budget.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Shower refurb to fix leak. Prompt and excellent workmanship, fantastic outcome, great value.
My shower leaked badly just before expected family at Christmas. I am very grateful that Richard worked so hard when he had other commitments. He has a very positive attitude, worked so willingly and to such a high standard that we have a far more waterproof shower cubicle that I have complete confidence in. Despite the pressures, he was always polite, professional, prompt, reliable, a great communicator, very knowledgeable and took time over all the details; so that our shower was completed to a high standard, just as we wanted it and looked truly stunning by the end. He has skills in tiling, plastering, plumbing and managed to keep our beautiful shower doors whilst changing the rest. He was able to complete the work as agreed without any delays. He also took care to stick to any agreements over cost and was able to accurately anticipate what might be required and what complications might occur. When there were minor issues after, due to the complications of our plumbing, he came straight back, despite the festive holidays, and fixed them. I have no hesitation in recommending him and engaging him again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent recommended tradesman
Richard gave honest and pragmatic advice about leaking shower with a realistic quote. We had to wait for him to be free as he is in demand, but it was worth it. He was good communicator and arrived in good time, explained problems and gave us priced options. He was professional and careful about keeping things clean and tidy. He worked hard and kept us updated at all times. He was prepared to spend some extra time dealing with other plumbing jobs in the house. We were very pleased with the results and would recommend him to others. He delivered what he promised at a reasonable price. We had many issues with other companies not replying or not wanting the work. RIchard was helpful and the consummate professional. We appreciated the excellent work he did.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Complete Bathroom refurbishment
Richard done a fantastic job on my bathroom refurbishment.great attention to detail.he was prompt ,honest knowledgeable and an good communicator.nothing was too much trouble for him and I would gladly recommend him.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Excellent job. Good value. Very efficient
Polite, professional and value for money. Needed to fix a leaking shower but difficult to find the leak. Diligently worked out the problem and provided a variety of alternatives to fix. We agreed at the lowest price option which has worked perfectly. Quality of the repair was excellent. Will certainly use as first choice moving forward.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Professional, helpful and flexible
Richard did a fantastic job on our bathroom. He quickly understood our specific requirements, providing good advice and suggesting solutions. He was flexible to our changing needs as things progressed, and went the extra mile on details to get the look we wanted. He was also great to work with, responsive and helpful. No hesitation in recommending him.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent work and attention to detail
Richard did a partial refit of our bathroom and although we had other tradespeople giving us their opinions, none of them left a positive impression on us - until we met Richard. He is a true professional with a "can do" attitude to any problem that arose. He worked solidly throughout the day during some very hot weather, but was always cheerful. He also impressed us with the care he took to cover our carpet and flooring. Richard arrived on time and worked a very long day. He did an excellent job of taking off some of the old tiles round the bath and then retiling with new tiles (a job that most traders said was impossible to do). All the work was done on schedule and on budget. We would not hesitate to recommend Richard to anyone.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Bathroom refurbishment - great work
Richard was recommended by a friend whose bathroom he’d also refurbished. He completely redid the bathroom in my flat including stripping out all the old fittings and tiling; installing a new shower, toilet and sink and new lighting and extensively tiling the bathroom. Richard gave excellent advice on re-working the bathroom - both on the practicalities and the aesthetic side of things, completed the work to a great standard and did so within the budget and the timeframe we’d agreed. Communication was very good and he was a real pleasure to deal with throughout. I’d strongly recommend him and should I ever need any further bathroom work he would be the first person I’d call.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business
Excellent service
Richard has replaced everything in our tiny ensuite shower room - tiling, plumbing, plaster, painting, extractor. He gave good advice on all fixtures and fittings and responded to our requests. He made the process easy by his good communication, willingness, timekeeping and positive attitude. The work was completed on time, within budget and with the addition of other small plumbing jobs. We would recommend him without reservation.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Shower cubicle refurbishment and Stuart Turner pump
