Public evidence profile

CMI Plumbing and Heating

PlumberEdinburgh4.989 reviews · 1 independent public source
Review quality
No reviews in 12 months
Credentials & registries
FreeIndex (identity verified)
Awards & recognition
1 independent award

Newest review we found is from October 2022.

No Trust Score yet

  • Rated 4.9 from 89 reviews
  • 1 credential shown

Newest review October 2022

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about CMI Plumbing and Heating

3 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for CMI Plumbing and Heating
Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

FreeIndex (identity verified)Listed, current status not shown
Independent recognition

Awards & recognition

Rated one of the 3 best plumbers in West LothianAwarded by Three Best Rated

Three Best Rated handpicks the top three local businesses in each area after a 50-point check of reputation, reviews, complaints and history, and never charges a business to be listed.

View award source (opens in new tab)

These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.

Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From FreeIndex

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8am–5pm
Saturday
8am–12pm
Sunday
Closed
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
89 reviews in public evidenceReviewed on public review sources since 2017Most recent review
Customers often mention
  • Quality of workMentioned in 40% of reviews we've read
Where these reviews are published
  • FreeIndex89 reviews · 4.9 avg

Highlights

CMI Plumbing and Heating Ltd team has done quality work on our home multiple times. They take their time and always get the job done! I will definitely continue to use it for future issues. ?.

Kieran ThomsonFreeIndex5.0 rating

We are regular users of this company. The work is always competitively priced, but done thoroughly and safely, which is especially... I would highly recommend Colm and his company.

Aileen LFreeIndex5.0 rating

CMI did an excellent job of replacing and repositioning 5 radiators, all in less than 6 hours. We were especially pleased that this was done without lifting floorboards.

Colin BuchananFreeIndex5.0 rating

Detailed reviews

These are the individual reviews we hold for CMI Plumbing and Heating, including the highlights above. The 89 headline total is the review volume reported across public review sources.

Kieran Thomson5.0 / 5 ·

CMI Plumbing and Heating Ltd team has done quality work on our home multiple times. They take their time and always get the job done! I will definitely continue to use it for future issues. ?.

Aileen L5.0 / 5 ·

We are regular users of this company. The work is always competitively priced, but done thoroughly and safely, which is especially... I would highly recommend Colm and his company.

Chris4.7 / 5 ·

Colm refitted our ensuite a week ago and has done a fantastic job. We ended up having our old shower, sink and toilet removed and replaced - along with a cabinet...

Hazel4.7 / 5 ·

Colm completed bathroom refit for me last year. This included taking out an old bathroom from a third floor tenement flat, including a heavy cast...

Colin Buchanan5.0 / 5 ·

CMI did an excellent job of replacing and repositioning 5 radiators, all in less than 6 hours. We were especially pleased that this was done without lifting floorboards.

Local context

Rated 4.9, in line with the local average for plumbers in Edinburgh

Across 104 plumbers in Edinburgh, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Registers and membership directories

FreeIndex (identity verified)

Business and public registers

Check dates vary by source. Where we hold a date, the check shows it.

About

CMI Plumbing and Heating are members of the West Lothian Trusted Trader Scheme. This means our workmanship and service have been independently...

What this business says about itself
From their own website

What this business says about itself

  • Good to know: Free quotes · Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on CMI Plumbing and Heating before you contact them.

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Independent checks

About this business

How long they've really been tradingOperating since at least 2017 (9 years), according to an independent source, not just their own word.
FreeIndex lists in business since2008First public review2017
Good to know

Common questions about CMI Plumbing and Heating

Is CMI Plumbing and Heating a legitimate business?

CMI Plumbing and Heating has 89 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about CMI Plumbing and Heating?

CMI Plumbing and Heating has 89 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know CMI Plumbing and Heating's reviews are genuine?

CMI Plumbing and Heating's 89 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is CMI Plumbing and Heating qualified and accredited?

We hold 1 independently sourced credential for CMI Plumbing and Heating, including FreeIndex (identity verified). Each is attributed to the body that issued it in the credentials section. For example, FreeIndex (identity verified) is a FreeIndex directory badge confirming the business's identity has been checked by the directory (a lighter check than a professional qualification).

Has CMI Plumbing and Heating won any awards?

CMI Plumbing and Heating holds 1 independent award, including Rated one of the 3 best plumbers in West Lothian. These are third-party awards: recognition that has to be won, not self-issued.

How long has CMI Plumbing and Heating been trading?

CMI Plumbing and Heating has been reviewed on public sources since 2017.