C

Public evidence profile

Concept

Shepperton
4.9115 reviews in the current record
Public profile launch summary

Launch summary

Concept

Verified builder in Shepperton, Surrey, rated 9.87/10 from 115 reviews on Checkatrade.

Public review evidenceLast review Review dates not availableSource refresh
Proof pending

Public proof summary

MTT is still building the plain-language proof summary for this profile.

Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say

Customer voice from the public record

3 highlights

"Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!"

AnonymousCheckatrade5.0 rating

"Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work."

Jonathan ECheckatrade4.9 rating

"After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout."

AnonymousCheckatrade4.9 rating

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Review evidence

Review coverage and highlights

3
Review depth3
Source platforms2
Loaded sample3
Latest dated review12 Jan 2026
Checkatrade3 reviews · 4.9 avg

Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!

Anonymous · Checkatrade5.0 · 12 Jan 2026

Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work.

Jonathan E · Checkatrade4.9 · 30 Sept 2025

After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout.

Anonymous · Checkatrade4.9 · 29 May 2025
Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Reviews

Customer review evidence

3 total

Source-refresh labels elsewhere show when MTT last checked the record.

Anonymous10 rating

Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!

Checkatrade
Jonathan E9.7 rating

Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work.

Checkatrade
Anonymous9.7 rating

After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout.

Checkatrade
Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPeer endorsements

0 endorsements on file; need 3.

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GapPlanning history

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GapVerified credential

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PassedReviews 100+

115 reviews with a 4.9 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07307 201713.

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Planning evidence

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