Richard arrived on the first day of our shower cubicle refurbishment with protective sheeting to cover our flooring. I was pleasantly surprised as I've never seen anyone do this before! He worked diligently to strip and replace a shower tray, tiles and door during the hottest days of the year. He also installed a new Stuart Turner shower pump running new pipes from the loft to the kitchen. He expertly removed tiles in such a way as to be able to use them again to match up the new shower panels to the existing tiles. This had to be done as only part of the en-suite was being replaced. Richard is a expert as what he does and was a pleasure to have around. Highly recommended.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business
Excellent service
Richard replaced a kitchen tap for us. A small job but we've struggled in the past to find good plumbers to do this type of work. We were therefore so pleased to find Richard. He was excellent in all aspects of the job, really professional and courteous. I would 100% recommend him to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Lovely bathroom thanks to Richard
Richard successfully completed a massive overhaul of our bathroom and we couldn't be more pleased. He ripped out the old one, including a defunct airing cupboard with live water pipes, installed a new bath, shower, floor, ceiling, sink and did all the tiling and soldering himself. He even plastered the ceiling and gave us some design tips. We were impressed with his punctuality and his keeping us informed of progress and changing timescales. Working around two people who work from home plus a case of Covid wasn't easy, but Richard made the experience a lot less stressful than it could have been. Our bathroom is beautiful and we have already recommended him to friends and family.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for plumbers in Barnet
Across 74 plumbers in Barnet, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
03
Review quality check
Review recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “Richard arrived on the first day of our shower cubicle refurbishment with protective sheeting to cover our flooring.” · Which? Trusted Traders, 12 Nov 2022
Quality of the workQuoted from 2 reviews
“His work was done to an extremely high standard” · Which? Trusted Traders, 15 Jun 2025
“The end result is a really high quality bathroom that impresses all who see it.” · Which? Trusted Traders, 21 Sept 2024
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Bryant Plumbing and Bathrooms has been run by myself Richard Bryant since 2008 and I take pride in myself on being honest and reliable. I make sure that your bathroom, en-suite, toilet room, or wet room refurbishment is carried out to the highest standards. From the first initial stages of talking through the design options to advising you on the many different products available on the market which best suit your needs. I consistently keep in contact through the many queries you may have leading up to the start of the refurbishment and keep you informed and updated during the work. All parts of the bathroom work are undertaken by myself from plastering, tiling, and plumbing to the finishing decorating. All other jobs are carried out such as refurbishing a shower cubicle area, or small carpentry work, to diagnosing and rectifying water leaks or sourcing and supplying a thermostatic shower cartridge.
Services they list
Emergency plumbing servicesBathroom refurbishmentBathroom InstallationAccessible bathrooms and showersBathroom tilingElectric ShowersFloor tilingKitchen tilinginternal waste pipe and external drain unblocking.
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
Established: 2008 (18 years in business)
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
How long they've really been tradingThey state they've been established since 2008, but the earliest independent source we can find is 2020. Worth asking them about the gap.
They say, established2008First public review2020
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Bryant Plumbing & Bathrooms before you contact them.
Common questions about Bryant Plumbing & Bathrooms
Is Bryant Plumbing & Bathrooms a legitimate business?
Bryant Plumbing & Bathrooms has 86 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bryant Plumbing & Bathrooms?
Bryant Plumbing & Bathrooms has 86 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bryant Plumbing & Bathrooms' reviews are genuine?
Bryant Plumbing & Bathrooms' 86 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Bryant Plumbing & Bathrooms qualified and accredited?
We hold 1 independently sourced credential for Bryant Plumbing & Bathrooms, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Bryant Plumbing & Bathrooms specialise in?
Bryant Plumbing & Bathrooms lists specialist services including Emergency plumbing services, Bathroom refurbishment, Bathroom Installation, Accessible bathrooms and showers, Bathroom tiling, Electric Showers. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Bryant Plumbing & Bathrooms been trading?
Bryant Plumbing & Bathrooms has been reviewed on public sources since 2020.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured