"Tom at Capital Improvements was super helpful during a recent storm, which resulted in my flat roof being damaged. Within hours of submitting an enquiry on Friday, he’d organised a visit and a plan to resolve it the following week. Workmen arrived first-thing on Monday morning, and were incredibly polite and respectful. Unfortunately, the damage was more extensive than originally anticipated, and I was kept informed throughout. Despite the extra work needed, it was carried out and completed within the same day, leaving my garden completely spotless. Incredible service and workmanship! 5️⃣⭐️"
C
Public evidence profile
Capital Improvements
Public profile launch summary
Launch summary
Capital ImprovementsVerified fascia / soffits / guttering in Newport, Gwent, rated 10/10 from 153 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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Proof gaps
3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Tom and is team were efficient, helpful, hardworking and honest throughout. They acted quickly when we needed work doing on our roof in a very short timescale. The lads doing the job were polite and super hardworking. Communication was brilliant. I would highly recommend."
"Great job, no messing, in and done, cleaned up and left tidy."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review25 Nov 2025
Tom at Capital Improvements was super helpful during a recent storm, which resulted in my flat roof being damaged. Within hours of submitting an enquiry on Friday, he’d organised a visit and a plan to resolve it the following week. Workmen arrived first-thing on Monday morning, and were incredibly polite and respectful. Unfortunately, the damage was more extensive than originally anticipated, and I was kept informed throughout. Despite the extra work needed, it was carried out and completed within the same day, leaving my garden completely spotless. Incredible service and workmanship! 5️⃣⭐️
Tom and is team were efficient, helpful, hardworking and honest throughout. They acted quickly when we needed work doing on our roof in a very short timescale. The lads doing the job were polite and super hardworking. Communication was brilliant. I would highly recommend.
Great job, no messing, in and done, cleaned up and left tidy.
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Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
Tom at Capital Improvements was super helpful during a recent storm, which resulted in my flat roof being damaged. Within hours of submitting an enquiry on Friday, he’d organised a visit and a plan to resolve it the following week. Workmen arrived first-thing on Monday morning, and were incredibly polite and respectful. Unfortunately, the damage was more extensive than originally anticipated, and I was kept informed throughout. Despite the extra work needed, it was carried out and completed within the same day, leaving my garden completely spotless. Incredible service and workmanship! 5️⃣⭐️
Tom and is team were efficient, helpful, hardworking and honest throughout. They acted quickly when we needed work doing on our roof in a very short timescale. The lads doing the job were polite and super hardworking. Communication was brilliant. I would highly recommend.
Great job, no messing, in and done, cleaned up and left tidy.
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Checking local planning records.
Nearby record
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Proof pending
Public proof summary
MTT is still building the plain-language proof summary for this profile.