BeeXpress Plumbing And Heating

Public evidence profile

BeeXpress Plumbing And Heating

London
4.9175 reviews in the current record
Overview

About BeeXpress Plumbing And Heating

BeeXpress is a professional plumbing and heating engineer company based in North West London. We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems. We do everything from replacing tap washers to designing and installing heating systems. We can also advise you on the best Smart Controls to be able to control your heating from your phone. You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end. It’s really important to us that YOU are happy. We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

Public review evidence
Reviews

What customers say about BeeXpress Plumbing And Heating

4.9out of 5
175 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Customer in Greater London0.3 / 5

I've used Ben at BeeXpress several times. He always comes when he says he is going to. He's always friendly and knowledgeable. His work always seems good and reliable.

Which? Trusted Traders
Customer in Greater London0.2 / 5

Ben installed a new flue to our boiler. The timing was critical because of other building work that followed. He accommodated us at short notice, staying late into the evening to complete the job. I have no hesitation in recommending him.

Which? Trusted Traders
Customer in Greater London0.3 / 5

We find Ben friendly, competent and when he gives you a time for an appointment, it's always kept. Should something happen that needs adjusting etc. he comes within a short time, appropriate to the level of urgency and fixes it. He is patient and waits at the end of the job to try and test the efficacy of the job. We are very happy to be in good hands with Ben. The office is competent but I remember vaguely that it's not always plain sailing. Though they iron things out and are always at hand to help you. Alex

Which? Trusted Traders
Customer in Greater London0.3 / 5

Ben has my go to heating engineer for about 2 years now. It was a hard struggle trying to find a reliable engineer, as my house has an unusual combi/dedicated cylinder/radiator skirting setup that uses a variety of Honeywell Evohome controllers. Luckily I discovered BeeXpress via the Honeywell installers service. Ben is VERY informed on not just Evohome, but on all eco friendly and alternative heating sources, he has tweaked my setup and keeps me informed on what my house can/can't install. If he ever stops trading/moves away I think I might cry as he is the only one who "gets" my home. Judith in the office is an absolute dear, who is always friendly and will always update me in good time when the appointments are due/need to be amended in good time. Honestly I cannot recommend BeeXpress enough, they get my vote!

Which? Trusted Traders
Customer in Greater London0.3 / 5

I have used BeExpress since 2017 when they replaced our boiler and later changed some radiators, and carried out boiler services on an annual basis. I have always been impressed by their personal, tailored service. Their engineer, Ben, always explains what he is doing and provides clear estimates for any replacement parts or additional work. He is polite, friendly, knowledgeable and tidy. The office staff are also very accommodating, polite and pleasant. On a rare occasion in the past I have needed an emergency callout and this was dealt with promptly. I have recommended the company to other people and would be happy to do so again.

Which? Trusted Traders
Customer in Greater London0.2 / 5

Thank you for the great service. The boiler is fixed. The heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.

Which? Trusted Traders
Customer in Greater London0.3 / 5

I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.

Which? Trusted Traders
Customer in Greater London0.3 / 5

I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you

Which? Trusted Traders
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Proof gaps

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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Public evidence shown
Public review evidenceThomson LocalWhich? Trusted Traders
Professional endorsements

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0

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Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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PassedReviews 100+

175 reviews with a 4.9 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 02084547838.

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