“Excellent service. Arrived within 5 minutes and had us quickly back into the house.” · Checkatrade, 20 Mar 2022
“Responsive and efficient service. From enquiry to completion the process took less than 24 hours.” · Checkatrade, 21 Feb 2022
Public evidence profile
Capital Locks Ltd
How quickly they respond
rapid response within 30 minutes
Trust Score
62out of 100
62 out of 100, with a caution: newest review we found is from March 2022. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review March 2022
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say49.6 of 60
Independent checks8.3 of 30
Track record3.8 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Response evidence
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Public response evidence
How quickly they respond
What their website advertises:
- rapid response within 30 minutes
- "I can normally get to you within 30 minutes"
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade. Analysis updated 22 Aug 2026.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Excellent service. Arrived within 5 minutes and had us quickly back into the house.
Responsive and efficient service. From enquiry to completion the process took less than 24 hours. I had contacted a number of locksmiths and still yet to hear back from them. There is a spate of burglaries in Worthing and Lancing and my house was targeted, fortunately the additional locks prevented the burglars from gaining access. Thanks to Malcolm my property and family are safe. It could have been a different story. Reliable, responsive, efficient and tidy service.
We phoned Malcolm after our patio door suddenly stopped locking, based on his excellent Checkatrade reviews. He came first thing the next morning, exactly on time, and charged us what he'd thought would be the cost based on our description of the issue. He was really friendly, explained the issue with the door and was just a lovely guy. I'd 100 per cent recommend him.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Worthing, West Sussex.
What this business says about itself
From their own website
What this business says about itself
See their work: Facebook (opens in new tab)
- Emergency availability: rapid response within 30 minutes
- Insurance: fully insured
- Guarantee: one-year guarantee on parts and workmanship
- Established: 2004 (22 years in business)
- Areas served: Worthing, Angmering, Lancing, Littlehampton, Portslade, Southwick, Shoreham, Ferring
- Good to know: Free quotes · No call-out fee
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 2004, but the earliest independent source we can find is 2021. Worth asking them about the gap.
They say, established2004Website online since2007First public review2021
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Locksmithing isn't government-regulated in the UK, so anyone can trade as one. The Master Locksmiths Association vets, inspects and background-checks its members - a useful extra assurance for this trade.
Find an MLA-approved locksmithGet the call-out fee AND the total price agreed in writing before they set off. Emergency locksmith overcharging is a common complaint.
Be wary of anyone who insists on drilling the lock straight away: most locks can be picked open, and drilling then selling a replacement is a known upsell.
Look for a locksmith approved by the Master Locksmiths Association. The MLA vets and inspects its members, and locksmithing is otherwise unregulated.
Want an extra legitimacy check? Run the Cowboy Checker on Capital Locks Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Capital Locks Ltd
Is Capital Locks Ltd available for emergencies?
They state on their own website that rapid response within 30 minutes. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Capital Locks Ltd a legitimate business?
Capital Locks Ltd has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Capital Locks Ltd?
Capital Locks Ltd has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Capital Locks Ltd's reviews are genuine?
Capital Locks Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Capital Locks Ltd insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Capital Locks Ltd guarantee their work?
They state on their own website that one-year guarantee on parts and workmanship. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Capital Locks Ltd cover?
They state on their own website that they cover Worthing, Angmering, Lancing, Littlehampton, Portslade, Southwick, Shoreham, Ferring. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.